INCIDENT REPORTING INCIDENT REPORTING What is an Incident

INCIDENT REPORTING

INCIDENT REPORTING What is an Incident? An “Incident” is an unexpected event that causes an adverse or potentially adverse outcome. Examples: Vehicle accidents, injuries, property damage, break ins, medication reactions, clients going AWOL/LACA, unknown substance, fire, violence, self harm, clients sexually acting out, etc.

INCIDENT PROCEDURE Who Initiates? Anyone Involved or Witnessing What do I do? Protect Health & Safety (Emergency response 911 if necessary) IMMEDIATELY contact supervisor and start phone tree! IMMEDIATELY fill out incident report Where is the incident report? Red Binder Staff Office Network Drive (L & N Forms, Desktop) Then What? GIVE TO SUPERVISOR IMMEDIATELY! Supervisor Responsibilities Oversee notification of relevant parties, review completed report and forward to Admin within one business day.

INCIDENT REPORT FORM New & Improved!! Who fills one out? EVERY PERSON involved or witnessing How do I find one? Network drive or red binder When? Immediately Where does it go? Staff: To immediate supervisor Supervisors: To Admin

ASSESSING RISK SECTION POTENTIAL FUTURE RISK Potential (P) 3 Consequence (C) Potential 5 4 Almost Certain to reoccur Likely to reoccur 2 Risk (Px. C)= Consequence 5 Extreme (death, closure, media attention, huge financial loss) 4 Very high (permanent injury, closure, major financial loss) 3 Might reoccur 3 Medium (injury, illness, service disruption, financial loss) 2 Slightly likely to reoccur 2 Low (minor injury, little disruption, little financial loss) 1 Not likely to reoccur 1 Negligible (very minor injury, no disruption, slight financial loss) 6 Grading 15 -25 Extreme Risk: Urgent action 8 -12 High Risk: Action planned and implemented within 1 month. 4 -6 Medium Risk: Action planned and implemented within 3 months. 1 -3 Low Risk: Action planned in 3 mo. Reviewed in 1 yr. Assess potential risk (P) in yellow field and assign a number to the yellow box. Assess consequence (C) in blue field and assign a number to the blue box. Multiply both P and C numbers together and put in green box.

SENTINEL EVENTS What is a Sentinel Event? A “Sentinel Event” is an unexpected occurrence involving client death or serious physical or psychological injury, or the risk thereof. Signal the need for immediate investigation and response Examples Unanticipated client death, loss of limb, or major loss of function, sexual assault, client abduction, medication error, suicide, etc.

SENTINEL EVENT PROCEDURE Who Initiates? Everyone Involved or Witnessing What do I do? Immediately ensure client is receiving proper medical care Remove all clients from area IMMEDIATELY contact supervisor and start phone tree! IMMEDIATELY fill out incident report Give completed report to supervisor Supervisor Responsibilities Oversee notification of relevant parties, review completed report and forward to Admin immediately.

RISK REPORTING What is Risk? “Risk” is the potential for future suffering from harm, loss, or danger. What is Risk Management? Procedures and practices involved in the identification, analysis, control, and minimization of risks. Examples Anything you believe is a risk to client and staff safety.

RISK REPORTING PROCEDURE Who Initiates? What do I do? Fill out risk report form before end of shift if you are unable to fix risk yourself. Where? Anyone Involved or Witnessing Red Binder Staff Office Network Drives L, K, & N in form folders. Then What? Give to Supervisor within one business day Supervisor Responsibility Review form and actions taken, forward to Admin within one business day.

RISK REPORT EXAMPLES