TOGETHER WE IMPROVE THE LIVES OF PEOPLE AROUND

TOGETHER, WE IMPROVE THE LIVES OF PEOPLE AROUND

MEDICAL TECHNOLOGY IS WHAT WE DO. IT’S WHAT WE’VE ALWAYS DONE. You may know us as the pacemaker company, the diabetes pump maker, or deep-brain stimulation experts — and we do so much more.

OUR THERAPIES AND SOLUTIONS IMPROVE LIVES More than 70 conditions in the human body are treated with our therapies, enabling us to address chronic conditions and provide healthcare solutions 86, 000+ 9, 600+ 1, 600+ EMPLOYEES SCIENTISTS & ENGINEERS CLINICAL PROFESSIONAL S OPERATE IN 350+ 76 LOCATIONS MANUFACTURIN G SITES 150+ COUNTRIES

WE ARE GROUNDED BY OUR MISSION Alleviate pain, restore health, and extend life.

A JOURNEY TOWARDS ENTERPRISE EXCELLENCE

PROCESS MINING AT MEDTRONIC RESULTS-DRIVEN APPROACH BASED ON COLLABORATION AND PARTNERSHIP Purpose + People + Process = Results Business Value Scalable approach

Purpose ENSURE TO FOCUS ON WHAT MATTERS Strategic Objectives Transformation Programs Voice of the Customer Continuous Improvement / Enterprise Excellence

Purpose WORKLOAD MANAGEMENT EVOLUTION An iterative approach of mining, assessing and implementing in our journey towards Enterprise Excellence

People A TRUE PARTNERSHIP Business Value Stream Owners Process Mining Co. E Enterprise Excellence BI / Advanced Analytics IT Process Owners

People Internal Audit CENTER OF EXCELLENCE Supply Chain Procure to Pay SME Celonis Customer Care SME Value Stream xxxx SME Enterprise Excellence Universities Lean Six Sigma consultant Bright. Cape Process Mining Data Privacy & Security Hospital Value Based Healthcare (IHS) BI Process Mining Analyst/Scientist Data Engineer IT Infrastructure IT Architecture IT Business Analyst BI / Advanced Analytics

Process A 3 DMAIC IS THE PATH WE FOLLOW

Process KAIZEN APPROACH (1 + 3)

Process ELEMENTS OF AGILE / SCRUM Daily standup meeting to discuss three elements per team member: Yesterday – Today – Challenges

KEY MESSAGE RESULT DRIVEN APPROACH BASED ON COLLABORATION AND PARTNERSHIP Purpose + People + Process Lean Six Sigma DMAIC = Results Business Value Scalable approach Collaboration Commitment Empowerment Kaizen (1+3)

PROCURE TO PAY PILOT VALUE TRACKER: RESULTS OF KAIZEN APPROACH FOR JANUARY - MARCH Total opportunity $15, 4 M Realize d $1, 2 M Remaining opportunity $14, 2 M Soft benefits Improvement working capital Workload reduction Cost saving Compliance

KEY MESSAGE RESULTS-DRIVEN APPROACH BASED ON PARTNERSHIP AND COLLABORATION Purpose + People + Process = Results Business Value Scalable approach Continuous improvement culture

THANK YOU FOR YOUR ATTENTION QUESTIONS Bart Prudon Process Mining Business Consultant Bart. prudon@Medtronic. com

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