My Lone Workers A Lone Worker system 2

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My. Lone. Workers A Lone Worker system

My. Lone. Workers A Lone Worker system

2 Terracom at a glance

2 Terracom at a glance

3 • Founded in 1999 in the city of Ioannina, Greece • Oriented in

3 • Founded in 1999 in the city of Ioannina, Greece • Oriented in providing ICT solutions in both companies and organizations in the private and public sector • Provides consulting services based on the needs and particularities of each company • Leader in Guard Tour Solutions for modern businesses and enterprises in security industry • Constantly developing cutting-edge guard tour products and working on innovative major system updates www. myloneworkers. com © 2020 Terracom SA. All Rights Reserved.

Our company A security services oriented team Powerful guard tour solutions for Lone Workers

Our company A security services oriented team Powerful guard tour solutions for Lone Workers and Security Companies QR-Patrol and My. Lone. Workers Systems have been developed by Terracom Informatics LTD to bring a solution in real time guard tour and patrol monitoring systems, assuring the safety of Security Guards, Lone Workers and Industrial Workers. Our 20 -year experience in security systems software development is a vital advantage in implementing a system which is in total accordance with traditional Alarm Monitoring Centers, while also incorporating smartphone technology and innovation. www. myloneworkers. com © 2020 Terracom SA. All Rights Reserved. 44

Lone Worker Systems 5 What is a Lone Worker systems help companies and clients

Lone Worker Systems 5 What is a Lone Worker systems help companies and clients monitor their staff in several situations, such as Workers who work without supervision. The system certifies that the Worker has scanned specific checkpoint in the predefined time fulfilling tasks and has sent incident reports describing in a meaningful way the situation they came up with. A Lone Worker system enables the Lone. Worker systems are seperated in two monitoring of employees via software categories: Traditional systems and online integration. systems. In a traditional system, a Worker reads the The online systems enable the checkpoint via specific equipment which is interconnection with a Monitoring Center. placed on locations of interest. At the end The data are sent via GPRS/3 G/4 G/ Wi-Fi of his/ her tasks, the data are transferred to in real –time and are transmitted a pc for further processing. immediately through cloud infrastructure. www. myloneworkers. com © 2020 Terracom SA. All Rights Reserved.

Lone Worker Systems Cloud vs Traditional Systems VS Cloud Lone Worker systems Traditional systems

Lone Worker Systems Cloud vs Traditional Systems VS Cloud Lone Worker systems Traditional systems Access in information with minimum infrastructure cost Infrastructure cost – Server maintenance Improved flexibility – Management and monitoring from everywhere Limited in-house management – monitoring ability No need of time-consuming hand-written reports Limited control on Workers reliability Automatic software updates No system updates or improvements No need for disaster recovery plan Need for constant files backup www. myloneworkers. com © 2020 Terracom SA. All Rights Reserved. 6

About My. Lone. Workers Your Workers always online

About My. Lone. Workers Your Workers always online

Our Goals We plan to expand our activities in the global market Increase product

Our Goals We plan to expand our activities in the global market Increase product efficiency Eliminate time-consuming tasks of Lone Worker companies – Improve productivity Expand into new markets - territories Find new partners - distributors Improve customer services and support – Ongoing development

What is My. Lone. Workers? 9 The smartest real-time and online Lone Worker management

What is My. Lone. Workers? 9 The smartest real-time and online Lone Worker management system My. Lone. Workers is a real-time online Lone Worker management system based on NFC, Beacon and QR-code tags use. The staff scans tags placed on locations of interest and the Monitoring Center gets informed in real-time about incidents and events. Each Worker conducting a task is armed with a unique technology. He can now manage all of his work via his smartphone and complete activities in total control of occurring incidents. It consists of two major subsystems: 1. My. Lone. Workers mobile app which loads in the mobile devices (smartphones compatible with i. OS or Android versions). The software is installed on the device and is then updated automatically via Google Play and i. Tunes. 2. A cloud based web application which is available on the Internet. www. myloneworkers. com © 2020 Terracom SA. All Rights Reserved.

3 play technology The only Lone Worker Tour System supporting QR-Codes, NFC tags &

3 play technology The only Lone Worker Tour System supporting QR-Codes, NFC tags & Beacons as checkpoints! QR-Code NFC tag Beacon Place QR-code on assets and scan with your smartphone. Just pass the smartphone over the NFC tag to scan it. Beacons enable remote verification of checkpoints. www. myloneworkers. com © 2020 Terracom SA. All Rights Reserved. 10

Assign Checkpoints 12 Remote real-time monitoring of each location Warehouse Industrial building Shopping center

Assign Checkpoints 12 Remote real-time monitoring of each location Warehouse Industrial building Shopping center Checkpoint 1 Checkpoint 2 Checkpoint 3 Checkpoint 4 www. myloneworkers. com © 2020 Terracom SA. All Rights Reserved.

Multiple Devices Use No device limit – Use anywhere and everywhere Android application i.

Multiple Devices Use No device limit – Use anywhere and everywhere Android application i. OS application Web application Download My. Lone. Workers for Android: Download My. Lone. Workers for i. Phone / My. Lone. Workers in the Web: My. Lone. Workers in Android market i. Pad https: //app. myloneworkers. com/ My. Lone. Workers in Appstore www. myloneworkers. com © 2020 Terracom SA. All Rights Reserved. 13

Types of Lone Workers 14 https: //app. myloneworkers. com Work on a building Work

Types of Lone Workers 14 https: //app. myloneworkers. com Work on a building Work on a landscape www. myloneworkers. com © 2020 Terracom SA. All Rights Reserved. Work on an office

Examples of Lone Workers Health Visitors Transport Workers Firemen Technicians Office Workers Laboratory Workers

Examples of Lone Workers Health Visitors Transport Workers Firemen Technicians Office Workers Laboratory Workers www. myloneworkers. com © 2020 Terracom SA. All Rights Reserved. Maintenance Workers Forestry Workers 15

Ideal for Cleaning Workers

Ideal for Cleaning Workers

A smart solution for maintenance Workers

A smart solution for maintenance Workers

Mobile Application A real-time Lone Worker monitoring system

Mobile Application A real-time Lone Worker monitoring system

www. myloneworkers. com © 2017 Terracom Informatics Ltd. All Rights Reserved.

www. myloneworkers. com © 2017 Terracom Informatics Ltd. All Rights Reserved.

What you can do with My. Lone. Workers Scan checkpoints Multimedia (Voice, Images) www.

What you can do with My. Lone. Workers Scan checkpoints Multimedia (Voice, Images) www. myloneworkers. com © 2020 Terracom SA. All Rights Reserved. Incidents Test SOS alerts

Man Down Alert 21 Immediate alert in case of a collapse Slip Accident Fall

Man Down Alert 21 Immediate alert in case of a collapse Slip Accident Fall from height Automatic Realtime alert to the web app!

SOS button Immediate alert in case of a danger www. myloneworkers. com © 2020

SOS button Immediate alert in case of a danger www. myloneworkers. com © 2020 Terracom SA. All Rights Reserved. 22

Core features 23 Take advantage of multiple features incorporation NFC tags / QR-codes Communication

Core features 23 Take advantage of multiple features incorporation NFC tags / QR-codes Communication Time keeping Scan NFC/QR-codes to send data automatically Send real-time text messages to Lone Workers Track tour (task) overall time GPS location SOS alerts Multimedia Clients reports Real time position monitoring (Wi-Fi, GPS, GSM) Send immediate SOS alerts Send text, voice, image messages Inform clients immediately for any incident www. myloneworkers. com © 2020 Terracom SA. All Rights Reserved. Schedule Create schedules by assigning specific checkpoints

Web application Manage your Lone Workers on the web

Web application Manage your Lone Workers on the web

Remote Lone Worker Monitoring Lone Workers Management Real-time Incidents Two-way Communication Detailed Reporting

Remote Lone Worker Monitoring Lone Workers Management Real-time Incidents Two-way Communication Detailed Reporting

Manage process E-mail alerts Checkpoints SOS alarms Monitor activities

Manage process E-mail alerts Checkpoints SOS alarms Monitor activities

New Incidents!!!

New Incidents!!!

User friendly Multilingual interface History Cloudlog infrastructure www. myloneworkers. com © 2020 Terracom SA.

User friendly Multilingual interface History Cloudlog infrastructure www. myloneworkers. com © 2020 Terracom SA. All Rights Reserved. Real-time Schedules management report

Organize your work 29 Assign checkpoints to each location Checkpoint 1 Site 1 Checkpoint

Organize your work 29 Assign checkpoints to each location Checkpoint 1 Site 1 Checkpoint 2 Checkpoint 3 Site 2 Site 3 Lone Worker’s Company 1 Lone Worker 2 Checkpoint 3 Site 1 Checkpoint 1 Site 2 Site 4 © 2020 Terracom SA. All Rights Reserved. Checkpoint 2 Site 4 Site 3 www. myloneworkers. com Checkpoint 1 Checkpoint 2 Checkpoint 3 Checkpoint 4 Checkpoint 1 Checkpoint 2

Protect your Lone Workers Geolocation Two way communication Remote management www. myloneworkers. com ©

Protect your Lone Workers Geolocation Two way communication Remote management www. myloneworkers. com © 2020 Terracom SA. All Rights Reserved. 30

My. Lone. Workers Reports Multiple report capabilities using advanced filtering Get results Schedules Reports

My. Lone. Workers Reports Multiple report capabilities using advanced filtering Get results Schedules Reports Tour events Reports Incidents Reports Total time Report www. myloneworkers. com © 2020 Terracom SA. All Rights Reserved. 31 31

Never leave your Workers Alone

Never leave your Workers Alone

My. Lone. Workers PRO! Provide additional solutions to sky-rocket My. Lone. Workers benefits! My.

My. Lone. Workers PRO! Provide additional solutions to sky-rocket My. Lone. Workers benefits! My. Lone. Workers PRO, the evolution of My. Lone. Workers, provides extra applications and features to benefit from! My. Lone. Workers M. A. R. S. is a mobile application for the monitoring center/managers, which allows them to have access to the system and monitor Workers even when being out off the office/ on the road. Like the cloud-based application, it can also be used by the end clients! QR-PTT, i. e. "Push To Talk" over IP, is an Android/i. OS based system oriented to help Workers communicate instantly (orally or via text messages), offering companies an innovative system to manage efficiently their work process by improving communication and interaction between Workers! www. myloneworkers. com © 2020 Terracom SA. All Rights Reserved. 35

My. Lone. Workers PRO! Provide additional solutions to sky-rocket My. Lone. Workers benefits! My.

My. Lone. Workers PRO! Provide additional solutions to sky-rocket My. Lone. Workers benefits! My. Lone. Workers PRO, the evolution of My. Lone. Workers, provides extra applications and features to benefit from! Using Man Down functionality, the Monitoring Center can be alerted of any urgent situation, even if the Workers don't have the chance, capability and/or the time to send a “SOS“ event! A clip device attached to the Worker can detect dangerous situations and automatically send SOS alerts! API can be used to connect My. Lone. Workers to 3 rd party systems! The possibilities are limitless: from connecting My. Lone. Workers to Alarm call centers/ CMS, to adding more value to your personal applications or even creating new ones (e. g. customized reports)! www. myloneworkers. com © 2020 Terracom SA. All Rights Reserved. 36

My. Lone. Workers PRO! Provide additional solutions to sky-rocket My. Lone. Workers benefits! Enhance

My. Lone. Workers PRO! Provide additional solutions to sky-rocket My. Lone. Workers benefits! Enhance your Workers' security level by using an external BLE SOS button. In case your Workers cannot use their smartphone, they can now send a real-time SOS alert just by pressing the Panic button that they will carry along. Forms are a new way for Managers to send instructions, ask questions to Workers or even let them fill in any comments or information they wish to. Using a friendly interface in the My. Lone. Workers web application, you can now assign a form to one or more checkpoints: every time the checkpoint is scanned, the form will appear in order to be filled by the Worker. www. myloneworkers. com © 2020 Terracom SA. All Rights Reserved. 37

My. Lone. Workers - some key-point features An example selection of key features Fully

My. Lone. Workers - some key-point features An example selection of key features Fully Flexible Scheduling Support of fully customizable scheduling (users can create draft schedules, make changes, activate them, delete/cancel them (history is maintained), multiple Workers can be assigned to a schedule, daily/weekly/monthly/list view is available etc. Advanced Reporting Advanced reporting capabilities available, subject to further upgrade Multiple Access Levels Ability to organize your account to branches & provide multiple users with their own credentials and respective access levels Custom maps upload Customized Translations Ability to upload your own custom maps to the system and view your Workers actions on the Events Browser on top of your personal maps layers, thus having a much more personalized view Languages or specific labelling (customized translation of My. Lone. Workers features) can be added easily www. myloneworkers. com © 2020 Terracom SA. All Rights Reserved. 38

My. Lone. Workers - some key-point features An example selection of key features Beacons

My. Lone. Workers - some key-point features An example selection of key features Beacons Define their transmit range as you wish to, use automatic scanning, use found&lost feature (define tasks areas for Workers) etc. Multiple SOS notifications Choose between within-app SOS, External BLE SOS button, or MANDOWN with clip wearable; all types trigger 3 ple notifications: web-app notification, email sending, SMSs * SOS (as long as there exists GSM coverage) can trigger SMS alerts Work offline In case there is no internet connection, Workers can continue their tasks normally and send any type of event – all data are stored locally within the phone app and will be submitted to the system with the correct information (timestamp, Worker position at the time of the event creation etc. ) once stable connectivity is found either via mobile data or Wi-Fi. www. myloneworkers. com © 2020 Terracom SA. All Rights Reserved. Indoor location Overcome physical restrictions (areas with no GPS coverage) and accurately locate Workers by placing beacons in appropriate locations 39

My. Lone. Workers - some key-point features An example selection of key features 2

My. Lone. Workers - some key-point features An example selection of key features 2 way communication Ability to send a message to your Worker(s) within the app Timeline tab: get the overview of what's done and what needs to be checked (view of all scans recently performed/ to be performed according to your schedules) Pending Actions tab: items that are pending some action (i. e. a missed scan of a checkpoint) to allow you to control them and take action Geofencing Be informed of whether a checkpoint is scanned by the Worker within its pre-defined area or not Virtual checkpoints (soon!) Tracking Get informed of a Worker’s position without them needing to scan any tags/checkpoints www. myloneworkers. com © 2020 Terracom SA. All Rights Reserved. Eliminate the use of checkpoints - define tour areas by adding coordinates & a range value and know if a Worker is within/outside the defined areas with no scanning needed 40

How to use Follow 6 simple steps Place QR-codes / NFC Scans QR-code /

How to use Follow 6 simple steps Place QR-codes / NFC Scans QR-code / NFC tag The worker is getting on / Beacons on each territoryvia the mobile application other checkpoints Assign each QR-code/NFC tag to a checkpoint An immediate alert is sent The worker starts informing about worker’s activity. a tour www. myloneworkers. com © 2020 Terracom SA. All Rights Reserved. 41

Who will engage? 42 Companies – Lone Workers - Clients COMPANIES LONE WORKERS CLIENTS

Who will engage? 42 Companies – Lone Workers - Clients COMPANIES LONE WORKERS CLIENTS Companies are able to meet their clients demands and increase their reliability level. Lone Workers are not Lone any more! They can send alerts and ask for immediate actions. Clients are informed and engaged in real time in the monitoring process by e-mail alerts. Every Worker tour is verified any promised service is met or unaccomplished. The Monitoring Center will define the actions to be taken to increase Lone Workers protection. They can be informed about incidents in real time and keep remote control on any Worker tour. www. myloneworkers. com © 2020 Terracom SA. All Rights Reserved.

My. Lone. Workers Architecture Every necessary measure has been taken in order to ensure

My. Lone. Workers Architecture Every necessary measure has been taken in order to ensure the safety of the system and our clients' data; • Data are stored to our own servers • SSL encryption is used for all communication • Data are mirrored in more than 1 servers All the necessary measures have also be taken in order to offer high availability of all services www. myloneworkers. com © 2020 Terracom SA. All Rights Reserved. 43

Clients in 82 countries 44 Expanded to several global markets AMERICA AUSTRALIA ASIA www.

Clients in 82 countries 44 Expanded to several global markets AMERICA AUSTRALIA ASIA www. myloneworkers. com © 2020 Terracom SA. All Rights Reserved. AFRICA EUROPE

Contact Us 45 45 Contact our team! Address Phone & Fax My. Lone. Workers

Contact Us 45 45 Contact our team! Address Phone & Fax My. Lone. Workers 79, Ethnikis Antistasis str. 45221, Greece Direct Line: +30 26510 94333 Fax: +30 26510 94334 info@myloneworkers. com www. myloneworkers. com © 2020 Terracom SA. All Rights Reserved.

THANK YOU My. Lone. Workers The smartest online worker tour management system For more

THANK YOU My. Lone. Workers The smartest online worker tour management system For more information visit www. myloneworkers. com