Digital Disruption and the Impact of AI on

Digital Disruption and the Impact of AI on the Workplace Devyani Vaishampayan Devyani@hrtechpartnership. com

HR TECH Partnership Investment & Innovation specialists in the ‘People Tech Start-up ’area Angel Investment Fund with Corporate/HR directors as investors Human Capital Digital Innovation Hub

Example of current Fund investors Group HRD BP Transformation Consultant Ex Group HRD Reckitt Benckiser Group HRD Tate & Lyle Group HRD Balfour Beatty Group HRD Centrica Ex Group HRD Rentokil , NED at 2 FTSE cos Senior Manager PWC Ex Group HRD Bunzyl, NED at 2 FTSE cos Ex Group HRD ICI Group

• Ex CHRO in large organizations – Citibank, AT&T, Rolls Royce etc • International Global roles, lived in China, Europe, Singapore, India , US • Managing Partner

We are entering an age of fluidity, and it has implications Research findings from PA Consulting 5

3 Key workplace trends impacted by Technology o Fast changing business models needing different skills 4

Fast changing business models 4

Fast changing business models Tesla’s market cap hits $100 billion - more than GM and Ford combined

3 Key workplace trends impacted by Technology o Fast changing business models needing different skills o Gig Economy 4

Gig Economy –skills (not a job!) Packetization of Joe Re-Application of Joe … in some time slots (could be for seconds) … in some location (he need not be there) … in some context (skills specific to him) Courtesy Kennedy Fitch 10

Gig Economy -Full time work disappearing Yesterday Today Contingent Tomorrow Machines Contingent 80 -90% Full Time Employees 50%-70% Full Time <30% Full Time Data Courtesy Kennedy Fitch

3 Key workplace trends impacted by Technology o Fast changing business models needing different skills o Gig Economy o Employee expectations of being a consumer 4

Employee’s expectation of being a consumer Anytime…. . Anywhere …… Personalised choices Design thinking Big data & Analytics

How will jobs get affected?

Pw. C Report – Three Waves Description and impact Wave 1: Algorithmic wave (to early 2020 s) • Simple computational tasks • Analysis of structured data Wave 2: Augmentation wave (to late 2020 s) • • Wave 3: Autonomous wave (to mid 2030 s) • Automation of physical labour • Problem solving in dynamic realworld situations Dynamic interaction Robotic tasks in semi controlled environments

Will education matter for jobs impacted by AI ?

Will gender matter for jobs impacted by AI ?

Which industries will get impacted by AI? Figure 1 - Potential Job Automation Rates by Industry Across waves 50% 40% Financial Services Transport Health All sectors 30% 20% 10% Wave 1 (To Early 2020 S) Wave 2 (To Late 2020 S) Wave 3 (To Mid 2030 S) Source: Pw. C estimates based on OECD PIAAC data (Median Values for 29 Countries)

New tech, new opportunities By 2025, algorithms and intelligent machines are expected to : • create 133 million new roles globally but • displace around 75 million • with a net gain of 58 million jobs Capita Report 19

What will humans be still good for?

7 Job Skills of the Future – Digital skills AI& Digital Skills Analytical & Critical Skills Strategy 21

7 Job Skills of the Future- Human Skills Empathy & Communication Creativity Imagination and Vision Physical Skills 22

How can you learn ? o Everyone needs to start getting familiar with AI and digital. So read up on it , take a free or paid course, attend talks o Actively explore its impact on your job or industry o Start engaging with start-ups 23

Human Capital Digital Innovation Hub o Six-month program to learn & experiment o Select a AI start-up based on a real life problem o Plan a pilot ( with no obligations of a purchase) o Participate along with other corporates o Supplement with other learning topics

Thank You Devyani Vaishampayan Devyani@hrtechpartnership. com 25