THIRD QUARTER PERFORMANCE REPORT FOR THE 201718 FINANCIAL

THIRD QUARTER PERFORMANCE REPORT FOR THE 2017/18 FINANCIAL YEAR 28 February 2018

OUTLINE OF PRESENTATION • SECTION A: 3 rd QUARTER PERFORMANCE REPORT (2017/18) • Summary of 3 rd Quarter Performance (2017/18) • Summary of 3 rd Quarter Expenditure (2017/18) • 3 rd Quarter (2017/18) Performance by Programmes • SECTION B: 3 rd QUARTER REPORT (2017/18) ON IMPLEMENTATION OF AUDIT ACTION PLANS (PLEASE REFER TO ANNEXURE A FOR THE REPORT) • SECTION C: 3 rd QUARTER REPORT (2017/18) ON IRREGULAR/ FRUITLESS/WASTEFUL EXPENDITURE 2

SECTION A: Q 3 PERFORMANCE REPORT (2017/18)

SUMMARY OF PERFORMANCE: QUARTER 3 (2017/18) (1) • 92% achievement of planned targets (72 of 78) for Quarter 3 • Key achievements for the period ending 31 December 2017 include: o Maintaining vacancy rate of 8. 6% (24 of 277 vacant posts) o Finalisation of 83% (370 of 445) of grievance cases o Finalisation of 73% (163 of 223 ) of public administration investigations o 100% (182 of 182) referral of NACH cases • Positive progress towards achieving annual targets. 4

SUMMARY OF PERFORMANCE: QUARTER 3 2017/18 (2) 8% (6/78) Achieved 92% (72/78) Not achieved/ Implementation delayed Targets not achieved include the following: • PAIA Manual (Legal Services) • Signing of SLAs (SCM) • Drafting of technical brief (LRI) • Training of officials at Head Office on Data Warehouse (GM) • Completion of scrutiny of financial disclosures (PE) 5

EXPENDITURE AGAINST BUDGET: 01 APRIL- 31 DECEMBER 2017 Item R’ 000 Adjusted Budget 242 764 Expenditure 01 April to 31 December 2017 185 277 Available budget 57 487 Norm 75. 00% % Spending 76. 32% % Variance (1. 32%) Spending above the norm (3 204) 6

EXPENDITURE BY ECONOMIC CLASSIFICATION: 01 APRIL- 31 DECEMBER 2017 Items Budget for Expenditure the year as at 31 Dec 2017 Compensation of Employees Goods & Services Transfers and subsidies Payments for capital assets Total % Spending of the budget Variance Availabl e Budget 184 016 135 628 73. 70% 1. 30% 48 388 57 599 47 692 82. 80% (7. 80%) 9 907 291 1 099 377. 66% (302. 66%) (808) 858 857 99. 88% (24. 88%) 1 242 764 185 277 76. 32% (1. 32%) 57 487 7

EXPENDITURE PER PROGRAMME: 01 APRIL- 31 DECEMBER 2017 Programmes Administration Leadership & Management Practices Monitoring and Evaluation Integrity and Anti. Corruption Total Budget for the year Expenditure as Budget at 31 Dec 2017 Available R’ 000 % Spending of the budget R’ 000 120 900 93 798 27 102 77. 58% 41 235 29 025 12 210 70. 39% 32 552 25 716 6 836 79. 00% 48 077 36 738 11 339 76. 41% 242 764 185 277 57 487 76. 32% 8

CASH FLOW & EXPENDITURE PROJECTIONS FOR 2017/18 Scenario 1: Mar ‘ 18 Scenario 2: Mar ‘ 18 Descriptions Current Budget Projected expenditure Budget balance Projected % spending Projected under or over spending NB: Scenario 3: Mar ‘ 18 Without Relocation & 2 With Relocation & all Without Relocation, DPW invoices including all DPW invoices R’ 000 242, 738 242, 712 26 266, 065 -23, 327 R’ 000 242, 738 246, 976 -4, 238 99. 99% 109. 61% 101. 75% 0. 01% -9. 61% -1. 75% 26 -23, 327 -4, 238 100% Scenario 1: excluding relocation cost and holding two DPW invoices Scenario 2: including relocation costs and all DPW invoices Scenario 3: excluding relocation costs but pay all DPW invoices 9

Programme 1: Administration

SUMMARY OF PERFORMANCE Programme 1: Administration 5% (2 of 41) Target achieved Target not Achieved 95% (39 of 41) 11

Performance Indicator Approved Annual Performance Plan Q 3 Performance 2 nd draft APP (2018/19) was submitted to National Treasury and DPME on 30 November 2017 Unqualified audit report for 2016/17 Annual vacancy rate of below 10% maintained The vacancy rate was 8. 6% (24 of 277) Achieved PROGRAMME 1: ADMINISTRATION APP TARGETS 2 nd quarter (2017/18) monitoring report on the implementation of on ICT was produced ICT support systems and processes and governance arrangements produced within stipulated timeframes 12

Annual Output Q 3 Target Q 3 Actual Sub-programme: Internal Audit and Risk Management Provide effective and Implementation of Annual Progress report presented efficient internal audit IA Plan to the Audit Committee in services by Mar Dec 2017 2018 The following audits were finalised: • Supply Chain Management Audit • Data Integrity O • PSC Non-Financial Audit • Audit of Predetermined Objectives • Operational Risk Assessment Report Achieved PROGRAMME 1: ADMINISTRATION (1) WORKPLAN TARGETS 13

Achieved Annual Output Q 3 Target Q 3 Actual Sub-programme: Internal Audit and Risk Management 4 Quarterly Risk Management 2 nd Quarter Report 2 nd Quarter Risk performance reports approved Management Report submitted to the Ac counting approved in November Office and Audit Committee by 2017 Mar 2018 Sub-programme: Legal Services 100% of legal opinions and 100% legal advice 100% advice provided/ contracts 100% agreement (5/5 legal advice drafted /vetted and vetted provided) Memorandum of 100% Mo. Us drafted 100% Understanding (Mo. U) drafted/ (5/5 agreements reviewed by Mar 2018 vetted) 100% (1/1 Mo. U drafted) Achieved PROGRAMME 1: ADMINISTRATION (2) 14

Achieved Annual Output Q 3 Target Q 3 Actual Sub-programme: International and Regional Integration Meetings and events of 1 meeting Meeting of Secretaries of Association of African held AAPSComs held in Sept 2017 Public Services Commissions held by Mar 2018 Sub-programme: PSC Support Engagements with Ongoing as 18 engagements at national level Parliament and the and when Provincial Legislatures required held by Mar 2018 Achieved PROGRAMME 1: ADMINISTRATION (3) 15

Annual Output Q 3 Target Q 3 Actual Sub-programme: Planning, Monitoring and Reporting Quarterly and Annual 2 nd quarter (2017/18) report Programme Performance performance submitted to NT and DPME Reports produced by due report submitted on 31 Oct 2017 dates to DPME, NT on 31 Oct 2017 Approved Annual Report Submit report to Annual Report to Citizens by Mar 2018 DG (2016/17) approved in Nov 2017 Management Submission of Self assessment submitted in Performance Assessment MPAT scores to Nov 2017 Tool (MPAT) results DPME submitted within the set Awaiting moderated scores time frame Management Committee 1 MANCO & PDF MANCO and PDF meetings (MANCO) meetings and meeting held were held in Oct 2017 PD Forum held quarterly Achieved PROGRAMME 1: ADMINISTRATION (4) 16

PROGRAMME 1: ADMINISTRATION (5) Q 3 Actual Reports for Sept, Oct and Nov submitted to NT 2018 ENE submitted November 2017 in Interim Financial Statements for 2 nd quarter submitted to National Treasury on 31 October 2017 Reports for September, October and November submitted to NT Achieved Annual Output Q 3 Target Sub-programme: Financial Management Monthly financial reports 3 monthly produced by March 2018 financial reports submitted to NT Estimates on National ENE submitted Expenditure (ENE) by Dec to NT 2017 4 Interim and Annual Quarterly IFS Financial Statements submitted to NT and AG by the due dates Monthly reports on 3 monthly payment of invoices reports submitted to NT by the submitted due dates 100% (940 of 940) payments were processed within 30 days of receipt of invoice 17

Achieved Sub-programme: Supply Chain Management 4 Quarterly reports on the 3 rd Quarterly report produced implementation of SCM report was and approved in Dec 2017 policies by March 2018 drafted by Dec 2017 100% of service level As and when 50% (1/2) SLA signed within 3 agreements signed within required months of contract award 3 months of depending on 50% (1/2) SLA signed after 3 contract awarded tenders months of contract awarded Administrative oversight. Compliance checklist introduced Not achieved Annual Output Q 3 Target Q 3 Actual Sub-programme: Financial Management 2 Asset verification 2 Monthly spot 2 spot checks conducted in Oct reports produced by Mar checks and Nov 2017 and 1 conducted 2018 conducted in Dec 2017 Achieved PROGRAMME 1: ADMINISTRATION (6) 18

Annual Output Q 2 Target Q 2 Actual Sub-programme: Facilities and Logistics Management Request for procurement As and when National Office: of office accommodation required The lease agreement was signed submitted to the DPW 3 in Nov 2017 (Occupation date: 01 months before the expiry April 2018) of the lease agreement Experiencing delays with space planning by Landlord Free State: • The DPW Specification Committee convened on 8 November 2017 and approved an open procedure for the procurement of alterative office accommodation • To approach DPW for approval to follow a nominated process Achieved PROGRAMME 1: ADMINISTRATION (7) 19

Q 3 Target Annual Output Q 3 Actual Sub-programme: Facilities and Logistics Management 4 quarterly reports on the 3 rd Quarterly report produced implementation of logistics report and approved in December management policies produced by 31 2017 produced by Mar 2018 Dec 2017 Sub-programme: Security Services 4 Quarterly reports on the 3 rd Quarterly report produced implementation of Security report and approved in December Policy and Procedure produced by 31 2017 Manuals produced by Mar Dec 2017 2018 3 workshops conducted by 3 workshops 4 Workshops conducted in Oct Mar 2018 conducted by 2017 Mar 2018 Achieved PROGRAMME 1: ADMINISTRATION (8) 20

Exceeded Annual Output Q 3 Target Q 3 Actual Sub-programme: Communication and Information Services 12 Director-General’s 3 newsletters produced in Oct, newsletter produced by produced Nov and Dec 2017 Mar 2018 4 internal newsletters 1 Newsletter produced in Dec produced by Mar 2018 produced 2017 12 lift news produced 3 lift news 3 Lift News produced in Oct, Nov by Mar 2018 produced and Dec 2017 4 bulletin produced by 1 bulletin produced in Dec 2017 Mar 2018 produced 4 Information and 1 Information 3 sessions held in Oct and Nov learning sessions held and learning 2017 by Mar 2018 sessions held Target exceeded due to internal requests to share information 4 media briefings held 1 media briefing 2 Media briefings held in Oct and by Mar 2018 held Dec 2017 Target exceeded to improve PSC visibility Achieved PROGRAMME 1: ADMINISTRATION (9) 21

Q 3 Target Annual Output Q 3 Actual Sub-programme: Information Technology 4 Quarterly Monitoring Submission of Q 2 and MPAT Reports produced reports on the Q 2 Report on in Nov 2017 implementation of implementatio ICT support systems and n of ICT Network connectivity uptime of processes and systems & 99% was attained governance arrangements processes by Mar 2018 Achieved PROGRAMME 1: ADMINISTRATION (10) 22

PROGRAMME 1: ADMINISTRATION (11) People with Disabilities to 2% comprise at least 2% of staff employed Women to comprise at least 50% of staff employed at SMS level 4 Quarterly reports on the implementation of Human Resources and Labour Relations Policies submitted to the DG by Mar 2018 50% Vacancy rate was 8. 6% (24 out of 277) The OPSC has 6 People with Disabilities which translates to 2. 37% of the total staff establishment Employees disclosed disabilities 50% (23/46 filled posts) Q 3 report submitted to the DG in submitted to Dec 2017 the DG in Dec 2017 Achieved of <10% Exceeded Annual vacancy rate below 10% maintained Q 3 Actual Achieved Q 3 Target Annual Output Sub-programme: Human Resource Management 23

Annual Output Q 3 Target Q 3 Actual Sub-programme: Human Resource Development 100% of annual 100% Bi- • 89% ( 185 out of 207 eligible performance annual employees on salary levels 2 -12) assessments finalised assessments • 95% (41 out of 43 eligible SMS within stipulated finalised by members) timeframe Oct 2017 Of the 46 filled SMS posts, 3 SMS members were not eligible for assessments as they were appointed in Oct & Nov 2017 Not achieved PROGRAMME 1: ADMINISTRATION (12) Of the 208 filled posts for levels 212, 1 employee was not eligible due to his appointment in October 2017 24

Annual Output Q 3 Target Q 3 Actual Sub-programme: Human Resource Development 4 Quarterly Report on 2 nd Quarter EWP report produced in EWP produced report on EWP Dec 2017 produced 3 special events and 3 events commemorated by Dec programmes commemorated 2017 commemorated by Mar 2018 Achieved PROGRAMME 1: ADMINISTRATION (13) 24

PROGRAMME 1: ADMINISTRATION (14) 1 Team building A year-end function was in December organised by the Culture 2017 Change team and funded by employees 8 Principles on gender Report on “ 8 Report submitted to DPSA equality programme Principles on Department of Women in Oct implemented by Mar 2018 Gender 2017 Equality” submitted to DPSA and Dept of Women Exceeded 1 DBC meeting 2 DBC meetings held in Nov during Q 3 Need for consultation on IPR Achieved 4 Consultations with organised labour on matters of mutual interest held quarterly 5 change management programmes implemented by Mar 2018 Q 3 Actual Achieved Annual Output Q 3 Target Sub-programme: Human Resource Development 25

PROGRAMME 2: Leadership and management practice (LMP)

SUMMARY OF PERFORMANCE 10%Programme 2: LMP ([VALUE] of 10) 90% (9 of 10) Target achieved Target not Achieved 27

PROGRAMME 2: LMP APP TARGETS Of the concluded cases, 331 cases were for level 2 -12 of which 270 (82%) were concluded within 30 working days of receipt of relevant information Further, 39 of the 367 cases concluded were for members of the Senior Management Service, of which 36 (92%) were concluded within 45 working days of receipt of relevant information Target exceeded due to improved operational processes, especially the decentralised panels Number of reports on the Fact Sheet approved in Dec 2017 management of grievances in the Public Service by Dec 2017 Target exceeded Q 3 Performance As at 31 December 2017, there were a total of 445 cases of which 370 (83%) were concluded Achieved Performance Indicator 50% of grievances received concluded within 30 days (for levels 1 -12) and 45 days (for SMS) of receipt of all documentation by Jun 2017 28

PROGRAMME 2: LMP (1) Not Achieved Exceeded Annual Output Q 3 Target Q 3 Actual Sub-programme: Labour Relations Improvement 12 Monthly reports on 3 monthly Monthly reports for Sept, Oct and status of grievances reports Nov 2017 produced by Dec 2017 2 technical briefs on Statistical Capturing of statistical information in departmental grievance information progress resolution compiled by captured on Aug 2017 and Feb 2018 the database Target not achieved due to failure by for the 2 nd departments to submit statistical Technical information by due date. Reminder Brief letters forwarded to Ho. Ds 3 workshops conducted 1 workshop 3 workshops conducted in Sept on PSC Rules for conducted 2017 national departments by Target exceeded due to demand Mar 2018 from departments Achieved WORKPLAN TARGETS 29

Sub-programme: Leadership and Human Resource Reviews Evaluation of the Data collection by Data collection finalised and effectiveness of the Dec 2017 data captured by Dec 2017 recruitment and selection system of the Public Service by Oct 2018 Draft report on the Interview guide produced Evaluation of the produced Effectiveness of the PMDS for the Public Data collection Data collected analysis in Service by Mar 2018 and analysis progress by Dec 2017 Achieved Annual Output Q 3 Target Q 3 Actual Sub-programme: Labour Relations Improvement 2 communiqués on Inputs received, analysed and grievance management consolidated and topics identified for the second produced by Mar 2018 analysed Communique Achieved PROGRAMME 2: LMP (3) 30

Achieved Annual Output Q 3 Target Q 3 Actual Sub-programme: Leadership and Human Resource Reviews Guide for EAs and HODs Draft Guide produced and on the key elements of for discussion presented for HOD PAs by Mar 2018 consideration in Nov 2017 Factsheet on the study to Draft Factsheet produced in determine factors produced by Nov 2017 circulated to impeding government Commissioners in Dec departments in achieving 2017 2% of people with disabilities and 50% of women in senior management in the public sector by Dec 2017 Achieved PROGRAMME 2: LMP (4) 31

Programme 3: Monitoring & evaluation (m&e)

SUMMARY OF PERFORMANCE Programme 3: M&E 7% (1/15) 93% (14/15) Target Achieved Not Achieved 33

PROGRAMME 3: M&E APP TARGETS 12 participative evaluation reports produced (reports on inspections of service delivery sites) Q 3 Performance Annual Target due in Q 4: Work in progress: Institutional assessments commenced in Q 3 Annual Target due in Q 4 Achieved Performance Indicator 14 institutional assessments and programme evaluation reports produced Work in progress: Inspections conducted in libraries, hospitals, clinic and district offices and drafting of reports in progress 34

PROGRAMME 3: M&E (1) Annual Output Q 3 Target Q 3 Actual Sub-programme: Governance Monitoring Review of the PSC’s Constitutional Values and Principles Assessment Tool 1 report on the Presentation of Report on the review of the systematic review and preliminary results PSC’s M&E system presented in development of the review of the Nov 2017 CVP assessment tool PSCs M&E system by Nov 2017 Publication of the Revised article Article submitted and presented review results, which submitted and at SAMEA in Oct 2017 includes development of presented to an abstract and full SAMEA article approved by March 2018 Data Management Plan Produce and Data Warehouse implementation (DMP) produced by Mar implement the plan produced in Dec 2017 2018 DMP by Mar 2018 Achieved WORKPLAN TARGETS 35

Achieved Annual Output Q 3 Target Q 3 Actual Sub-programme: Governance Monitoring Training of officials IT officials Appointment of service provider (national and provincial) on trained in SQL underway the DW and MS BI Training could not take place due to delays in the appointment of a service provider (Training commenced in January 2018) 4 Analytical briefs produced Analytical briefs 3 Analytical briefs produced in by February 2018 on: Dec 2017: • Performance against service standards/ • Performance information Implementation of information • Use of consultants Service Delivery • Use of • 30 days payment of invoices Improvement Plans consultants • Performance information • 30 days • Consultants payment of • 30 day payment of invoices service providers Not achieved PROGRAMME 3: M&E (2) 36

PROGRAMME 3: M&E (3) Annual Output Q 3 Target Q 3 Actual Sub-programme: Governance Monitoring Section 196(4)(e) Report Part B 1 completed Part A, B. 1, B. 2 as well as C produced by Jul 2017 produced by Dec 2017 3 pilot assessments conducted by July 2017: Dept of Correctional Services Water & Sanitation Economic Enterprise and Development (NW) 2 2 presentations in Oct 2017 3 pilot 3 Pilots concluded and reports assessments to be approved in Nov 2017 conducted in July 2017 Achieved 3 presentations to Conclude Portfolio Committees by presentations February 2018 37

PROGRAMME 3: M&E (4) Ad hoc: PSC Comments to SCOA on the Proposal to Amend Schedule to Adjustments Appropriation Bill [B 25 -2017] - Votes 5 and 7 Ad hoc: Assessment of the Free State Provincial departments against the Constitutional Values and Principles as contained in section 195 of the Constitution and summation of the service delivery inspections in the Province Q 3 Actual Presentation compiled on Evaluation of the Public Service against CVPs Project in October 2017 Provide comments Comments provided by Nov 2017 according to the briefing note in Nov 2017 Draft report produced by Nov 2017 Achieved Annual Output Q 3 Target Sub-programme: Governance Monitoring Ad hoc: Evaluation of the Public Evaluate the Service against the CVPs Public Service against the CVPs 38

Achieved Annual Output Q 3 Target Q 3 Actual Sub-programme: Service Delivery and Compliance Evaluations 8 Engagements with Conduct 2 7 engagements held in Dec departments (further roll- engagements 2017 out) – national and Exceeded due to robust provincial engagements as well as cooperation by departments in the provinces Assessment of delivery Textbooks delivery rate obtained of textbooks/workbooks rate obtained in 5 from 8 provinces in Nov 2017 to schools provinces Exceeded due to robust engagements as well as cooperation by departments in the provinces Ad hoc: 2 Unannounced Letters of advice 2 Unannounced visits conducted visits to Thusong Service issued to MPSA and advice provided in Oct 2017 Centres Exceeded PROGRAMME 3: M&E (5) 39

Programme 4: integrity and anti-corruption

SUMMARY OF PERFORMANCE Programme 4: IAC 17% (2/12) 83% (10/12) Target Achieved Not Achieved 40

PROGRAMME 4: IAC Performance Indicator Q 3 Performance Sub-programme : Public Administration Investigation As at 31 December 2017, there were 223 complaints on the database, of which 163 (73%) were finalised/ closed: 60% of investigations on 34 (21%) were finalised through complaints approved within 3 investigations, of which 27 (79%) were months from date of receipt of finalised within 3 months of receipt of all relevant documentation 65% of early resolution complaints investigated and approved within 45 days from date of receipt of all relevant documentation 129 (79%) cases were finalised/closed as early resolution cases, of which 123 (95%) were finalised within 45 days of receipt of all relevant documentation Exceeded APP TARGETS (1) Targets exceeded due to close monitoring 41

PROGRAMME 4: IAC Exceeded Performance Indicator Q 3 Performance Sub-programme : Professional Ethics 75% of NACH cases A cumulative total of 422 out of 600 of cases closed by departments by (70%) were closed by departments March 2018 Inspections and workshops could not he held due to budgetary constraints. DPME approved OPSC’s proposal to generate a report reflecting on the closure rate as this indicator is beyond the control of the PSC. 80% of NACH cases A total of 182/182 (100%) were referred to referred within 21 days of departments within 21 days of receipt of case report Target revised to 7 days in the 2018/19 financial year 80% of investigations 100% of cases (2 of 2) received were finalised through early resolution within 45 days from the date of receipt of finalised within 45 days complaint from the date of receipt of Target exceeded due to close monitoring of complaint workflow Not achieved APP TARGETS (2) 42

PROGRAMME 4: IAC (1) Annual Output Q 3 Target Q 3 Actual Sub-programme : Public Administration Investigations Report on the Draft provisional Provisional reports drafted in investigation and reports Dec 2017 evaluation of the awarding of higher salaries in the national Department of Basic Education and Home Affairs by Mar 2018 Approved factsheet on Factsheet approved in Nov completed disciplinary approved in Nov 2017 proceedings on financial 2017 misconduct for the 2016/17 financial year by Nov 2017 Achieved WORKPLAN TARGETS 43

15 workshops professional ethics conducted by Mar 2018 on 2 workshops by 2 workshops conducted by Dec 2017 Achieved Annual Output Q 3 Target Q 3 Actual Sub-programme : Professional Ethics 100% of financial disclosure 100% completion 37% (3784 /10279) of overall forms received and of scrutiny of all national scrutiny completed scrutinised by March 2018 the Disclosure Forms received Target not achieved due to delays in the availability of 3 rd party information (Deeds Database). The scrutiny process is currently being fast -tracked to be completed by March 2018 2 targeted visits by Mar 2018 1 visit by Dec 1 visit conducted in Dec 2017 Not Achieved PROGRAMME 4: IAC (2) 44

PROGRAMME 4: IAC (3) 100% ( 34 of 34) departments provided feedback on NACH cases which were presented to the Panel Target exceeded due to reduction in % of feedback reports received International Anti- 2 preparatory meetings held and Corruption Day meetings and event hosted by Dec 2017 commemorated by Dec hosting of event 2017 by Dec 2017 Exceeded Q 3 Actual Achieved Annual Output Q 3 Target Sub-programme : Professional Ethics 65% of departments 65% providing feedback on NACH cases, presented by Mar 2018 45

SECTION B: Q 3 REPORT ON IMPLEMENTATION OF AUDIT ACTION PLANS

SECTION C: Q 3 REPORT ON IRREGULAR, FRUITLESS & WASTEFUL EXPENDITURE

REPORT ON IRREGULAR, FRUITLESS & WASTEFUL EXPENDITURE • No irregular, fruitless and wasteful expenditure were incurred for the period 01 April- 31 December 2017 49

PSC Website: www. psc. gov. za ational Anti-Corruption Hotline for the Public Service: 0800 701