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DEPARTMENT OF HEALTH CARE SERVICES CLINICAL ASSURANCE AND ADMINISTRATIVE SUPPORT DIVISION Medi-Cal Aid Codes

DEPARTMENT OF HEALTH CARE SERVICES CLINICAL ASSURANCE AND ADMINISTRATIVE SUPPORT DIVISION Medi-Cal Aid Codes Prepared by DHCS Clinical Assurance and Administrative Support Division 11/2/2020 1

TOPICS COVERED IN THIS PRESENTATION: • Medi-Cal Overview • Medi-Cal Eligibility Overview • Aid

TOPICS COVERED IN THIS PRESENTATION: • Medi-Cal Overview • Medi-Cal Eligibility Overview • Aid Code Definition and Purpose • Who Determines an Aid Code • Coverage and Benefits • Aid Code Examples • Definition for Emergency Medical Condition 11/2/2020 2

MEDI-CAL OVERVIEW • Medicaid became law in 1965 as a jointly funded cooperative venture

MEDI-CAL OVERVIEW • Medicaid became law in 1965 as a jointly funded cooperative venture between the Federal and State governments to assist States in the provision of more adequate medical care to eligible needy persons. • Medicaid is financed equally by the State and Federal government. 11/2/2020 3

MEDI-CAL OVERVIEW (CONT. ) • Medi-Cal is California's Medicaid program. This is a public

MEDI-CAL OVERVIEW (CONT. ) • Medi-Cal is California's Medicaid program. This is a public health insurance program which provides needed health care services for low-income individuals including families with children, seniors, persons with disabilities, foster care, pregnant women, and low income people with specific diseases such as tuberculosis, breast cancer or HIV/AIDS. 11/2/2020 4

MEDI-CAL OVERVIEW (CONT. ) • You must qualify for Medicaid. Low-income is only one

MEDI-CAL OVERVIEW (CONT. ) • You must qualify for Medicaid. Low-income is only one test for Medicaid eligibility; assets and resources are also tested against established thresholds. • Medically needy persons who would be categorically eligible except for income or assets may become eligible for Medicaid solely because of excessive medical expenses. 11/2/2020 5

LEVEL OF GOVERNMENT RESPONSIBILITY Administration of the Medi-Cal program involves three levels of government:

LEVEL OF GOVERNMENT RESPONSIBILITY Administration of the Medi-Cal program involves three levels of government: • Federal • State of California • Counties within California 11/2/2020 6

FEDERAL LEVEL • While the Federal government retains overall authority for oversight of the

FEDERAL LEVEL • While the Federal government retains overall authority for oversight of the program, much of the actual operational responsibility is delegated to the State. • Federal and State guidelines and changes to the Medi-Cal program are passed to counties through the Department of Health Care Services. 11/2/2020 7

STATE LEVEL • Medicaid, or Medi-Cal in California, is the state administered program. •

STATE LEVEL • Medicaid, or Medi-Cal in California, is the state administered program. • Each state sets its own guidelines regarding eligibility and services. 11/2/2020 8

COUNTY LEVEL • The County Welfare Department in each of the 58 counties is

COUNTY LEVEL • The County Welfare Department in each of the 58 counties is responsible for the operation of the Medi-Cal program at the local level. • These county Medi-Cal offices: – Determine the applicant’s eligibility. – Provide updated recipient information to the State. – Provide Medi-Cal identification cards. 11/2/2020 9

MEDI-CAL ELIGIBILITY • When a person applies for Medi-Cal coverage: A county eligibility worker

MEDI-CAL ELIGIBILITY • When a person applies for Medi-Cal coverage: A county eligibility worker determines if he or she qualifies for Medi-Cal and assigns an Aid Code to the Medi-Cal recipient. 11/2/2020 10

MEDI-CAL ELIGIBILITY (CONT. ) • When the person is determined to be eligible for

MEDI-CAL ELIGIBILITY (CONT. ) • When the person is determined to be eligible for Medi-Cal: – The person will receive a Medi-Cal Benefits Identification Card (BIC). The BIC is a form of Medi-Cal identification but it does not prove eligibility. The provider must verify eligibility. – BIC issue dates may change depending on benefits changing so the issue date is not an indication of the start of eligibility. 11/2/2020 11

MEDI-CAL AID CODE DEFINITION AND PURPOSE Aid Codes: • Developed by the State of

MEDI-CAL AID CODE DEFINITION AND PURPOSE Aid Codes: • Developed by the State of California to facilitate the Administration of Medi-Cal. • Invisible to the Medi-Cal recipient. • Describe the level of benefit for which a recipient is eligible. – Example: Beneficiaries receiving coverage through the Medically Needy Program would have a different aid code according to whether he or she is aged, blind, part of a family with dependent children, or has a disability. 11/2/2020 12

MEDI-CAL AID CODE DEFINITION AND PURPOSE (CONT. ) Aid Codes (cont. ): • Allow

MEDI-CAL AID CODE DEFINITION AND PURPOSE (CONT. ) Aid Codes (cont. ): • Allow the provider to determine which services a recipient qualifies for and what the provider may claim under Medi-Cal regulations. • Consists of two fields, either 2 numbers or a number and a letter (examples are: 10, 18, 20 or 6 J, 7 A, C 4) 11/2/2020 13

IS THERE A MEDI-CAL AID CODE LIST? • Yes, the Medi-Cal Provider Manual includes

IS THERE A MEDI-CAL AID CODE LIST? • Yes, the Medi-Cal Provider Manual includes an Aid Codes Master Chart. (Provider Manual, Part 1, Aid Codes Master Chart). This is updated electronically when new aid codes are established. • You may access the Medi-Cal Provider Manual via Medi. Cal’s website: http: //www. medi-cal. ca. gov – Click on: “Provider Manuals”, located under “Featured” section – Click on: “Part 1 -Medi-Cal Program and Eligibility” – Scroll down to “Aid Codes Master Chart” 11/2/2020 14

AID CODES MASTER CHART AND ELIGIBILITY VERIFICATION PROCESS • The Aid Codes Master Chart

AID CODES MASTER CHART AND ELIGIBILITY VERIFICATION PROCESS • The Aid Codes Master Chart was developed for use in conjunction with the Medi-Cal Eligibility Verification System (EVS). Providers must submit an inquiry to the EVS to verify a recipient’s eligibility for services. The eligibility response returns a message indicating whether the recipient has eligibility, and for what services. • Each hospital has a process to verify eligibility. A printed eligibility response or an aid code recorded on the hospital medical record face sheet should be available for the utilization review staff. 11/2/2020 15

AID CODES MASTER CHART • Aid Codes in this chart are meant to assist

AID CODES MASTER CHART • Aid Codes in this chart are meant to assist providers in identifying the types of services for which Medi-Cal recipients are eligible. • The chart includes Aid Codes used to bill for services through the Medi-Cal claims processing systems. • Next two slides are examples found in the Master Aid Codes Chart. 11/2/2020 16

AID CODES MASTER CHART EXAMPLE OF RESTRICTED AID CODE 11/2/2020 17

AID CODES MASTER CHART EXAMPLE OF RESTRICTED AID CODE 11/2/2020 17

AID CODES MASTER CHART EXAMPLE OF FULL SCOPE AID CODE 11/2/2020 18

AID CODES MASTER CHART EXAMPLE OF FULL SCOPE AID CODE 11/2/2020 18

ARE THERE DIFFERENT AID CODES? • Yes, there are more than 170 Aid Codes.

ARE THERE DIFFERENT AID CODES? • Yes, there are more than 170 Aid Codes. • Recipients may have more than one Aid Code and may be eligible for multiple programs and services. – Whether an Aid Code is a primary, first, second, etc. , it can be used to determine what services a recipient is entitled to receive. 11/2/2020 19

DO AID CODES CHANGE? • Yes, eligibility and Aid Codes can change each month.

DO AID CODES CHANGE? • Yes, eligibility and Aid Codes can change each month. • It is the responsibility of the provider to verify the recipient’s eligibility each month. 11/2/2020 20

VERIFICATION OF AN AID CODE • The provider must verify the Medi-Cal recipient’s eligibility

VERIFICATION OF AN AID CODE • The provider must verify the Medi-Cal recipient’s eligibility status on a monthly basis prior to rendering services each calendar month. Eligibility is valid for one calendar month, beginning on the first of the month. 11/2/2020 21

VERIFICATION OF AN AID CODE (CONT. ) • The provider may access this information

VERIFICATION OF AN AID CODE (CONT. ) • The provider may access this information via: – The Automated Eligibility Verification System (AEVS) which is an interactive voice response system that allows access to recipient eligibility status. AEVS accesses the most current recipient information for a specific month of eligibility. OR – A Point of Service (POS) device for an Eligibility Inquiry. 11/2/2020 22

WHERE DO I FIND THE MEDI-CAL AID CODE? The Aid Code may be found

WHERE DO I FIND THE MEDI-CAL AID CODE? The Aid Code may be found on the: • The patient’s personal demographic (face sheet) located in the medical record. • The Automated Eligibility Verification Response (AEVS) Document. • Point of Service (POS) device. Hospital providers may obtain eligibility via the POS device. The POS device connects to the AEVS system. The POS printout contains the same information as the AEVS document. The POS printout has a different format. 11/2/2020 23

THE AUTOMATED ELIGIBILITY VERIFICATION SYSTEM (AEVS) ELIGIBILITY RESPONSE The Eligibility Response Document will include

THE AUTOMATED ELIGIBILITY VERIFICATION SYSTEM (AEVS) ELIGIBILITY RESPONSE The Eligibility Response Document will include the following information. The Hospital Provider/Case Manager will verify eligibility by reviewing the following: • Patient Name • Date of Birth (DOB) • Issue Date: Date when AVES was used to verify patient’s eligibility 11/2/2020 24

AEVS ELIGIBILITY RESPONSE (CONT. ) • Service Date: Month/year the patient received services in

AEVS ELIGIBILITY RESPONSE (CONT. ) • Service Date: Month/year the patient received services in the hospital. • Primary Aid Code: Patient may also have a First/Second Special Aid Code. • Eligibility Message: This includes the patient’s name, county code, primary aid code to include if the pt. has Medicare A/B, Other Health Coverage such as CCS, Managed Care, Hospice Services or that benefits are retroactive. 11/2/2020 25

AEVS ELIGIBILITY RESPONSE (EXAMPLE) 11/2/2020 26

AEVS ELIGIBILITY RESPONSE (EXAMPLE) 11/2/2020 26

COVERAGE AND BENEFITS • Different Medi-Cal programs may offer different coverage/benefits. • Coverage options

COVERAGE AND BENEFITS • Different Medi-Cal programs may offer different coverage/benefits. • Coverage options are: – Full Scope Medi-Cal benefits: Covers the full range of Medi-Cal benefits: • Examples include: Aid Code 60, 20, 10, and 24 – Restricted or Limited Scope benefits: Coverage is restricted or limited to emergency or pregnancy-related services: • Examples include: 3 V and 58 ( see additional information in following slides) – Program-related benefits: Coverage is based on the program funding the coverage, such as Breast and Cervical Cancer Treatment Program (BCCTP), California Children’s Services, CCS, etc. 11/2/2020 27

FULL SCOPE AID CODE • A full scope Medi-Cal Aid Code allows the most

FULL SCOPE AID CODE • A full scope Medi-Cal Aid Code allows the most comprehensive medically necessary Medi-Cal benefits. • Full scope Medi-Cal Aid Codes include medically necessary benefits for a broad range of Medi-Cal services such as: – – – • Elective and emergency hospital stays Acute administrative days Sub acute and SNF level of care services Most outpatient services Surgeries and procedures Certain restrictions may apply to some services. Once in a lifetime procedures and frequency restrictions are always a consideration. Such as: Appendectomy 11/2/2020 28

RESTRICTED SCOPE AID CODE Remember: • Coverage is limited or restricted – There is

RESTRICTED SCOPE AID CODE Remember: • Coverage is limited or restricted – There is NO coverage for the following: • Elective admissions • Emergency transplant services • Acute Administrative Day coverage (exception: if the patient is pregnant and qualifies for OB Administrative Days) • Acute Intensive Inpatient Rehabilitation 11/2/2020 29

COVERAGE AND BENEFITS (CONT. ) Restricted Aid Codes: • Pregnancy Only Coverage – Example:

COVERAGE AND BENEFITS (CONT. ) Restricted Aid Codes: • Pregnancy Only Coverage – Example: Aid Code 44. Limited to pregnancy services for women. Provides eligible pregnant women of any age with family planning, pregnancy-related and postpartum services if the family income is at or below 200% of the federal poverty level. Aid Codes Master Chart, Medi-Cal Provider Manual 11/2/2020 30

COVERAGE AND BENEFITS RESTRICTED FOR EMERGENCY AND PREGNANCY ONLY • Emergency coverage: Care and

COVERAGE AND BENEFITS RESTRICTED FOR EMERGENCY AND PREGNANCY ONLY • Emergency coverage: Care and services that are necessary for the treatment of the emergency medical condition and medical care directly related to the emergency, as defined by federal law are covered. Medi-Cal Manual of Criteria, Ch. 4 11/2/2020 31

COVERAGE AND BENEFITS RESTRICTED FOR EMERGENCY AND PREGNANCY ONLY (CONT. ) Pregnancy coverage: (example

COVERAGE AND BENEFITS RESTRICTED FOR EMERGENCY AND PREGNANCY ONLY (CONT. ) Pregnancy coverage: (example Aid Codes: 5 F, 3 V, and 58) • These services include: – emergency labor and delivery (and) – pregnancy-related services • Pregnancy-related services are required to assure the health of the pregnant woman and the fetus. These services include prenatal care, services for complications of pregnancy, labor, delivery, postpartum care and family planning services. Pregnancy related services may be provided prenatally from the day that pregnancy is medically established and postnatal to the end of the month in which the 60 th day following delivery occurs. 11/2/2020 32

EMERGENCY MEDICAL CONDITION What is an Emergency Medical Condition? “Emergency Medical Condition” is a

EMERGENCY MEDICAL CONDITION What is an Emergency Medical Condition? “Emergency Medical Condition” is a medical condition(including emergency labor and delivery) manifesting itself by acute symptoms of sufficient severity, including severe pain, which in the absence of immediate medical attention could reasonably be expected to result in any of the following: • Placing the patient’s health in serious jeopardy • Serious impairment to bodily functions • Serious dysfunction to any bodily organ or part Medi-Cal Manual of Criteria , Ch. 4 11/2/2020 33

EMERGENCY MEDICAL CONDITION (CONT. ) Can a patient with an emergency medical condition and

EMERGENCY MEDICAL CONDITION (CONT. ) Can a patient with an emergency medical condition and a Restricted/Limited Aid Code be admitted to the hospital? • Yes, if the patient has an emergency medical condition that requires acute inpatient level of care. • The patient may be admitted from: – Emergency room – Clinic or physician’s office as a direct admission 11/2/2020 34

EMERGENCY MEDICAL CONDITION (CONT. ) • Can a patient with a Restricted Aid Code

EMERGENCY MEDICAL CONDITION (CONT. ) • Can a patient with a Restricted Aid Code (limited to emergency or pregnancy related services) receive outpatient services when the patient has been discharged home? Yes, in some situations: – If the treatment is related to the emergency medical condition then Medi-Cal will consider outpatient services on a case by case basis. 11/2/2020 35

CASE STUDIES FULL SCOPE AND RESTRICTED AID CODE BENEFITS The following slides include case

CASE STUDIES FULL SCOPE AND RESTRICTED AID CODE BENEFITS The following slides include case studies in the hospital setting to clarify Aid Code benefits. • Patient “A” has: – Aid Code for Full Scope Medi-Cal benefits • Patient “B” has: – Aid Code with Limited-Restricted/Emergency Scope Medi-Cal benefits 11/2/2020 36

CASE STUDIES FULL SCOPE AND RESTRICTED AID CODE BENEFITS (CONT. ) Scenario: Patient “A”

CASE STUDIES FULL SCOPE AND RESTRICTED AID CODE BENEFITS (CONT. ) Scenario: Patient “A” with full scope Medi-Cal benefits, Patient “B” with restricted/emergency only Medi-Cal benefits. Example 1: Both patients were injured in a motor vehicle accident with a compound fracture in their lower extremity. Both admitted to acute care. Pt. “A” qualifies due to full aid code. Pt. “B” qualifies due to emergency aid code. Once admitted to the hospital, both have the same entitlement to care related to the emergency condition. 11/2/2020 37

CASE STUDIES FULL SCOPE AND RESTRICTED AID CODE BENEFITS (CONT. ) Example 2: Both

CASE STUDIES FULL SCOPE AND RESTRICTED AID CODE BENEFITS (CONT. ) Example 2: Both patients have ORIF and 4 days post-op care. Discharge is planned but on day 4, both become febrile from surgical wound infection. Both are placed on IV antibiotic therapy and hospital stay is extended. • Pt. “A” improves rapidly and is discharged on day #7. • Pt. “B” responds more slowly and is not ready for discharge until day # 10. Both patients are approved for the entire hospital stay. Each has been treated within the limits of their Aid Code. 11/2/2020 38

CASE STUDIES FULL SCOPE AND RESTRICTED AID CODE BENEFITS (CONT. ) Example 3: Patient

CASE STUDIES FULL SCOPE AND RESTRICTED AID CODE BENEFITS (CONT. ) Example 3: Patient “A” and “B” on the previous slide had a routine pre-op CXR. Each was noted to have a small lung mass which was previously unknown. The physician for both patients recommends that “A” and “B” have an elective outpatient workup for the lung mass after hospital discharge. Medi-Cal criteria decision based on the Aid Codes are: • Patient “A” with the Full Scope Aid Code can have the outpatient workup covered by Medi-Cal • Patient “B” with Restricted/Emergency only Aid Code does NOT qualify for Medi-Cal coverage for this workup. 11/2/2020 39

CASE STUDIES FULL SCOPE AND RESTRICTED AID CODE BENEFITS (CONT. ) Example 4: Both

CASE STUDIES FULL SCOPE AND RESTRICTED AID CODE BENEFITS (CONT. ) Example 4: Both patients “A” and “B” have chronic osteoarthritis of the knee. Elective surgery for a total knee replacement is recommended to both patients. Medi-Cal criteria decision based on the Aid Codes are: • Patient “A” with the Full Scope Aid Code, may have the Medi. Cal approval for coverage • Patient “B” with Restricted/Emergency only Aid Code does NOT qualify for Medi-Cal coverage. This procedure is “elective”, not an emergency admission. 11/2/2020 40

CAN A PATIENT HAVE MEDICARE (PART A) WITH A MEDI-CAL AID CODE? • Yes,

CAN A PATIENT HAVE MEDICARE (PART A) WITH A MEDI-CAL AID CODE? • Yes, Medicare recipients who have low incomes and limited resources may also receive benefits from the Medi-Cal program. “Medi-Medi”, or dual-eligible are other terms that are frequently used for these recipients. 11/2/2020 41

A MEDI-CAL RECIPIENT WITH MEDICARE PART A (DUAL-ELIGIBLE OR “MEDI-MEDI”) “Wherever beneficiaries eligible for

A MEDI-CAL RECIPIENT WITH MEDICARE PART A (DUAL-ELIGIBLE OR “MEDI-MEDI”) “Wherever beneficiaries eligible for benefits under this program are also eligible for the same benefits, either full or partial, under any other State or Federal medical care program or under other contractual or legal entitlement, including but not limited to a private group or indemnification insurance program or the Federal Medicare program, the Department shall require the full utilization of benefits available through the other programs, before using Medi. Cal covered benefits. ” CCR Title 22, section 51005 (a) 11/2/2020 42

WHAT DO I NEED TO KNOW ABOUT MEDI-CAL PENDING? When the patient is admitted

WHAT DO I NEED TO KNOW ABOUT MEDI-CAL PENDING? When the patient is admitted to the hospital (via the emergency room) and requires acute level of care and a Medi-Cal application for eligibility is submitted and pending: The Case Manager should consider the following: • The patient with “pending Medi-Cal” – May not convert to Medi-Cal eligibility – May convert to Medi-Cal with a restricted Aid Code and would not qualify for: • Acute Administrative Days (exception: if the patient is pregnant and qualifies for OB Administrative Days) • Acute Inpatient Intensive Rehabilitation • Non-emergency elective admissions or procedures do not qualify unless it is related to a pregnancy 11/2/2020 43

AFTER MEDI-CAL ELIGIBILITY AND AN AID CODE ARE VERIFIED The hospital Case Manager will:

AFTER MEDI-CAL ELIGIBILITY AND AN AID CODE ARE VERIFIED The hospital Case Manager will: (1) Verify that the aid code is for full scope or limited/restricted benefits: • Restricted Aid Code/ Emergency or Pregnancy related services: Determine that the care and services are necessary for the treatment of the emergency/pregnancy-related medical condition that they were admitted for and continue with the utilization review process. • Full-Scope Aid Code: Start the utilization review process and may utilize acute administrative days when appropriate. 11/2/2020 44

AFTER MEDI-CAL ELIGIBILITY AND AN AID CODE ARE VERIFIED (CONT. ) (2) Utilize your

AFTER MEDI-CAL ELIGIBILITY AND AN AID CODE ARE VERIFIED (CONT. ) (2) Utilize your standardized UR criteria to determine medical necessity and if the services being provided for the condition require an acute level of care. 11/2/2020 45

SUMMARY OF TODAY’S PRESENTATION • Medi-Cal is California’s medical assistance Medicaid Program. • A

SUMMARY OF TODAY’S PRESENTATION • Medi-Cal is California’s medical assistance Medicaid Program. • A county eligibility worker determines Medi-Cal eligibility and assigns an Aid Code. • All Medi-Cal recipients have an assigned Aid Code/s. 11/2/2020 46

SUMMARY OF TODAY’S PRESENTATION (CONT. ) • The Medi-Cal Aid Code Benefits are the

SUMMARY OF TODAY’S PRESENTATION (CONT. ) • The Medi-Cal Aid Code Benefits are the following: – Full Scope – Restricted to Emergency Services Only – Restricted to Emergency and Pregnancy. Related Services – Program-specific • It is the responsibility of the provider to verify the recipient’s eligibility each month. 11/2/2020 47

SUMMARY OF TODAY’S PRESENTATION (CONT. ) • If the patient has a Medi-Cal application

SUMMARY OF TODAY’S PRESENTATION (CONT. ) • If the patient has a Medi-Cal application pending for eligibility and he/she does not have an Aid Code at the time of admission: The Case Manager should consider the following: • The patient with “pending Medi-Cal” – May not convert to Medi-Cal eligibility – May convert to Medi-Cal with a restricted Aid Code and would not qualify for: • Acute Administrative Days (exception: if the patient is pregnant and qualifies for OB Administrative Days) • Acute Inpatient Intensive Rehabilitation • Non-emergency elective admissions or procedures do not qualify unless it is related to a pregnancy 11/2/2020 48

SUMMARY OF TODAY’S PRESENTATION (CONT. ) If the patient has an assigned Aid Code

SUMMARY OF TODAY’S PRESENTATION (CONT. ) If the patient has an assigned Aid Code at the time of admission: • The Case Manager will determine if the Aid Code is full or restricted scope benefits before the utilization review process. 11/2/2020 49

REFERENCES USED BY DHCS • Medi-Cal Web site: – http: //www. medi-cal. ca. gov

REFERENCES USED BY DHCS • Medi-Cal Web site: – http: //www. medi-cal. ca. gov • Medi-Cal Provider Manual: – http: //files. medi-cal. ca. gov/pubsdoco/publications/mastersmtp/part 2/subacutadu_m 01 o 03 p 00 l 00. doc • Medi-Cal Master Aid Code Chart: – http: //files. medi-cal. ca. gov/pubsdoco/publications/masters. MTP/Part 1/aidcodes_z 01 c 00. doc 11/2/2020 50

REFERENCES USED BY DHCS (CONT. ) • Medi-Cal Manual of Criteria: – http: //www.

REFERENCES USED BY DHCS (CONT. ) • Medi-Cal Manual of Criteria: – http: //www. dhcs. ca. gov/formsandpubs/pub lications/Documents/Medi. Cal_PDFs/Manual_of_Criteria. pdf 11/2/2020 51

CONTACT LIST MEDI-CAL FIELD OFFICES • LOS ANGELES FIELD OFFICE – 213 -897 -0745

CONTACT LIST MEDI-CAL FIELD OFFICES • LOS ANGELES FIELD OFFICE – 213 -897 -0745 • SACRAMENTO FIELD OFFICE – 916 -464 -4430 • SAN BERNARDINO FIELD OFFICE – 909 -383 -4192 • SAN DIEGO FIELD OFFICE – 858 -495 -3603 • SAN FRANCISCO FIELD OFFICE – 800 -541 -5555 11/2/2020 52

CONTACT LIST CLINICAL ASSURANCE AND ADMINISTRATIVE SUPPORT DIVISION 916 -552 -9100 Laura Halliday, MD,

CONTACT LIST CLINICAL ASSURANCE AND ADMINISTRATIVE SUPPORT DIVISION 916 -552 -9100 Laura Halliday, MD, Medical Consultant II • Laura. Ann. Halliday@dhcs. ca. gov Patty Mc. Donald, RN, Nurse Consultant I • Patty. Mcdonald@dhcs. ca. gov Belva Anglin, RN, Health Program Specialist II • Belva. Anglin@dhcs. ca. gov 11/2/2020 53

END OF THE PRESENTATION THANK YOU! Questions? 11/2/2020 54

END OF THE PRESENTATION THANK YOU! Questions? 11/2/2020 54