The Summer Food Service Program Welcome Please Sign

The Summer Food Service Program Welcome Please Sign In

Objectives • Goals of the Program • Site Definition and Eligibility • Site Information • Meal Pattern Requirements • Site Operations and Duties • Recordkeeping • Meal Service Requirements • Civil Rights

Goals • To provide nutritious meals that meet SFSP meal pattern requirements and are appetizing to needy children • To provide free meals to the children who congregate at your site location 1 in 4 children in NC is considered at risk of hunger

Site Definition: A site is defined as the approved physical location where free meals are served to needy children and consumed in a supervised setting.

Sites – Bridge Program • • CC Griffin Middle Winkler Middle Concord Middle NW Cabarrus Middle – Monday through Thursday – June 19 -22, 2017 – Breakfast and lunch

What’s on the menu?

Cold Menu: Unitized Meals • All meal components are packaged, delivered, and served as a unit – Milk and juice may be separate • Required for vended meal service and meals prepared at a central kitchen • Meals must be served as a unit

Meal Pattern: Breakfast • Must receive all components • One 8 fluid oz. serving of milk and • One ½ cup serving of a fruit and • One serving of grain/bread 8

Meal Pattern: Lunch • Must receive all components • One 8 fluid oz. serving of milk and • Two or more fruits/vegetables equaling ¾ cup and -Note: must be at least 2 different items -We will serve fruit and vegetable daily • One serving of grain or bread and • One 2 oz. serving of meat or meat alternative 9

Milk MUST be Served With… • Breakfast • Lunch Requirements: • Must be served with EVERY MEAL • Minimum of 8 fluid ounces milk 10

Calling in Daily Numbers • We will ask you to call in each days numbers by 8: 30 am. Please be sure these are accurate numbers (ALL sites catered and claim) Only request the number of meals that you need. – Need to call Program Manager Debbie Knowles • Winkler Middle School 704 -786 -2000 ext. 1226 • It is important that there is no over ordering of meals • Over ordering results in money spent without money coming in to cover the costs – Catered sites will be charged the number of meals requested • If a site is found to be habitually over ordering we will stop service to that site

Meal Delivery • SNP will deliver meals daily – Lunch & breakfast for the next day – Breakfast will be left in pass thru or milk cooler • Milk will be delivered to site from milk company or sent with meal – Combination of white and chocolate • Delivery Ticket – SNP will complete – Program staff will verify information is accurate

• To be completed by ALL sitescatered and claimed • Ensures- amount of food sent/received • Ensures quality of food • Ensures proper food temperatures

Meal Service Requirements Serve all meals during the designated meal times 15

Meal Service • Time frame requirements – Required to serve based on the information listed on the site application – If changes need to be made, prior state approval is required. Please notify SNP ASAP • To make sure counts of meals served are correct, the best way to serve the meal is - once everyone is seated, complete meals should be counted and passed out simultaneously – Distribute milk, bag and check off meal count form • Please be sure we are aware of all field trips – Prior state approval is required

Meal Service Continued • Required for breakfast and lunch at ALL sites (catered and claimed) • You will be provided with meal count forms and will be required to fill them out accurately each day. • When you fill out the form double check to see if you have put the correct date. • You will fill out a separate form for each day. Breakfast and lunch will be on separate sheets. • Do not place and “X” in the box without the child being directly in front of you receiving a meal or snack. • These forms must be turned in daily. –SNP will pick up the day after

To be completed by EACH site daily -SNP will pick up meal count forms the next day -No student roster/no ID cards

To be completed by EACH site daily -MUST be returned to Central Kitchen - No student roster/no ID cards

Second Meals? No Second Meals

Share Table? No Share Tables

Health & Safety Proper Sanitation is Expected and Required • Proper hand washing procedures before meal preparation and service • Ensure proper food temperature – Cold foods 41 degrees F or colder • Gloves are to be worn when serving ready to eat food • Food is not to be stored on the floor, everything must be at least 6 inches from the ground • Food temperatures must be taken and accurately recorded when food arrives at the site location

Meal Service Requirements Serve and consume all meals at the approved site – Children must stay on site and in your supervision during meal consumption Exceptions: 1. Fruit/Vegetable or grain components are permitted to be taken off-site 2. Field Trips REQUIRE prior approval 23

Civil Rights • Civil Rights Statement MUST be on any advertisements or program information – Including menus • “And Justice for All” posters MUST be displayed at all sites – At each register/point of sale

Civil Rights • SFSP frontline staff must abide by Civil Rights statutes, regulations, and policies • Serve meals to all children regardless of: – Race – Color – National origin – Sex – Age – Disability

Discrimination: The act of distinguishing one person or group of persons from others

“And Justice for All” Poster • Must be displayed in a prominent place at the site everyday • Contains the nondiscrimination statement • If your site is outdoors, you may want to take the poster back and forth each day or attach it to the coolers or warming units

Nondiscrimination Statement and Filing a Complaint “In accordance with Federal civil rights law and U. S. Department of Agriculture (USDA) civil rights regulations and policies, the USDA, its Agencies, offices, and employees, and institutions participating in or administering USDA programs are prohibited from discriminating based on race, color, national origin, sex, disability, age, or reprisal or retaliation for prior civil rights activity in any program or activity conducted or funded by USDA. Persons with disabilities who require alternative means of communication for program information (e. g. Braille, large print, audiotape, American Sign Language, etc. ), should contact the Agency (State or local) where they applied for benefits. Individuals who are deaf, hard of hearing or have speech disabilities may contact USDA through the Federal Relay Service at (800) 877 -8339. Additionally, program information may be made available in languages other than English. To file a program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, (AD-3027) found online at: http: //www. ascr. usda. gov/complaint_filing_cust. html, and at any USDA office, or write a letter addressed to USDA and provide in the letter all of the information requested in the form. To request a copy of the complaint form, call (866) 6329992. Submit your completed form or letter to USDA by: (1) Mail: U. S. Department of Agriculture Office of the Assistant Secretary for Civil Rights 1400 Independence Avenue, SW Washington, D. C. 20250 -9410; (2) Tax: (202) 690 -7442; or (3) Email: program. intake@usda. gov. This institution is an equal opportunity provider. ”

Compliance Areas: Collection and use of data Effective public notification systems Complaint procedures Compliance reviews Resolution of noncompliance Requirements for reasonable accommodation of persons with disabilities • Requirements for language assistance • Conflict resolution • Customer service • • •

Compliance Area #1: Collection and use of data ETHNICITY RACE Alaskan Native • Hispanic or Latino • NOT Hispanic or Latino • Asian • Black or African American A person can only • Native Hawaiian or have one ethnicity but other Pacific Islander they may identify with • White more than one race.

• Compliance Area #2: Effective public notification systems Purpose: – Program availability – Program rights and responsibilities – Policy of nondiscrimination – Procedure for filing a complaint

Compliance Area #3 Complaint procedures Contact me immediately if you are faced with a written/verbal complaint alleging discrimination on the basis of race, color, national origin, sex, age, or disability.

Compliance Area #4 Compliance reviews • 3 types: – Pre-approval/Pre-award compliance review – Post award/Routine compliance review – Special compliance review Purpose: evaluate compliance with Civil Rights laws, regulations, policies, instructions, and guidance

Compliance Area #5 Resolution of noncompliance • Noncompliance: a factual finding that any Civil Rights requirement, as provided by law, regulation, policy, instruction or guidelines, is not being adhered to

Compliance Area #6 Requirements for reasonable accommodation of persons with disabilities • Ensure access to services by persons with disabilities by providing: – Program accessibility (phone, mail, etc. ) – Easy access to the building – Effective communication with staff

• Compliance Area #7 Requirements for language assistance “LEP” persons: individuals who do not speak English as their primary language and who have limited ability to read, speak, write, or understand English • What language will the majority of your participants speak? • What will you do when someone wants to participate in your Summer Food Service Program who speaks some other language?

Compliance Area #8 Conflict resolution • Conflict comes about from differences in needs, values, and motivations • Conflict Resolution Network: 12 skills approach

12 Skills Approach: THE WIN/WIN APPROACH How can we solve this as partners rather than opponents? CREATIVE RESPONSE Transform problems into creative opportunities. EMPATHY Develop communication tools to build rapport. Use listening to clarify understanding. APPROPRIATE ASSERTIVENESS Apply strategies to attack the problem not the person.

12 Skills Approach: COOPERATIVE POWER Eliminate “power over” to build “power with” others. WILLINGNESS TO RESOLVE Name personal issues that cloud the picture. MANAGING EMOTIONS Express fear, anger, hurt, and frustration wisely to effect change. MAPPING THE CONFLICT Define the issues needed to chart common needs and concerns.

12 Skills Approach: DEVELOPMENT OF OPTIONS Design creative solutions together. INTRODUCTION TO MEDIATION Help conflicting parties to move towards solutions. INTRODUCTION TO NEGOTIATION Plan and apply effective strategies to reach agreement. BROADENING PERSPECTIVES Apply strategies to attack the problem not the person.

Compliance Area #9 Customer service • • • Professionalism Listening skills Availability Responsiveness Reliability

Civil Rights Summary • All SFSP staff and volunteers must abide by the Civil Rights statutes, regulations, and policies we have discussed • “Understanding and Abiding by Title VI of the Civil Rights Act of 1964” video Click Here to View Video

Contact Information Central Kitchen: Harold Winkler Middle School 4501 Weddington Rd. NW, Concord, NC – SFSP Manager, Debbie Knowles Main point of contact 704 -786 -2000 ext. 1226 – Site Monitors: Pam Berry, Jennifer Canup, Michelle Staadt Responsible for visiting serving sites and monitoring program compliance – – Initial review 4 week review Provide technical assistance and training, if needed Follow up review (if necessary) SNP Staff Gayle Buddenbaum 704 -784 -5129 Linda Bryant 704 -784 -5128 gayle. buddenbaum@cabarrus. k 12. nc. us linda. bryant@cabarrus. k 12. nc. us

Conclusion • We are happy to provide the children of our community with nutritious and safe foods for their summer break and we look forward to working with you this summer! • We hope everyone enjoys the summer!

Questions