Venus Facilitator Training WELCOME TO THE TEAM Thank

Venus Facilitator Training

WELCOME TO THE TEAM Thank you for joining the Venus Facilitator Team. We believe this opportunity will allow you to grow in your facilitation and leadership skills, while creating a supportive business community where women in business thrive. As a Venus Facilitator you are integral to the success of our network. This workshop has been designed to give you all the information and training needed to facilitate, manage and grow your group successfully over the next six months.

MEET VENUS HQ Vanessa Davey CEO & FOUNDER Helping women create freedom through business. (Mount Maunganui HQ) Jeanette Miller FINANCIAL MANAGER Love the details (Kaimai’s) Carly Shorter OPERATIONS MANAGER Born to be on stage and to inspire people to be real. (Mount Maunganui HQ) Taryn Joseph BUSINESS SUPPORT MANAGER How can I help? (Mount Maunganui HQ) Nicky Remkes NZ BUSINESSWOMEN CONFERENCE & AWARDS MANAGER Creating memorable experiences. (Auckland) Jen Tyson BUSINESS TEAM & SASSY PROGRAMME MANAGER Encourage and equipping women (Hutt Valley)

VENUS REGIONAL MANAGER MY ROLE Our Regional Managers (VRM’s) are responsible for business development in their regions along with providing support and training to our facilitator team and our members. This is a paid contract renewed annually and includes being responsible for: v Membership growth v Facilitator Team Management v Member and guest enquiries and support MY OWN BUSINESS I also run my own business/have my own work which includes….

INTRODUCTIONS Your name Your business name Your Venus Networking Group

VENUS VISION, MISSION & PURPOSE

VENUS VALUES

VENUS OFFERINGS

SECTION ONE VENUS FACILITATOR

YOUR RESPONSIBILITIES

VENUS COMMUNICATION Facilitator - meeting reminder - Facebook post Assistant Facilitator - meeting follow up

YOUR COMMUNICATION

SECTION ONE WHAT IS YOUR KEY TAKEAWAY?

SECTION TWO VENUS MEMBERSHIP

INCLUDED IN MEMBERSHIP

When you are talking to women about Venus, share what YOU get from being a member.

INVITING GUESTS TO VENUS WHO TO INVITE Women serious about growing their networks – employees, business owners and sole traders HOW TO INVITE All guests must be registered online at venusnetwork. co. nz/vc/guest Guests are allowed to visit a group ONCE before deciding to join Venus.

MEMBERSHIP PROCESS – PAGE 11

VENUS PROFESSION LIST • This is a great place to look if you want to find new guests for your group – ask your members who they use on here. • These are category areas not specific job titles. • The most up-to-date list is on the Venus resources page. • Anyone wanting to add a profession must email VRM as • The list gets updated every six months.

MEMBERSHIP TERMS AND CONDITIONS absence f o e v a e L s AND hold nce a d n Atte Representing one profession AND changing profe ssions Use of V enus name or brand • The list gets updated every six months. • The most up-to-date list is on the Venus resources page.

SECTION TWO WHAT IS YOUR KEY TAKEAWAY?

SECTION THREE VENUS MEETINGS

MEETING OVERVIEW FORM All members and guests who will attend each meeting and the current meeting topic. Before each meeting print out this form and take it with you. nts Comme age sp Print thi endees t t a k r a M & RAVE’s s Referral ests u Action g CLICK Process

PREPARE FOR YOUR MEETINGS

RUNNING YOUR MEETINGS - AGENDA Introduce each section before you start the section Follow the times Ø ASST to choose two professions to ask the group to be on the look out for Ø Please give suggested guests to your VRM Ø INTRO TO VENUS – make sure you give members notice before meeting Ø VENUS NEWS & EVENTS – from regional monthly newsletter

RUNNING YOUR MEETINGS - AGENDA EDUCATION SPOT How is it currently being run? HQ puts out a topic for this each fortnight – it’s your choice to use this information or the experts in your group ONLY 2 MINUTES ONE MINUTE PROMO Meeting topic always optional – members can share anything about their business during this one minute. MUST BE TIMED! (to fit agenda into an hour + great learning for your elevator pitch)

RUNNING YOUR MEETINGS - RAVE • Explain what a RAVE is – EACH TIME! (one-on-one intentional business meeting with a member of your group) • Must set RAVE’s in the meeting at this point. • Ask members to share the name of the person they RAVE’d with and have referred (not going into explanation of conversation) • If someone hasn’t referred or RAVE’d – make a note on Meeting overview form + remind group at end of this section that you get back what you put in and if you want referrals – you must give them.

RUNNING YOUR MEETINGS – 6 MINS Must be scheduled prior to meeting Members can use it to brainstorm something on their business. NO SHOW? If someone doesn’t show or steps out last minute – use it as brainstorming session from the meeting topic or education topic BUSINSESS WIN Highlighting successes to end the meeting on a positive and what we focus on we get more of. BE CAREFUL – this can take you over time – keep to ‘ONE WIN’.

MEETING SCHEDULE Helps you to be organised for each meeting

3 Keys to running a successful, professional and valuable meeting

ART OF FACILITATION An Open Environment Groups work best when individuals are made to feel comfortable expressing their ideas and opinions. Encourage all participants to listen to what others are saying. Involve all Participants In any group, some individuals will be less inclined to speak up. Watch out for signs that people are not involved. Engage people by asking them questions. Pay Attention Be attentive to what is happening at all times. Do not get side-tracked into long discussions with individuals. Lead by Example Encourage cooperative behaviour by behaving in a way that is at all times honest, open, respectful and non-judgmental.

ART OF INTERRUPTING You may feel it is disrespectful to interrupt someone when they are talking. However when the overall purpose of a meeting is to stay on time and on topic interrupting a woman while they are talking is respecting the greater purpose of a Venus meeting. As the facilitator it is your responsibility to honour the greater purpose of a meeting and you will need to learn the art of interrupting to be successful in your role. • Set a clear expectation at the start of the meeting • Explain your job is to stay on time • Use a members name to move them on • Don’t wait for them to have a natural pause – they may never

WHEN MEMBERS ARRIVE LATE The most effective practise is to ignore a late comer and focus on the member talking. If the late comer interrupts the meeting to offer an excuse or explanation, end the conversation and say you’ll talk about it after the meeting. Make sure to check in with the late arrival after the meeting and ask them to recommit to being on time. If you have a member who is often late please let your Regional Manager know and she will address it further with the member. Please do not tell members or guests off.

MEMBER SUCCESS WORKSHOP • • • Get more out of your Venus membership Learn how to refer like a pro Discover how to do a good six minute presentation Meet women from the wider Venus network Supercharge your networking Its free and will ensure you maximise your networking investment.

SECTION THREE WHAT IS YOUR KEY TAKEAWAY?

SECTION FOUR VENUS MEMBERSHIP SYSTEM

MEMBERSHIP SYSTEM – Page 46 The Venus Network is managed through the Venus Membership System. This system is an online database that is located in the back of our website. As a facilitator you now have access to more information: member emails membership information meeting details resources You can access it at venusnetwork. co. nz and click link Member Login

MEMBERSHIP SYSTEM RESOURCES MEMBERS FACILITATORS 1 Minute Promo Hints & Tips Team Responsibilities Marketing Your Business Group Email Template Six Minutes of Fame Tip Sheet The ABC of Networking The Venus RAVE form Venus Network Profession List Ways you can refer your members Meeting Agenda Meeting Box contents checklist Membership process Name Tags Template

HOW-TO GUIDE LOG IN REGISTER A GUEST VIEW YOUR GROUP & MEMBERS INFORMATION CHANGE A MEMBERS PASSWORD OR CONTACT INFO VIEW A MEETING OVERVIEW PRINT A MEETING OVERVIEW FORM PROCESS A MEETING SEND AN EMAIL TO YOUR MEMBERS

REFERRING IN VENUS WHAT IS A REFERRAL? HOW TO REFER BUSINESS IN VENUS?

VENUS RAVE WHAT A Venus RAVE (Referral Alliance Value Encounter) is a one-on-one business meeting lasting normally 45 -60 minutes. WHY To build strong relationships with your members. Give you the opportunity to learn more about your members business and for her to learn more about yours. HOW We have created a guide to effective RAVE’s in our online resources area and a RAVE form to guide you.

VENUS RAVE FORM

SECTION FOUR VENUS MEMBERSHIP SYSTEM WHAT IS YOUR KEY TAKEAWAY?

KEY TAKEAWAY What is your key takeaway from this training workshop? GROUP FOCUS What will your group focus be for the next six months?