Culture Theory May 2008 Chapter 2 Culture Theory

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Culture Theory May 2008 Chapter 2

Culture Theory May 2008 Chapter 2

Culture Theory (CT) Chapter 2 • • Impact on Safety Risk View Interaction with

Culture Theory (CT) Chapter 2 • • Impact on Safety Risk View Interaction with other Groups World View

Cultural Theory • Mary Douglas • Anthropologist • Observation of Societies – Threats –

Cultural Theory • Mary Douglas • Anthropologist • Observation of Societies – Threats – Social Structures – Ways of Life – Attitudes

Culture • Studied Life and Cultural Biases – Functional Explanation – Social Biases –

Culture • Studied Life and Cultural Biases – Functional Explanation – Social Biases – Argued two principle axes: • Grid and Group

Risk by Culture:

Risk by Culture:

Corporate Views

Corporate Views

Views

Views

Cultural Theory • Group: Degree of division between insiders and outsiders • Grid: (Regulation)

Cultural Theory • Group: Degree of division between insiders and outsiders • Grid: (Regulation) Rules that relate one individual to another Regulation Group

Examples • Strong Grid /Strong Group (High) – Individuals Regulated for the sake of

Examples • Strong Grid /Strong Group (High) – Individuals Regulated for the sake of the group. – Heirarchist

Views of Nature • Fragile • Robust • Capricious (Erratic, impulsive, unpredictable)

Views of Nature • Fragile • Robust • Capricious (Erratic, impulsive, unpredictable)

Strong Grid, Strong Group • Roles are subscribed – gender and birth • Positional

Strong Grid, Strong Group • Roles are subscribed – gender and birth • Positional Rules • Groups are within larger groups Bernstein: Two family Examples: Modern Japanese British Middle-class Family

Hierarchist • • Social Sectors: Classes, castes, age groups Specialized Roles Larger and lasts

Hierarchist • • Social Sectors: Classes, castes, age groups Specialized Roles Larger and lasts longer Less internal conflict Well defined rules Experts Reliance on rules Regulation Tolerant within limits Group

Individuals • Group (Low) Grid/Regulation (Low) – Individuals than group – Lack of group

Individuals • Group (Low) Grid/Regulation (Low) – Individuals than group – Lack of group mentality – Social classes negotiable – Transaction and transfer freely – Political laws to regulate individuals – Trial and error

Egalitarian • • High Group, Low Grid Strong bond Voluntary Associations Good of Group

Egalitarian • • High Group, Low Grid Strong bond Voluntary Associations Good of Group before individual Sensitive to high consequence risk Nature Fragile Small change will bring crashing down

Isolationist (fatalist) • • • High Reg, Low group Feel isolated Nature as random

Isolationist (fatalist) • • • High Reg, Low group Feel isolated Nature as random Little they can do No respect for other groups Random!

Hermit (Autonomous) • • Medium/Medium Withdraws from social interaction Autonomous Often ignored

Hermit (Autonomous) • • Medium/Medium Withdraws from social interaction Autonomous Often ignored

Nature Views Random! Stable Tolerant within limits Fragile

Nature Views Random! Stable Tolerant within limits Fragile

Risk • Different Levels of Risk Views – Risk Adverse – Risk Procedures (Regulation)

Risk • Different Levels of Risk Views – Risk Adverse – Risk Procedures (Regulation) – Risk Takers – Risk Acceptors

Risk • Culture Theory can be used to predict risk responses – Risk Issues

Risk • Culture Theory can be used to predict risk responses – Risk Issues – Grid Coordinates

Risk Acceptances s e ur ed c o r P k s Ri r

Risk Acceptances s e ur ed c o r P k s Ri r sk i R ke a T Risk Adverse

Nature Capricious t us b Ro Nature Fragile

Nature Capricious t us b Ro Nature Fragile

Fatalist View points Share Adverse

Fatalist View points Share Adverse

No respect High Accept authority Fatalist Glorify risk/acceptance ISO. s iou re c pri

No respect High Accept authority Fatalist Glorify risk/acceptance ISO. s iou re c pri ca tu Na d ri De ty afe re ltu es High bond Robust Hier. cu es er th ro s up o r g t fo c pe Regulation r No Risk adverse Hermit Na tu Ri re sk Reject hier. knowledge Nature Robust Trend setters Indiv. Low Egal. Competition Risk Takers Low Nature Fragile Weak leadership Group Risk Adversion High

Grid • • Coarse Grained Static Rests on hidden assumptions No Accounting for change

Grid • • Coarse Grained Static Rests on hidden assumptions No Accounting for change

GRID EXERCISE Mountain Utilities wants to construct a 300 Megawatt Reactor in Gentle Valley

GRID EXERCISE Mountain Utilities wants to construct a 300 Megawatt Reactor in Gentle Valley to supply the electrical needs of the community. This community of people has Grown to over 400, 000 strong. Up to this point, the community has relied on other Power generating systems for their needs. If this was a hierarchal community, what would you expect would be their expectations? Concerns? Worries?

GRID EXERCISE #2 The thriving metropolis of Getter Done is made up mostly of

GRID EXERCISE #2 The thriving metropolis of Getter Done is made up mostly of Engineers And Ph. Ds. They have worked together for near 20 years in all kinds of Endeavors. An overseas company in conjunction with the NASA want to Establish a new antimatter storage and transfer system to support a new space Craft. The facility will store 100 cubic meters (100 m 3) of antimatter in pods Constructed of polyduranium. The leak rate of the tank is expected To be only <0. 0002 kg/day. How will the community respond?

Cultural Theory Grid • Uses: – Predict Risk Behavior? – Individual Behavior? – How

Cultural Theory Grid • Uses: – Predict Risk Behavior? – Individual Behavior? – How they are in cultural roles

Our Organizations • Location on the Grid • Definitions – what does that mean?

Our Organizations • Location on the Grid • Definitions – what does that mean? • Discussion.

Other Characteristics • Individual Characteristics – Gender – Race – Political Ideology – Personality

Other Characteristics • Individual Characteristics – Gender – Race – Political Ideology – Personality Type

Biases • • Superiority of any Group? Limitations of the Groups Accuracy of the

Biases • • Superiority of any Group? Limitations of the Groups Accuracy of the Group Each as a one view?

One View HH Servants Military Japan U. S? India Communal Sect Leaders

One View HH Servants Military Japan U. S? India Communal Sect Leaders

Example:

Example:

Canadian Website • Safety Management Systems – Models – Related to Grid? – View

Canadian Website • Safety Management Systems – Models – Related to Grid? – View on Risk?

Risk Models 4 14 8 9 7 Ab Dams 16 18 Nuclear Energy Marine

Risk Models 4 14 8 9 7 Ab Dams 16 18 Nuclear Energy Marine Transport an do n ct 5 6 12 Space ri st Re DNA Research 4 1 2 3 Coupling 10 2 Complexity 6 8 10 To l & era te Im pr ov e Mining Flying 20

Zero Risk Model

Zero Risk Model

Nanotechnology • • • Carcinogenic Effects Long Term effects – Unknown Quantum Dots Single-wall

Nanotechnology • • • Carcinogenic Effects Long Term effects – Unknown Quantum Dots Single-wall Nanotubes MSDSs – Focus on materials not product

Safety & Health Aspects of Nanotechnology From EPA White Paper on Nanotechnology

Safety & Health Aspects of Nanotechnology From EPA White Paper on Nanotechnology

Safety & Health Aspects of Nanotechnology Where are We? ESH Coverage Nanotechnology 2 nd

Safety & Health Aspects of Nanotechnology Where are We? ESH Coverage Nanotechnology 2 nd Generation 2001 2003 3 rd Gen 4 th Gen 2006 2015

Safety Culture Theories

Safety Culture Theories

ISO 9001

ISO 9001

Risk Matrix

Risk Matrix

Basic Hazard Management

Basic Hazard Management

Relationships • • Related to Grid Accountability: High /High Training: High Threat - View

Relationships • • Related to Grid Accountability: High /High Training: High Threat - View of nature and risk

Bow-Tie

Bow-Tie

System Risk

System Risk

Thompson & Wildavsky Grid

Thompson & Wildavsky Grid

Culture and Socialization

Culture and Socialization

Risk Management Policy

Risk Management Policy

Risk… Cyclone at Myanmar • 100, 000 Dead

Risk… Cyclone at Myanmar • 100, 000 Dead

Risk… Chilean Volcano

Risk… Chilean Volcano

Application of CT What is the response of each Culture?

Application of CT What is the response of each Culture?

Application of CT

Application of CT

Application of CT

Application of CT

Application of CT

Application of CT

Understanding CT • • Management Policy Signage Training Communication

Understanding CT • • Management Policy Signage Training Communication

Application

Application

Class Exercise, Grid • Where is your organization?

Class Exercise, Grid • Where is your organization?

Break!

Break!

Social Amplification of Risk

Social Amplification of Risk

Amplification • Risk – Actual Risk – Perceived Risk – Residual Risk – Risk

Amplification • Risk – Actual Risk – Perceived Risk – Residual Risk – Risk Abatement

Amplification

Amplification

Risk Analysis • Risk Linear?

Risk Analysis • Risk Linear?

Social Amplification of Risk • Transfer of Information • Social Response Mechanism

Social Amplification of Risk • Transfer of Information • Social Response Mechanism

SARF • Risk – Benefit Analysis

SARF • Risk – Benefit Analysis

Bell-Wether Events • Three Mile Island – Changed attitudes – Stricter Regulation – Public

Bell-Wether Events • Three Mile Island – Changed attitudes – Stricter Regulation – Public opposition (any technology)

Effects… • Move away (Globally) from Nuclear Power • Increased public concern on complex

Effects… • Move away (Globally) from Nuclear Power • Increased public concern on complex systems. • Public opposition to Nuclear power

Amplification Results in: • Economic - Move away from nuc power. • Judicial (New

Amplification Results in: • Economic - Move away from nuc power. • Judicial (New laws, regulations) • Social - Anti-nuclear groups

Other Events? bhopal Columbia Piper Alpha

Other Events? bhopal Columbia Piper Alpha

Other Effects: • Attenuation of Risk – Radon – Smoking – Carcinogens

Other Effects: • Attenuation of Risk – Radon – Smoking – Carcinogens

Social Amplification of Risk • Media? • News/Books? • Special Interest Groups?

Social Amplification of Risk • Media? • News/Books? • Special Interest Groups?

SARF Increased Event Risk Decrease Filter 1 Decrease Filter 2 Elements? Chapter 2, section

SARF Increased Event Risk Decrease Filter 1 Decrease Filter 2 Elements? Chapter 2, section 2. 3. 2

SARF Communication Increased Event Risk Filter 1 Politics Risk Filter 2 Media

SARF Communication Increased Event Risk Filter 1 Politics Risk Filter 2 Media

SARF • Transfer of information about Risk • Social Response mechanism COMMUNICATION!

SARF • Transfer of information about Risk • Social Response mechanism COMMUNICATION!

SARF • Ripple Effect – True Risk? – Media – Politics

SARF • Ripple Effect – True Risk? – Media – Politics

Four Risk Pathways • • Heuristics and Values - Simplify Group Relationships – influence

Four Risk Pathways • • Heuristics and Values - Simplify Group Relationships – influence responses Signal value – recognize high value Stigmatization – Create aversion

CT and Risk Interpret Formulate Validate Risk

CT and Risk Interpret Formulate Validate Risk

High Signal Values • Outcome of the risk activity/operation • Public Reaction – a

High Signal Values • Outcome of the risk activity/operation • Public Reaction – a measure of signal

Signals • Radiation • Cancer • Fire

Signals • Radiation • Cancer • Fire

Debates • Provides information • Can cause Public Concern!

Debates • Provides information • Can cause Public Concern!

Seven Categories • • • Biocidal hazards Persistent delay hazards Rare Catastrophes Life-threatening Common

Seven Categories • • • Biocidal hazards Persistent delay hazards Rare Catastrophes Life-threatening Common Global Diffuse Rad hazards

Basic Risk Perception Model • BRPM, 2001 • Focuses on psychometric dimensions – Attitude,

Basic Risk Perception Model • BRPM, 2001 • Focuses on psychometric dimensions – Attitude, fear, worry, risk sensitivity, trust – Lifestyles, and world views.

Illustrative Interventions • Motorists and seat-belts – Likelihood of accidents – Consequence: killed or

Illustrative Interventions • Motorists and seat-belts – Likelihood of accidents – Consequence: killed or injured in crash

Risk Takers • Individual Differences • Thrill seekers • Sensation Seeking – (age, gender)

Risk Takers • Individual Differences • Thrill seekers • Sensation Seeking – (age, gender)

Political Approach to Risk • • Social Life Conflicting Goals Values, Chronic fear

Political Approach to Risk • • Social Life Conflicting Goals Values, Chronic fear

Politics • Policy: risks…

Politics • Policy: risks…

Risk Resolution • Risk Resolution versus Risk Management • • Regulation Restriction Control Government

Risk Resolution • Risk Resolution versus Risk Management • • Regulation Restriction Control Government Program

Regulation European Commission Questionnaire on Directive 96/82/EC on the Control of Major Accident Hazards

Regulation European Commission Questionnaire on Directive 96/82/EC on the Control of Major Accident Hazards involving dangerous substances (SEVESO II) 2000 – 2002: United Kingdom Response

View of Risk • • Risk Management is about Power Conflicts of interest Political

View of Risk • • Risk Management is about Power Conflicts of interest Political Influence • Page 49, Text

Social-Emotional Risk • Risk = hazard + outrage – Cognitive side of Fear!

Social-Emotional Risk • Risk = hazard + outrage – Cognitive side of Fear!

Risk and Technology • Modern Technology - Ritual Sacrifice

Risk and Technology • Modern Technology - Ritual Sacrifice

Three Acts • 1. Sudden – Bhopal • 2. Science response – Thalidomide •

Three Acts • 1. Sudden – Bhopal • 2. Science response – Thalidomide • 3. Political – Ozone depletion, global warming

Adaptation and Risk Management • Cost-Benefit analysis • Behavior Adaption approach • Risk Management

Adaptation and Risk Management • Cost-Benefit analysis • Behavior Adaption approach • Risk Management Approach

Rewarding/Incentives • Management Vigor – Continuous reminders • Reward the bottom line. • Reward

Rewarding/Incentives • Management Vigor – Continuous reminders • Reward the bottom line. • Reward attractiveness • Progress safety credits • List on Page 56