Incident Qualifications and Certification System IQCS is an

Incident Qualifications and Certification System

IQCS is an interagency information system (tool) that tracks responder incident qualifications for the federal partners of the National Wildfire Coordinating Group (NWCG), the Department of Interior (DOI) Bureaus and the United States Air Force (USFS). Implemented in 2004. Migrated data from DOI Shared Applications Computer System (SACS) used by four DOI Bureaus and 195+ separate Forest Service databases. Built for the creation and delivery of the Incident Qualification Card. DOI joined with all-hazard positions in 2011. USAF joined IQCS in November 2016.

Application Management The IQCS application is built on a People. Soft platform and is managed by the Bureau of Land Management (BLM) by staff at the National Interagency Fire Center (NIFC) in Boise, ID. Maintained as a 24/7 NIFC mission critical system. Active agency oversight via the IQCS Change Management Board (CMB) who direct the business scope of the application. The CMB is the primary source of direction to the system managers.

Change Management Board (CMB) Ensure the application accurately reflects the business requirements and meets the needs of the user community. Make decisions on system changes. Provide interpretation and implementation direction on business changes Provide appropriate agency specific guidance. Representatives of the user community. BIA – Garth Fisher NPS – Jim Shultz BLM – Michael Ellsworth (chair) USAF – Roger Kennedy DOI AH – Jason Steinmetz USFS – Michael Mattfeldt FWS – Russ Babiak

Business

14 Organizations Department of the Interior Department of Agriculture Bureau of Indian Affairs (BIA) Bureau of Indian Education (BIE) Bureau of Land Management (BLM) Department of Defense Bureau of Ocean Energy Management (BOEM) Bureau of Reclamation (BOR) Bureau of Safety and Environmental Enforcement (BSEE) National Park Service (NPS) Office of Surface Mining Reclamation and Enforcement (OSMRE) Other US Geological Survey (USGS) US Fish and Wildlife Service (USFWS) US Forest Service (USFS) US Air Force (USAF) Department of Commerce National Oceanic and Atmospheric Administration (NOAA) The Nature Conservancy (TNC)

Agency Leads Agency Name Email Phone CMB Member BIA Garth Fisher garth. fisher@bia. gov (208) 387 -5315 Yes BLM Michael Ellsworth mellsworth@blm. gov (208) 387 -5985 Yes (chair) DOI All Hazard Jason Steinmetz jason_steinmetz@ios. doi. gov (202) 208 -5747 Yes FWS Russ Babiak Russ_Babiak@fws. gov (208) 387 -5986 Yes NOAA Larry Van Bussum larry. vanbussum@noaa. gov (208) 334 -9824 No NPS Jim Shultz Jim_Shultz@nps. gov (208) 387 -5215 Yes TNC Heather Montanye hmontanye@tnc. org (850) 464 -0706 No USAF Roger Kennedy roger. kennedy. 1@us. af. mil (850) 978 -3262 Yes USFS Michael Mattfeldt michaelmattfeldt@fs. fed. us (208) 387 -5974 Yes

2017 Year In Review Responders 203, 948 Responder Records 60, 170 active 143, 778 inactive/archived Application 35, 814 Incidents 19, 580 initiated 8, 591 certified 10, 820 expired 279 deleted 163, 448 Training Completions 96, 719 session management 66, 729 user added 99. 92% IQCS Up-time 7, 994 user entered 27, 820 imported from IRWIN 1. 3 million IQCS-ROSS messages 27, 820 imported incidents from IRWIN 3, 547 Help Desk Tickets Position Task Books 211, 754 Experience Records 53, 422 for July 81, 358 Incident Qual Cards Users ~2700 user accounts 627 user account mods 428 new user accounts

2018 Year To Date 60, 170 active responders 42, 212 Active PTBs 1, 872 initiated YTD 664 certified TYD 21, 966 Training Completions YTD 15, 337 session management 6, 629 user added 3, 081 Incident Records YTD 991 user entered 2, 090 imported from IRWIN

Connected Systems

Application Interfaces Resource Ordering and Status System (ROSS) Established 2007 Integrated Reporting of Wildland-Fire Information (IRWIN) Established 2017

ROSS Clearinghouse Coordinates basic responder information and System of Record (SOR) history between IQCS, IQS and ROSS. The CH ensures that each record is unique, based on three required data elements: Name, Unit ID, Dispatch Unit ID. A responder IQCS record must have a CH ID to send messages to ROSS. Only the current SOR can update a responder record in ROSS. If IQCS or IQS is no longer the SOR for a record, it becomes a ROSS CH resource until picked up up again by a qualification system. ROSS IQCS Clearing House IQCS sends six (6) message types to ROSS. For every message sent ROSS returns a response message.

The IRWIN service provides an "end-to-end" fire reporting capability. IRWIN is tasked with providing data exchange capabilities between existing applications used to manage data related to wildland fire incidents. Interface with IQCS in phases: Read (pull) incident header data – Completed April 2017 IQCS reads (pulls) nine incident header fields to populate the incident table. In 2017, there were 35, 636 incidents entered in IQCS. 27, 820 IRWIN imported, 7, 815 user entered. Write (send/write) Responder – Planned 2019 -2020 Read (pull) responder experience - planned 2019 -2020

Troubleshooting

Focus on Best Practices Name Changes Make sure you have established a connection to ROSS before making any name changes Once you have confirmed, via the Review ROSS Response Messages: On the Update Personal Information page use the + button to add a new row with updated name information Resend quals to ROSS, this will also send the name change through the system Transfer process (IQCS) https: //iqcsweb. nwcg. gov/ross-and-iqcs-transfer ROSS transferred resource item – ROSS will reject all IQCS messages if the transfer has not been completed in ROSS will not accept responder position status change while the responder is assigned in that position.

Terminology Organization Codes A code used within IQCS to uniquely identify a particular organizational unit in order to manage responders and user access. Org Codes are linked to a Set ID, Unit ID, Admin Location, and Duty Location Unit ID These are the codes used to uniquely identify the organizational units within the federal and state government that are involved in wildland fire management. Required to send to ROSS Admin Location Physical address of where the responder administrative records are maintained. May be different from Duty Location Physical address of where the responder is assigned. May be different from Admin Location.

Responder Qualification Troubleshooting Main Menu > Qualifications Management> Trouble Shooting > Responder to Position

Responder Qualification Troubleshooting

Review ROSS Response Messages Main Menu > Responder Administration > ROSS Messages by Operator Important for the Account Manager to monitor ROSS response messages to determine action status.

Operation ROSS Error Response Messages ADD_RSRC Resource was added to the Clearinghouse with Clearinghouse ID # Resource was not registered because it may be a duplicate of an existing resource. Manual verification is required in order to register this resource. Please contact the ROSS Helpdesk. Person resource rejected as duplicate by data steward. CHG_RSRC Resource was not updated because it can only be updated by the system that registered it. YOUR TRANSACTION WILL BE SENT TO ROSS AUTOMATICALLY EACH DAY UNTIL THE RESPONDER TRANSFER IS COMPLETE! Clearinghouse ID 42867 found but does not match John J Smith in the Resource Clearinghouse. Resource can only be updated by ROSS. Or Resource can only be updated by IQS. Invalid format for email contact. DEL_RSRC YOUR TRANSACTION WILL BE SENT TO ROSS AUTOMATICALLY EACH DAY UNTIL THE RESPONDER TRANSFER IS COMPLETE! Clearinghouse ID 42867 found but does not match John J Smith in the Resource Clearinghouse. Resource can only be deleted by IQS - a 2 c 8 c 7 ed-731 b-46 dbb 68 e-40 b 23 d 448 e 46. ADD_QUAL YOUR TRANSACTION WILL BE SENT TO ROSS AUTOMATICALLY EACH DAY UNTIL THE RESPONDER TRANSFER IS COMPLETE! Resource is already qualified as catalog item xxxxxxx (xxxx) in ROSS. Operation=Add Person Resource Qualification: None of the qualifications could be added to the resource. RESRC 2: Resource can only be created by IQS. Catalog item xxxxxxx (xxxx) was not found in ROSS. This resource has a status of ''Returned From Assignment''. The home dispatch organization cannot be changed. CHG_QUAL YOUR TRANSACTION WILL BE SENT TO ROSS AUTOMATICALLY EACH DAY UNTIL THE RESPONDER IS NO LONGER ON ASSIGNMENT! YOUR TRANSACTION WILL BE SENT TO ROSS AUTOMATICALLY EACH DAY UNTIL THE RESPONDER TRANSFER IS COMPLETE! Resource Clearinghouse ID 19009 found but does not match 'John Smith’ in ROSS. Clearinghouse ID 3612 was not found in ROSS. The resource is not qualified as xxxxxxx (xxxx) in ROSS. DEL_QUAL YOUR TRANSACTION WILL BE SENT TO ROSS AUTOMATICALLY EACH DAY UNTIL THE RESPONDER IS NO LONGER ON ASSIGNMENT! YOUR TRANSACTION WILL BE SENT TO ROSS AUTOMATICALLY EACH DAY UNTIL THE RESPONDER TRANSFER IS COMPLETE! Resource Clearinghouse ID 19009 found but does not match 'John Smith’ in ROSS. The resource is not qualified as xxxxxxx (xxxx) in ROSS. Resource can only be updated by ROSS. Or Resource can only be updated by IQS. Clearinghouse ID 206460 was not found in ROSS.

ROSS Response Messages User ID IQCSSYSBATCH Empl ID 1056780 Name Sally Employee Date Time 3/1/18 5: 06 Steve Supervisor 3/1/18 12: 27 Operation DEL_RSRC ADD_RSRC Position ROSS Response Message Text YOUR TRANSACTION WILL BE SENT TO ROSS AUTOMATICALLY EACH DAY UNTIL THE RESPONDER IS NO LONGER ON ASSIGNMENT! -==- Operation=Delete Person Resource: Resource cannot be deleted because it is currently assigned to an incident in ROSS. Resource was not registered because it may be a duplicate of an existing resource. Manual verification is required in order to register this resource. Please contact the ROSS Helpdesk. 866224 -7677, option 1. IQCSSYSBATCH 1056780 2/28/18 6: 00 CHG_QUAL YOUR TRANSACTION WILL BE SENT TO ROSS AUTOMATICALLY EACH DAY UNTIL THE RESPONDER TRANSFER IS COMPLETE! -==- Operation=Update Person Resource Qualification: Resource Jane Smith is in the process of being transferred in ROSS from Arkansas-Oklahoma Interagency Coordination Center (AR-AOC) to Mississippi Interagency Coordination Center (MSMIC). Dispatch office Mississippi Interagency Coordination Center (MS-MIC) at 601 -420 -6005 must complete the transfer prior to resending this message. Jane Smith 00000011111 Joe Smith 3/1/18 14: 04 ADD_QUAL Transaction Successful Jane Smith 00000011111 Joe Smith 3/1/18 14: 04 ADD_QUAL SCKN Transaction Sent Jane Smith 00000011111 Sally Employee 10/19/17 14: 55 DEL_RSRC Transaction Successful Jane Smith 00000011111 Sally Employee 10/19/17 14: 55 DEL_RSRC Transaction Sent

Unit Summary Main Menu>Responder Administration>Unit Summary

Unit Summary Main Menu>Responder Administration>Unit Summary

Additional Resources IQCS On-Line Training https: //onlinetraining. nwcg. gov/node/238 IQCS User Guides https: //iqcsweb. nwcg. gov/iqcs-user-guide New Account Request https: //iqcsweb. nwcg. gov/sites/default/files/2018 - 02/Roles_Matrix_0. pdf

Keeping in Touch

IQCS Help Desk and Website https: //iqcsweb. nwcg. gov/ Help Desk Staff: Stuth, Alex and Joe The IQCS Help Desk can be reached via the following methods: Phone: (208) 387 -5070 Email: nifchelp@blm. gov Hours of Operation 7: 30 am to 4: 30 pm MST Monday - Friday, except holidays Website IQCS Application Login User Accounts Account Requests User Guide Agency Organization Codes Agency Contacts Business Documents Qualification Guides Position List CMB Meeting Notes Informative News Updates Articles

IQCS Staff IQCS Helpdesk nifchelp@blm. gov 877 -256 -4727 Title Name Email Phone Program Manager Shannon Tippett stippett@blm. gov (208) 387 -5977 Business Steward Marley Marshall Name Email. Wendy IT Specialist, Application Steward Christopher IQCS Helpdesk nifchelp@blm. gov IT Specialist, Database Administrator Rodger Dean mmarshall@blm. gov Phone wchristopher@blm. gov 877 -256 -4727 radean@blm. gov (208)387 -5411 IT Specialist, Programmer Guy Colwell gcolwell@blm. gov (208) 387 -5273 IT Specialist, Programmer Heidi Noack hnoack@blm. gov (208) 387 -5270 (208) 387 -5482 (208) 387 -5146

Regional and State Representatives https: //iqcsweb. nwcg. gov/regional-and-state-agency-representatives

IQCS Biennial Survey The 2015 survey generated about 75 unique comments/suggestions. The IQCS team was able to take action on 21 of those items. The 2017 survey generated about 200 unique comments/suggestions. We are currently still working on the items we can implement. Trouble Shooting page – Updated for better functionality Quick print of Responder Master Record report - Incident Qual Card page Print Incident Qualification Cards - Alphabetically Responder List and Qualified Master List reports - Updated Birth Month/Day – Reinstated Job Data page – Updated User Roles – Updated

What’s Next IQCS Business Review – Completed 2017 IQCS application upgrade – Completion date May 2018 Training-Comps and Lic/Cert-Comps Clean up and Sync – In work IQCS responder electronic files – Business needs analysis in work IQCS-IRWIN Interface Write (push) responder records - In work Read (pull) responder experience record – In work ROSS to IROC Transition – In work NWCG 310 -1, FSFAQG, FWFQS, IPQG, FMCG – Recurring updates NWCG 310 -1 October 2019 – addition of 7 ATB qualifications Speed to Competency OTC Data Pull – PTB completion times - Annually January 2019 User Survey

This slide deck will be available at: https: //iqcsweb. nwcg. gov/category/82