INTERPERSONAL RELATIONSHIP SKILLS Kamal Nayan Pradhan Shailaja Upadhyaya

INTERPERSONAL RELATIONSHIP SKILLS Kamal Nayan Pradhan Shailaja Upadhyaya Pritha Paudyal

PREVIEW 2 5 Foundations Introduction to Transactional Analysis Ego states concept of TA Life positioning NASC 2018

3 Interpersonal Relationship(IR) No matter how hard you work or how many brilliant ideas you may have, if you can’t connect with the people who work around you, your professional life will suffer. Managing Relationship 12/26/2021

4 Managing Interpersonal Relationship Managing Relationship 12/26/2021

Foundations 5 q Balance is possible between two q q dimensions of life. Start relationships with zero to establish healthy relations. Every relationship is for ME. Crux of relationship is attitude and behaviour. We cannot change behaviour of others but changing ours is possible. NASC 2018

6 Interpersonal Relationship Skills The basic skills practiced by interpersonally competent people include the following: Building rapport Communicating Asserting self Negotiating Working with group Managing Relationship 12/26/2021

Interpersonal Relations 7 What people talk to each other? How people behave with each other? Why people talk to each other the way they do? Why we like some one and are comfortable around them? Why do we have awkward moments with some people? NASC 2018

Interpersonal relationship 8 ������ Transac ���� tion Stimulus ���� Response Parent Adult Child NASC 2018

Transactional Analysis 9 Transactio n • Transaction is the interaction between individuals TA • Transactional analysis is the method for studying interactions between individuals NASC 2018

Why Transactional Analysis? 10 R AN SHI M N U H IO T A EL PS COMMUNICATIO N- life blood of all relationships TA is a system for improving communication and for understanding human behavior NASC 2018 Tr an an sac al tio ys n is a l

11 Ego states Transaction s Feelings TA Concep ts Psychologica al games l needs Life Scripts NASC 2018

TA…… 12 The three ego states are separate, permeable repositories of all our experiences and manage all our attitude and behaviour, known as Parent, Adult and Child. Parent Adult Managing Relationship Child 12/26/2021

Ego States 13 Pare nt Adult Child Critical parent (CP) Natural Child (NC) Nurturing Parent (NP) Adapted Child (AC) NASC 2018

Which combination ? 14 P A C C P A NASC P 2018

IPR for an individual 15 q q q Personal growth and development Entertainment and ejoyment Sense of security Context of understanding Interpersonal needs Establishing personal identity NASC 2018

Self reflection sharing 16 Remember something your parents/guardians often said that you still believe Remember your childhood and explain how you felt about the rain. . Share one learning from your own experience… NASC 2018

Ego states. . 17 “a consistent pattern of feeling and experience directly related to a corresponding consistent pattern of behavior. ” Reflection of deeper rooted psychological orientation. § Parent § Child § Adult NASC 2018

Understanding Ego states 18 Parent: The parent represents a massive collection of recordings in the brain of external events experienced or perceived in approximately the first five years of life(or more). “Never talk to strangers” “If you are scared , wake me up” “ People with Tattoos are bad people” NASC 2018

19 Child: The Child represents the recordings in the brain of internal events associated with external events the child perceives. “It was fun walking barefoot in the rain” “When I saw my teacher angry , I was really scared” NASC 2018

20 Adult: Allows a person to validate and evaluate “parental” and “child” data. "You have just made an autonomous, objective appraisal of the situation and are stating these thought-processes, or the problems you perceive, or the conclusions you have come to, in a nonprejudicial manner. ” NASC 2018

Building Interpersonal Relationship 21 Understanding your counterpart’s Ego state. Understanding what ego state he/she is wanting you to be in. . Responding to your benefit For All of these analysis your Adult Ego state should be Dominant!! NASC 2018

Complementary transactions 22 CP and CP NC and NC CP and AC A to A people who are not punctual do not work hard Your response? ? stimulus NASC 2018

Complementary Transactions 23 NC : Let Us go out for Coffee after this work is done. NC : Yes That would be fun. CP : So you are tired of working? CP : Do not argue with your elders. AC : Ohh ! Ok. I wont. NC: Why? CP : Yes. I always thought people who argue with elders are Bad mannered people. A: What Time is it? A : its five. CP : Do not be lazy. NC : exactly!!! I’m also tired. Lets go out now! NASC 2018

Activating effective ego state 24 No state of mind is good or bad. They will either be helpful or unhelpful in certain situations. PAUSE YOUR BEHAVIOUR FOR FRACTION OF SECOND This helps activation of mind adult ego state and will help identify effective ego state for the particular moment. NASC 2018

Learning Points 25 Pause your behavior fraction of second. Always try to make Positive Value assumption i. e. , I am Okay, You are Okay. NASC 2018

IPR for a manager/leader 26 q q Understanding self Building a positive functional multidisciplinary team Improving intra and/or inter team communication, coordination and cooperation Improved decision making and problem solving NASC 2018

Games people play for recognition 27 It Weren’t For You What If Yes But NASC 2018

Value assumptions/life positions 28 I’m ok, You’re not ok. I’m not ok, You’re also not ok. I’m ok, You’re also ok. NASC 2018

29 Thank you. NASC 2018