OCS 2007 OC 2007 LM 2007 CWA 2007

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規劃運用 OCS 2007 (OC 2007, LM 2007, CWA 2007) David Feng 馮立偉 精誠資訊 技術服務處

規劃運用 OCS 2007 (OC 2007, LM 2007, CWA 2007) David Feng 馮立偉 精誠資訊 技術服務處 處長

議程大綱 • Office Communicator 2007 功能及架構 • Live Meeting 2007 功能及架構 • Communicator Web

議程大綱 • Office Communicator 2007 功能及架構 • Live Meeting 2007 功能及架構 • Communicator Web Access 2007功能及架構 • Q&A

Microsoft Voice Portfolio • Remote • Workers • Perimeter • Network • (DMZ) •

Microsoft Voice Portfolio • Remote • Workers • Perimeter • Network • (DMZ) • Management • Information Worker (UC endpoints) • Communicator 2007 Devices • Access • Edge Server • Communications Server 2007 • Front-End Server(s) • Inbound • Routing • Back-End Server • Archiving • and Call Data Records (CDR) • Outbound • Routing • Federated • Businesses • A / V / Web • Conferencing • Edge Server • Registrar, Proxy, and • Presence Server • Voice Mail • Routing • Existing • PBX Network • Mediation • Server • Conferencing • Server • SIP/PSTN • Gateway • SIP • Audio, Video • and Data • PSTN and • Mobile Phones • Microsoft® Operations Manager / Microsoft® Management Console (MMC) • Microsoft® SQL Server™ Database • Microsoft® Speech • Server • Microsoft® Exchange • Server 2007 • IVR • Unified • Messaging • Active • Directory

Communicator 2007

Communicator 2007

Communicator Clients Client Platform End-User Integration Environment Requirement s Windows Platform – Rich Client

Communicator Clients Client Platform End-User Integration Environment Requirement s Windows Platform – Rich Client on Windows OCS 2007 Platform, allows integrated experience with the Microsoft Office System Java-script based UI Client on non-Windows Platforms (consistent across IE, Fire. Fox and Safari) OCS 2007 CWA Server Role Windows Mobile Application running on Windows Mobile 5. 0 and above OCS 2007 Windows Mobile 5. 0 and above

企業級 IM – 改善使用經驗 • • • Office Communicator enhanced For more screen real-estate

企業級 IM – 改善使用經驗 • • • Office Communicator enhanced For more screen real-estate Enhanced Group IM Rich Presence Rich Call Control

Office Communicator 2007

Office Communicator 2007

狀態存取層級: Publications Offline Presence Block Public Workplace Email Address Title Personal X X X

狀態存取層級: Publications Offline Presence Block Public Workplace Email Address Title Personal X X X X Presence Display Name Team members X X X X X X X x x X X X Work Phone Mobile Phone Home Phone Other Phone Company Office Work Address Sharepoint Site Meeting Location Meeting Subject Free Busy Working hours X X Endpoint Location Notes (OOF note) Notes (Personal) Last Active X X X X

Presence And OCS • Pre senc e Pu blish u P e nc •

Presence And OCS • Pre senc e Pu blish u P e nc • Prese lish b Pu e c en s e • Pr otify N e c n • Presence Notify • Pr ese nce Not ify

Presence System Overview • Systray • My Status • Area • Toast • User

Presence System Overview • Systray • My Status • Area • Toast • User State • Sign-As • 3 PCC • Presently • Phone • Vo. IP/Video State • Available • Busy • DND • Away • Offline • Custom States • In a Call • In a Conference • OC • Co. Mo • CWA • Machine State • Active • Idle • Away • Capabilities • Tanjay • Working Hours Exchang e • Free/Busy Meeting Details • OOF Note Calendar State • Busy (appointment) • In a Meeting • Out of Office (OOF) • Server AGGREGATION SRCIPT • States • Client • Containers Personal • Team • Workplace • Public • Watchers

狀態呈現 這些圖案代表甚麼意思 ? Icon Presence State Meaning Available Willing and able to communicate Inactive

狀態呈現 這些圖案代表甚麼意思 ? Icon Presence State Meaning Available Willing and able to communicate Inactive Willing but may not be able to communicate Away Busy In a Call In a Conference In a Meeting Able but may not be willing to communicate Inactive Busy (Idle Busy) Able but may not be willing to communicate Online DND Able but not willing to communicate Away, Be Right Back Willing but not able to communicate Offline Not connected to the network Block Not allowed to communicate Unknown Error state, no presence is available for this user • Available Busy Do Not Disturb • Willing

Office Communications Server 2007 創新 Office Communicator Mobile 經驗 Office Communicator for Windows Mobile

Office Communications Server 2007 創新 Office Communicator Mobile 經驗 Office Communicator for Windows Mobile 豐富狀態顯示 安全的即時通訊 存取企業通訊錄 整合語音能力 當連線到手機網路時使用手機撥號

Communicator Mobile In Action • Same look and feel and contact list as desktop

Communicator Mobile In Action • Same look and feel and contact list as desktop client • Mobile device optimized features (current conversations shown as example) • Conversation window • Search integrated into organization’s corporate directory • Access multiple forms of communication with a contact, including via the mobile phone from the same interface

Office Communications Server 2007 創新 Office Communicator 各式裝置經驗 延伸 Communicator 經驗 個人電腦, 網頁及行動裝置 專門的

Office Communications Server 2007 創新 Office Communicator 各式裝置經驗 延伸 Communicator 經驗 個人電腦, 網頁及行動裝置 專門的 communications 裝置 創新 IP phones 的軟體 崁入式軟體設計 合作夥伴設計量產裝置

各式情境 Scenario Remote Federated User Anonymous PIC 1: 1 presence/ IM √ √ √

各式情境 Scenario Remote Federated User Anonymous PIC 1: 1 presence/ IM √ √ √ IM conferencing √ √ MSN, Yahoo! Data conferencing √ √ √ A/V P 2 P voice/video calling √ √ User search √

部署 Office Communicator • MSI based setup – /q for silent install – /l*v

部署 Office Communicator • MSI based setup – /q for silent install – /l*v for creating logs • Per machine installations only • Deployment – Intellimirror, WSH, GPO, SMS. • Uninstall/ Reinstall recommended for Beta 3

除錯資訊 • Enabling tracing – Registry keys • HKCUSWMicrosoftTracingcommunicator • HKCUSWMicrosoftTracinguccp – Options dialog

除錯資訊 • Enabling tracing – Registry keys • HKCUSWMicrosoftTracingcommunicator • HKCUSWMicrosoftTracinguccp – Options dialog • List of logs – Log location: %userprofile%tracing • • • Communicator. log Communicator. etl Communicator-uccp. log

Communicator Automatic Configuration

Communicator Automatic Configuration

Communicator Message Flow

Communicator Message Flow

What About My Network? Evidence of the Superior Vo. IP Quality of Experience •

What About My Network? Evidence of the Superior Vo. IP Quality of Experience • Mean Opinion Score (MOS) • 5. 0 • 4. 0 • 3. 0 • 2. 0 • Perfect quality network • Typical enterprise network • Overloaded enterprise network • Multiple location connectivity • Internet conditions • IP Telephony • (G. 729) • IP Telephony • (G. 711) • RTAudio • (wideband) • (narrowband) • Source: benchmarking study performed by Psytechnics Ltd in December 2006

demonstration Office Communicator 2007

demonstration Office Communicator 2007

Live Meeting 2007

Live Meeting 2007

Web Conferencing Experience

Web Conferencing Experience

LM Client Communication OCS and LM Service • Office Communication Server • Live Meeting

LM Client Communication OCS and LM Service • Office Communication Server • Live Meeting Service • “OCS” • AVMCU • Data. MCU • RAPID • AVMCU • Data Pod • LM Client

Rich Media In Live. Meeting Client Voice and Video In Meeting

Rich Media In Live. Meeting Client Voice and Video In Meeting

demonstration Live Meeting 2007

demonstration Live Meeting 2007

Communicator Web Access

Communicator Web Access

Product Overview 什麼是 Communicator Web Access? • Communicator Web Access (CWA) 是一個不 需要下載, 跨平台,

Product Overview 什麼是 Communicator Web Access? • Communicator Web Access (CWA) 是一個不 需要下載, 跨平台, Web-based (AJAX), 即時通 訊 (IM) 及 狀態顯示用戶端程式 • “CWA is to Microsoft® Office Communicator what Outlook Web Access is to Microsoft® Office Outlook®”

Product Overview CWA vs. Communicator 功能比較 Feature CWA Office Communicator Zero-download X Web-based X

Product Overview CWA vs. Communicator 功能比較 Feature CWA Office Communicator Zero-download X Web-based X Cross-platform X Web AJAX API X Rich presence X X IM Conferencing X X Federation X X Public Internet Cloud (PIC) X X Call forwarding rules X X Notification alerts X X Audio call deflection X X Web UI Controls X X Audio/Video conferencing X VOIP Soft-phone X Windows-based API X

Product Overview CWA 使用者介面 • Consistent user experience across both the rich and the

Product Overview CWA 使用者介面 • Consistent user experience across both the rich and the Web client • (Web client) • (rich client)

Product Overview AJAX API and SDK • For completely custom solutions without having to

Product Overview AJAX API and SDK • For completely custom solutions without having to write any Session Initiation Protocol (SIP). • HTTP and XML – A standardization of communication • Does not have to be limited to Web applications – – – Java Perl, PHP Symbian OS • Does not have to be limited to client applications – Servers to display presence <logon> <initiate. Session> <initiate. Im. Session> <send. Message> <send. Info> for control messages

Product Overview Web UI controls Four Easy Steps: 1. Reference UI Controls <include src=…

Product Overview Web UI controls Four Easy Steps: 1. Reference UI Controls <include src=… /> 2. Authenticate with CWA Logon. Ctrl. Logon. FORM(user, pass); 3. Create the control var my. Ctrl = new Presence. Ctrl() 4. Initialize the control my. Ctrl. Initialize(user [email protected] com, auth. Ticket, the. Cell);

Topology Simple deployment, external access • Public CA • Perimeter Network • Corporate CA

Topology Simple deployment, external access • Public CA • Perimeter Network • Corporate CA • AD • L B • External Users • HTTP Reverse Proxy • Communicator • Web Access Server • OCS 2007 Pool • Internal Users

Topology High availability, high scalability • Public CA • Perimeter Network • External Users

Topology High availability, high scalability • Public CA • Perimeter Network • External Users • HTTP Reverse Proxy • Corporate CA • L o a d B a l a n c e r • Internal Users • AD • L B • OCS 2007 Pool

Topology Sites and co-location • OCS 2007 Clients • External CWA Users • External

Topology Sites and co-location • OCS 2007 Clients • External CWA Users • External Proxy • Internal Proxy • Internal CWA Users • OCS – Web Components : 443 • CWA – External : 444 • CWA – Internal : 445 • Resolution can be accomplished via Proxy or Host Header Modification (requires Wildcard Certificates)

Topology Certificates • Public CA • Corporate CA • Perimeter Network • L B

Topology Certificates • Public CA • Corporate CA • Perimeter Network • L B • External Users • HTTP Reverse Proxy • Communicator • Web Access Server • OCS 2007 Pool • Internal Users • XXXXTALKABOUT Ports between CWA/OCS****

驗證 兩種現成 solutions • Forms-based authentication – Internal and external – All clients can

驗證 兩種現成 solutions • Forms-based authentication – Internal and external – All clients can use • Integrated Windows® authentication – Internal deployment only – Windows® Internet Explorer®

驗證 客製化驗證 • Enables Two-Factor Authentication (2 FA) – Extend it to N-Factor Auth

驗證 客製化驗證 • Enables Two-Factor Authentication (2 FA) – Extend it to N-Factor Auth • Enables Single Sign-On (SSO) • Works will all major implementations – SSO: Microsoft® Internet Security and Acceleration (ISA) Server 2006, Oracle COREid, CA Netegrity – 2 FA: Microsoft ISA 2006, RSA Secur. ID

Microsoft Unified Communications 廣泛合作夥伴解決方案

Microsoft Unified Communications 廣泛合作夥伴解決方案

Q & A / Discussion

Q & A / Discussion