FACILITATION SKILLS 101 CALIFORNIA YMCA YG ADVISOR VOLUNTEER

FACILITATION SKILLS 101 CALIFORNIA YMCA Y&G: ADVISOR VOLUNTEER TRAINING September 7, 2019

WELCOME & INTRODUCTIONS Danny O’Neill

AGREEMENTS

AGENDA 4

AGENDA • What is facilitation? 5

AGENDA • What is facilitation? • How to prepare for a session 6

AGENDA • What is facilitation? • How to prepare for a session • Beginning 7

AGENDA • What is facilitation? • How to prepare for a session • Beginning • Activity 8

AGENDA • What is facilitation? • How to prepare for a session • Beginning • Activity • Countenance 9

AGENDA • What is facilitation? • How to prepare for a session • Beginning • Activity • Countenance • Issues 10

AGENDA • What is facilitation? • How to prepare for a session • Beginning • Activity • Countenance • Issues • Questions 11

5 -MINUTE BUDS

5 -MINUTE BUDS • Name and delegation • Experience with Y&G • One idea you are implementing this program year • Favorite childhood cartoon

FACILITATION

WHAT IS FACILITATION? • The “facilitator” is a guide or “discussion leader” for the group. The process of facilitation is a way of providing leadership without taking the reins. • A facilitator’s role is to get others to assume responsibility and take the lead. • A facilitative leader focuses on both content and process. They are the “content and process leader. ” • Content = What tasks, subjects, problems are being addressed • Process = How things are discussed, including: Methods Procedures Format Tools Style of interaction Group norms Group dynamics Group climate 15

PREPARATION

PREPARATION “An ounce of prevention is worth a pound of cure. ” ― Benjamin Franklin

PREPARATION “An ounce of prevention is worth a pound of cure. ” ― Benjamin Franklin “By failing to prepare, you are preparing to fail. ” ― Benjamin Franklin

“Organize, don't agonize. ” ― Nancy Pelosi PREPARATION “An ounce of prevention is worth a pound of cure. ” ― Benjamin Franklin “By failing to prepare, you are preparing to fail. ” ― Benjamin Franklin

“Organize, don't agonize. ” ― Nancy Pelosi on i t a ar p u e r o p y e f s h i I t. k luc tunity when e d ev ppor ou i e l r y e a , “I b ting o rep along. ” p n y e me ’t bee came n luck n y e had rtunit ve be y o a e p h r p t f ’ o n in d l W u wo prah ―O “An ounce of prevention is worth a pound of cure. ” ― Benjamin Franklin PREPARATION “By failing to prepare, you are preparing to fail. ” ― Benjamin Franklin

on i t a ar p u e r o p y e h “Organize, don't agonize. ” ck is ty. If t en i lu h n u w e ― Nancy Pelosi ev pport ared , you i l e “I b ting o rep along. ” p n y e me ’t bee came n luck n y e had rtunit ve be y o a e p h r p t f ’ o n in d l W u wo prah ―“O Gi do ve th wn me ax ea fir a tr six “An ounce of prevention is worth ― e. ” st f ee hou pound of cure. ” ou an rs Ab r s d I to ― Benjamin Franklin ra ha w ha rp ill cho m en sp p “By failing to prepare, you are. L in en in g preparing to fail. ” d co t h ln e ― Benjamin Franklin PREPARATION

on i t a ar p u e r o p y e h “Organize, don't agonize. ” ck is ty. If t en i lu h n u w e ― Nancy Pelosi ev pport ared , you i l e “I b ting o rep along. ” p y en ame k ee e c b m u l t “He wh c ’ n n y e t d i e o ha tun ave b y best se is best prepa r o red can rve his pp n’t h infre o momen inspira ld h W u o tion. ” t of w ra ― Sam p O uel Ta ― “ ylor C Gi olerid do ve ge th wn me ax ea fir a tr six “An ounce of prevention is worth ― e. ” st f ee hou pound of cure. ” ou an rs Ab r s d I to ― Benjamin Franklin ra ha w ha rp ill cho m en sp p “By failing to prepare, you are. L in en in g preparing to fail. ” d co t h ln e ― Benjamin Franklin PREPARATION

PREPARATION 23

PREPARATION 1. PURPOSE 24

PREPARATION 1. PURPOSE 2. MATERIALS 25

PREPARATION 1. PURPOSE 2. MATERIALS 1. PITFALLS 26

PREPARATION 1. PURPOSE 2. MATERIALS 1. PITFALLS 3. AGENDA 4. GROUND RULES 27

PREPARATION 1. PURPOSE 2. MATERIALS 1. PITFALLS 3. AGENDA 4. GROUND RULES 28

PREPARATION 1. PURPOSE 2. MATERIALS 1. PITFALLS 3. AGENDA 4. GROUND RULES 5. ARRIVAL AND SETUP 29

SKILLS

SKILLS • 31 Intentional Silence

SKILLS 1. Intentional Silence 2. Paraphrasing 32

SKILLS 1. Intentional Silence 2. Paraphrasing 3. Relevance 33

SKILLS 1. Intentional Silence 2. Paraphrasing 3. Relevance 4. Questions 34

SKILLS 1. Intentional Silence 2. Paraphrasing 3. Relevance 4. Questions 5. Build Consensus 35

SKILLS 1. Intentional Silence 2. Paraphrasing 3. Relevance 4. Questions 5. Build Consensus YOU ARE GOING TO DEVELOP YOUR OWN STYLE! 36

ACTIVITY

YOUR STYLE

ALWAYS REMEMBER. . . INCLUSION Consider designing a session with structures and activities that appeal to different learners and personality types. It could be as simple as arranging a seating plan that is equal and fair, where everyone is on the same eye level, in a circle and with no one’s back to anyone else. 39

ALWAYS REMEMBER. . . CLARITY IS KEY! Be clear with your instruction and always ensure that you are being understood. You may need to paraphrase what you are saying so that everyone understands. Lack of understanding = chaos 40

ALWAYS REMEMBER. . . SET TIME LIMITS Be the referee! Your delegates need structure and time limits. Give them the parameters to stay within and hold them (and yourself!) to it. 41

ALWAYS REMEMBER. . . ACTIVE LISTENING IS KEY Don’t just stand at the front during group work – move around, ask questions, and be sure that everyone is being heard. It is vital for effective communication. 42

ALWAYS REMEMBER. . . GAUGE ENERGY You are on crowd control and need to be able to read the room and the needs. Throw in some discussion, icebreaker, group builder when necessary. You’re the DJ! 43

ALWAYS REMEMBER. . . ADAPTABILITY Things don’t always happen the way we plan them, in the Y they almost never do, so always plan for change. 44

ALWAYS REMEMBER. . . TEACHING VS FACILITATING Sometimes the best lessons come from an effectively facilitated group, so allow for learning to happen on both ends. You don’t have to have all the answers, just help and guide those to get to them. 45

REVIEW HOPES

QUESTIONS AND FOLLOWUP 47

THANK YOU! Danny. ONeill@ymca. LA. org advisors@calymca. org 48