Who am I Vice President of Product Technology

Who am I? Vice President of Product Technology 3 yr Microsoft Product Manager 5 yr Share. Point MVP https: //blog. Hyperfish. com @jthake Jeremy Thake VP Product Technology

Modern productivity software puts people at the center User Experience Email Calendar Data Web

Profile information is everywhere in Office 365

Over 80% of company directories are missing the core information to make Office 365 Successful

What doesn’t work? No contact info in Outlook cards No org charts in contact cards Blank Delve profiles ? Can’t send to manager for Click to dial cell phone skype calls Inconsistent profile information

Existing methods of update don’t work Email Blast Poor success rate Help Desk Extensive manual work Bulk Edit Limited Success Directory Sync Too Slow Expensive to implement

Hyperfish uses AI and Bot technology to ensure consistency and compliance across Office 365.

How it works Email Web Chat bot Hyperfish monitors AD to identify what’s missing & incorrect Mobile Users are then notified by email or chat bot Hyperfish makes it insanely easy for people to update their information

Using Hyperfish, most Organizations see a 300%+ improvement in profile completion within a few weeks.

Automated Hyperfish understands what's missing and incorrect, and then reaches out to end users to obtain the correct information. Easy for Users can quickly and easily manage their information from anywhere via mobile or internet connected device. Real Time Compliance Hyperfish continually monitors your environment to ensure consistency and compliance to standards as your organization changes

Business value Improve IT Service Delivery Increase Employee Engagement Unlock Value Reduce Risk

The CEO of a global oil company took eight hours to locate and contact an expert within the company in response to a crisis situation Now he can locate people in seconds thanks to Hyperfish.

In response to a 911 call at a manufacturing company, emergency services were sent to the wrong location because directory information was out of date. Hyperfish ensures employee location information is up-to-date.

Biotech leader has acquired 35 businesses in 5 years adding over 20, 000 employees to its global workforce Hyperfish helps integrate new teams and bring people together

Estimated Saving for 1000 Users Task IT service requests and performing AD updates. End users submitting service requests 3 Changes Per User/Year Average Time Saving 20 mins Hours Per Year 1, 000 3 Changes Per User/Year 15 mins 750 Physically finding peoples desk or office Once a month 10 mins 2, 000 Calling people while mobile or via Skype Researching meeting participants 1 call/week 1 Min 800 2 meetings/month 5 mins 2, 000 15% of users/year 15 mins 38 Every 6 Months 4 Hours 8 New user post account creation Six Monthly AD content reviews Determining and documenting organizational structure How Often Total Hours Saved Hours 6, 604

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