Internationally recognized telephone number format Defines the format
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![Internationally recognized telephone number format Defines the format for telephone numbers in SIP Country Internationally recognized telephone number format Defines the format for telephone numbers in SIP Country](http://slidetodoc.com/presentation_image_h/8c512f66b3f940f2e66c7901cfaaf78f/image-5.jpg)
Internationally recognized telephone number format Defines the format for telephone numbers in SIP Country Area Code Tel URI Local number Global number in E. 164 format Extension (optional)
![Get to know regex basics: ^ $ d d{3} d{1, 5} d+ d* D Get to know regex basics: ^ $ d d{3} d{1, 5} d+ d* D](http://slidetodoc.com/presentation_image_h/8c512f66b3f940f2e66c7901cfaaf78f/image-6.jpg)
Get to know regex basics: ^ $ d d{3} d{1, 5} d+ d* D start of pattern end of pattern single digit 3 digits 1 to 5 digits 1 or more digits 0 or more digits non-digit [135] [1 -5] 135 ? + | (123) $1 1, 3 or 5 1 to 5 135 not required plus sign or Store 123 Return 123 http: //hanytaha. wordpress. com/ 2012/01/15/regular-expressionregex-and-lync-2010/ Test your regex: http: //www. regextester. com/
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![Good Bad 1 (604) 555 -1111 +1 (604) 555 -1111 x 234 +44. 20. Good Bad 1 (604) 555 -1111 +1 (604) 555 -1111 x 234 +44. 20.](http://slidetodoc.com/presentation_image_h/8c512f66b3f940f2e66c7901cfaaf78f/image-8.jpg)
Good Bad 1 (604) 555 -1111 +1 (604) 555 -1111 x 234 +44. 20. 7123. 4567 +44. 020. 7123. 4567
![Not necessary to change every phone number in AD Use the Company_Phone_Number_Nor malization_Rules. txt Not necessary to change every phone number in AD Use the Company_Phone_Number_Nor malization_Rules. txt](http://slidetodoc.com/presentation_image_h/8c512f66b3f940f2e66c7901cfaaf78f/image-9.jpg)
Not necessary to change every phone number in AD Use the Company_Phone_Number_Nor malization_Rules. txt Found in \Lync. File. Sharex. Web. Services-xABFiles Lync Address book process parses AD-based numbers using this file Check by using ABServer. exe -Test. Phone. Norm “<samplenum>” Examples: ([2 -9]d{9})D+(d+) +1$1; ext=$2 ([2 -9]d{9}) +1$1
![+44. 020. 7123. 4567 +44. 020. 7123. 4567](http://slidetodoc.com/presentation_image_h/8c512f66b3f940f2e66c7901cfaaf78f/image-10.jpg)
+44. 020. 7123. 4567
![Takes user-dialed numbers and formats (“normalizes”) them for Lync What kind of calls users Takes user-dialed numbers and formats (“normalizes”) them for Lync What kind of calls users](http://slidetodoc.com/presentation_image_h/8c512f66b3f940f2e66c7901cfaaf78f/image-11.jpg)
Takes user-dialed numbers and formats (“normalizes”) them for Lync What kind of calls users are able to make Available call features Call routing The specific path a call will take to the PSTN The link between voice policies and voice routes Final phone number manipulation before exiting Lync
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![UK-London-Local IT-Rome-International FR-Paris-Mobile US-New. York-National US-WA-Seattle-Toll. Free ES-Head. Office-All. Calls UK-London-Local IT-Rome-International FR-Paris-Mobile US-New. York-National US-WA-Seattle-Toll. Free ES-Head. Office-All. Calls](http://slidetodoc.com/presentation_image_h/8c512f66b3f940f2e66c7901cfaaf78f/image-13.jpg)
UK-London-Local IT-Rome-International FR-Paris-Mobile US-New. York-National US-WA-Seattle-Toll. Free ES-Head. Office-All. Calls
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![PRO Every call can be sent to an all encompassing route (think *. *) PRO Every call can be sent to an all encompassing route (think *. *)](http://slidetodoc.com/presentation_image_h/8c512f66b3f940f2e66c7901cfaaf78f/image-17.jpg)
PRO Every call can be sent to an all encompassing route (think *. *) Easier to manage and troubleshoot, especially in large deployments CON No least cost routing Can’t limit calling or call forwarding for users Can’t leverage several Lync features
![PRO Very granular routing/call control possibilities Least-cost routing CON Many routes/PSTN usages Can be PRO Very granular routing/call control possibilities Least-cost routing CON Many routes/PSTN usages Can be](http://slidetodoc.com/presentation_image_h/8c512f66b3f940f2e66c7901cfaaf78f/image-18.jpg)
PRO Very granular routing/call control possibilities Least-cost routing CON Many routes/PSTN usages Can be difficult to troubleshoot It’s…. ummm…it’s complicated
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![Normalize to E. 164, using the main office number for the location as the Normalize to E. 164, using the main office number for the location as the](http://slidetodoc.com/presentation_image_h/8c512f66b3f940f2e66c7901cfaaf78f/image-22.jpg)
Normalize to E. 164, using the main office number for the location as the base: +12125551234; ext=2345 Strip back down to 2345 as the call leaves Lync Most normalization rules are the same countrywide, so consider that in your naming convention UK-London-Local UK-National UK-International Doing so will mean not normalizing to E. 164 Use the External Access Prefix option instead
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![6 045 +16042226045 6 045 +16042226045](http://slidetodoc.com/presentation_image_h/8c512f66b3f940f2e66c7901cfaaf78f/image-24.jpg)
6 045 +16042226045
![96045551234 +16045551234 96045551234 +16045551234](http://slidetodoc.com/presentation_image_h/8c512f66b3f940f2e66c7901cfaaf78f/image-25.jpg)
96045551234 +16045551234
![Rule Name Pattern Transla tion NA-National ^1? ([2 -9]dd[2 -9]d{6})(D+d+)? $ +1$1 NA-Service ^([2 Rule Name Pattern Transla tion NA-National ^1? ([2 -9]dd[2 -9]d{6})(D+d+)? $ +1$1 NA-Service ^([2](http://slidetodoc.com/presentation_image_h/8c512f66b3f940f2e66c7901cfaaf78f/image-26.jpg)
Rule Name Pattern Transla tion NA-National ^1? ([2 -9]dd[2 -9]d{6})(D+d+)? $ +1$1 NA-Service ^([2 -9]11)$ +$1 NA-International ^(? : 011)? ([2 -9]d{6, 14})(D+d+)? $ +$1
![Rule Name Pattern Translatio n UK-London-Local ^([378]d{7})$ +4420$1 UK-Toll. Free ^0((80(0d{6, 7}|8d{7}|01111)|500d{6}))$ +44$1 UK-Premium Rule Name Pattern Translatio n UK-London-Local ^([378]d{7})$ +4420$1 UK-Toll. Free ^0((80(0d{6, 7}|8d{7}|01111)|500d{6}))$ +44$1 UK-Premium](http://slidetodoc.com/presentation_image_h/8c512f66b3f940f2e66c7901cfaaf78f/image-27.jpg)
Rule Name Pattern Translatio n UK-London-Local ^([378]d{7})$ +4420$1 UK-Toll. Free ^0((80(0d{6, 7}|8d{7}|01111)|500d{6}))$ +44$1 UK-Premium ^0((9[018]d|87[123]|70d)d{7})$ +44$1 UK-Mobile ^0(7([1 -57 -9]d{8}|624d{6}))$ +44$1 UK-National ^0((1[1 -9]d{7, 8}|2[03489]d{8}|3[0347]d{8}|5[56]d{8}|8((4[25]|70)d{7}|45464d)))(D+d+)? $ +44$1 UK-Service ^(1(47d|70d|800d|1[68]d{3}|dd)|999|112|[*#][*#d]*#) $ +$1 UK-International ^(? : 00)? ((1[2 -9]dd[2 -9]d{6})|([2 -9]d{6, 14}))(D+d+)? $ +$1
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![Use site-level policies by default Automatically assigned to all users homed on Lync servers Use site-level policies by default Automatically assigned to all users homed on Lync servers](http://slidetodoc.com/presentation_image_h/8c512f66b3f940f2e66c7901cfaaf78f/image-30.jpg)
Use site-level policies by default Automatically assigned to all users homed on Lync servers within a site Assign the most typical call classes to capture the most users (ie. Local and National PSTN Usages) Example: Assign a sitelevel National voice policy for users who don’t require international dialing Use user-level policies for exceptions Manually assigned via Lync Control Panel or Powershell Assign additional or remove call classes for smaller groups of users (ie. International PSTN Usage) Example: Assign a user -level International policy to executives and others that require international dialing
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X
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![Ordering and selection of PSTN Usages is critical Ordering and selection of PSTN Usages is critical](http://slidetodoc.com/presentation_image_h/8c512f66b3f940f2e66c7901cfaaf78f/image-37.jpg)
Ordering and selection of PSTN Usages is critical
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![Rule Name Pattern Translation NA-ON-Toronto-Local ^+1((905(20[^7]|21[02469]|22[1234]|23[^35]|24[178]|25[^1239]|26[45678]|28[^09]|29[^567]|30[^489]|31[36]|33[04789]|36[^0578]|39[1589]|40[^147]|41[23578]|4 2[^59]|46[^8]|47[^368]|48[^15]|49[^368]|51[034]|53[02349]|55[^1567]|56[^0123]|58[^19]|59[^246]|62[^0378]|64[029]|65[234]|66[039]|67[^459]|68[36]|69[^027]| 6[01]d|70[23679]|71[237]|72[4679]|73[1789]|74[04789]|75[^3]|76[^589]|77[013]|78[^68]|79[^7]|80[13458]|81[^018]|83[^0456]|85[^3]|86[^589]|87[^01]|88[^5]|89[ 01367]|8[24]d|90[^256]|91[^124]|93[69]|94[^125]|95[16]|96[589]|99[^1234]|326|350|370|542|636|927|970|(27|45|50)d))) $1 NA-National ^+1([2 -9]dd[2 -9]d{6})(; Rule Name Pattern Translation NA-ON-Toronto-Local ^+1((905(20[^7]|21[02469]|22[1234]|23[^35]|24[178]|25[^1239]|26[45678]|28[^09]|29[^567]|30[^489]|31[36]|33[04789]|36[^0578]|39[1589]|40[^147]|41[23578]|4 2[^59]|46[^8]|47[^368]|48[^15]|49[^368]|51[034]|53[02349]|55[^1567]|56[^0123]|58[^19]|59[^246]|62[^0378]|64[029]|65[234]|66[039]|67[^459]|68[36]|69[^027]| 6[01]d|70[23679]|71[237]|72[4679]|73[1789]|74[04789]|75[^3]|76[^589]|77[013]|78[^68]|79[^7]|80[13458]|81[^018]|83[^0456]|85[^3]|86[^589]|87[^01]|88[^5]|89[ 01367]|8[24]d|90[^256]|91[^124]|93[69]|94[^125]|95[16]|96[589]|99[^1234]|326|350|370|542|636|927|970|(27|45|50)d))) $1 NA-National ^+1([2 -9]dd[2 -9]d{6})(;](http://slidetodoc.com/presentation_image_h/8c512f66b3f940f2e66c7901cfaaf78f/image-42.jpg)
Rule Name Pattern Translation NA-ON-Toronto-Local ^+1((905(20[^7]|21[02469]|22[1234]|23[^35]|24[178]|25[^1239]|26[45678]|28[^09]|29[^567]|30[^489]|31[36]|33[04789]|36[^0578]|39[1589]|40[^147]|41[23578]|4 2[^59]|46[^8]|47[^368]|48[^15]|49[^368]|51[034]|53[02349]|55[^1567]|56[^0123]|58[^19]|59[^246]|62[^0378]|64[029]|65[234]|66[039]|67[^459]|68[36]|69[^027]| 6[01]d|70[23679]|71[237]|72[4679]|73[1789]|74[04789]|75[^3]|76[^589]|77[013]|78[^68]|79[^7]|80[13458]|81[^018]|83[^0456]|85[^3]|86[^589]|87[^01]|88[^5]|89[ 01367]|8[24]d|90[^256]|91[^124]|93[69]|94[^125]|95[16]|96[589]|99[^1234]|326|350|370|542|636|927|970|(27|45|50)d))) $1 NA-National ^+1([2 -9]dd[2 -9]d{6})(; ext=d+)? $ 1$1 NA-Service ^+([2 -9]11)$ $1 NA-International ^+([2 -9]d{6, 14})(; ext=d+)? $ 011$1 Rule Name Pattern Translation UK-London-Local ^+4420([378]d{7})(; ext=d+)? $ $1 UK-London-Service ^+(1(47d|70d|800d|1[68]d{3}|dd)|999|[*#][*#d]*#)$ $1 UK-London-All. Calls ^+44(d+)(; ext=d+)? $ 0$1 UK-London-International ^+((1[2 -9]dd[2 -9]d{6})|([2 -9]d{6, 14}))(; ext=d+)? $ 00$1
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![Normalize dialed extensions to E. 164 2345 +14165551111; ext=2345 Assign a route to the Normalize dialed extensions to E. 164 2345 +14165551111; ext=2345 Assign a route to the](http://slidetodoc.com/presentation_image_h/8c512f66b3f940f2e66c7901cfaaf78f/image-45.jpg)
Normalize dialed extensions to E. 164 2345 +14165551111; ext=2345 Assign a route to the appropriate PBX ^+14165551111 PBX_Gateway Add a trunk translation rule to strip back down to extension +14165551111; ext=2345 ^(2d{3})$ 14165551111; ext=$1 ^+14165551111; ext=(2d{3})$ $1 or ^+d+D+(d+)$ $1
![Easier to deal with routing and trunk translation when everything follows same standard Extremely Easier to deal with routing and trunk translation when everything follows same standard Extremely](http://slidetodoc.com/presentation_image_h/8c512f66b3f940f2e66c7901cfaaf78f/image-46.jpg)
Easier to deal with routing and trunk translation when everything follows same standard Extremely important when migrating away from PBX to Lync Scenario: • Normalization/routing rules created specifically for PBX extensions • 2 xxx normalized to 2 xxx (not E. 164) • Lync migrated users configured with E. 164 Tel URIs • tel: +12125551111; ext=2 xxx • Original extension scheme maintained • How to dial Lync user by extension? • Normalization becomes a nightmare • Need to create user-specific normalization rules for every migrated user
![Use a normalization rule to map the main number to an extension (E. 164 Use a normalization rule to map the main number to an extension (E. 164](http://slidetodoc.com/presentation_image_h/8c512f66b3f940f2e66c7901cfaaf78f/image-47.jpg)
Use a normalization rule to map the main number to an extension (E. 164 format, of course) When creating autoattendant or response group extensions, make sure to follow E. 164 standards
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![Applies to all location-based routing enabled users at the site Don’t enable locationbased routing Applies to all location-based routing enabled users at the site Don’t enable locationbased routing](http://slidetodoc.com/presentation_image_h/8c512f66b3f940f2e66c7901cfaaf78f/image-53.jpg)
Applies to all location-based routing enabled users at the site Don’t enable locationbased routing on limited-access voice policies Check out Doug Lawty’s deep-dive session on Locationbased Routing (VOICE 303)
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![Original Normalization Rule New Normalization Rule ^1? ([2 -9]dd[2 -9]d{6})(D+d+)? $ +1$2 ^(*67)? 1? Original Normalization Rule New Normalization Rule ^1? ([2 -9]dd[2 -9]d{6})(D+d+)? $ +1$2 ^(*67)? 1?](http://slidetodoc.com/presentation_image_h/8c512f66b3f940f2e66c7901cfaaf78f/image-55.jpg)
Original Normalization Rule New Normalization Rule ^1? ([2 -9]dd[2 -9]d{6})(D+d+)? $ +1$2 ^(*67)? 1? ([2 -9]dd[2 -9]d{6})(D+d+)? $ $1+1$2
![Pattern Translation ^(*67)? +1([2 -9]dd[2 -9]d{6})(; ext=d+)? $ 1$2 Pattern Translation ^(*67)? +1([2 -9]dd[2 -9]d{6})(; ext=d+)? $ 1$2](http://slidetodoc.com/presentation_image_h/8c512f66b3f940f2e66c7901cfaaf78f/image-56.jpg)
Pattern Translation ^(*67)? +1([2 -9]dd[2 -9]d{6})(; ext=d+)? $ 1$2
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![Dialing rules for 35 countries Custom localized dialing rules for all of North America Dialing rules for 35 countries Custom localized dialing rules for all of North America](http://slidetodoc.com/presentation_image_h/8c512f66b3f940f2e66c7901cfaaf78f/image-58.jpg)
Dialing rules for 35 countries Custom localized dialing rules for all of North America Locationbased routing Simple or complex dial rules Leastcost/failove r routing Premium number blocking Use your own naming convention Extensions Call Park
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