The PIKA Warp the Appliance for Linux Asterisk






























- Slides: 30
The PIKA Warp the Appliance for Linux / Asterisk BD 15
Contents A. About Pika Technologies B. The Warp Appliance overview C. Applications C. The Warp Appliance Details
About Pika Technologies Headquarters in Ottawa, Canada 20+ years experience delivering Computer Telephony building blocks • Telephony Boards/cards for PCs • Telephone/VOIP network connectivity • Media processing applications • Embedded Telephony platform Worldwide Partners and Customers including: • Cable Companies • Service providers • IVR developers • IP PBX developers • Gateway developers • Logging developers Recognized focus on quality and customer service www. pikatech. com 3 Pika Technologies, Inc. - Confidential
The PIKA Warp - Overview the Appliance for Linux / Asterisk BD 15
The PIKA Warp Embedded Appliance The PIKA WARP Appliance is a small, low cost development platform for telephony based applications using Asterisk or other PBX software. Target audience: small to medium sized business companies/entities. The appliance eliminates hardware and software integration problems in a solid state and brandable form factor. It includes traditional hardware based telephony line interfaces. Pika Technologies, Inc. - Confidential
Warp - Features and Capabilities Processor • Embedded AMCC Power PC 440 EP, 533 MHz, 1, 200 mips • Supports floating point and MMU Memory • Internal flash – 256 MB • Internal RAM – 256 MB • External SD flash • Voice mail • Prompts • Configuration files • Custom settings Display • Liquid crystal (LCD) • 2 x 20 character programmable • Backlit • Invertible for wall mounting • API controlled • Toggle button • Changes LCD display Capacities • 75 Vo. IP end points • 32 simultaneous conversations • 1 standard FXS port in every unit • Up to 8 additional FXS ports • Up to 8 FXO ports • Up to 4 ports/8 channels BRI • GSM trunk modules (future) Features • The only embedded customizable platform! • Pre-installed default Asterisk config files • Audio line-in/line-out (music on hold / paging) • One standard FXS port • Support for FXO/FXS/BRI/GSM modules • Power fail transfer ports • Fully customizable – easily private labeled • Cross-compile environment with top-level GUI • Dynamic thermal management (fan) • Solid-state / no hard drive • Platform with Open Development Environment • Desk mount/stackable or wall mountable • Compact ready-for-market form factor • Regularity Approvals: • North American telecoms and safety (FCC/UL/CSA) • European Union (CE) Green Friendly • Uses 18 times less energy than a PC with boards • 10 times less end-of-life disposal space • Ro. HS compliant; 100% lead free • enviro-safe paint • outer packaging is 100% recycled materials 2021 -06 -06 6 Pika Technologies, Inc. - Confidential
Warp - Ports, Connections & Interfaces 2 x GSM Port (future) Analog Card 4 x FXS/station + PFT Analog Card 4 x FX 0/trunk + PFT 2 x BRI (4 channels) RS 232/Serial (programming) Intelligent Fan Power Cable SD Card USB (v 1. 1) 2021 -06 -06 Ethernet (10/100) FXS Port Audio Out /In 7 Pika Technologies, Inc. - Confidential
Typical Applications & System Building Blocks Gateway Dictation Voicemail Qo. S Conference bridge Customer Specific Logging/Recording Apps Auto Call Dialler Fax Server Call Center IP PBX Eg. Jazinga (Asterisk enables scripts. No C programming required!) Key System Appointment Reminder IVR Configuration GUI S/W Asterisk, Free. Switch, SIPX, etc. Available 3 rd party building blocks (open-source or proprietary) PIKA API PIKA Drivers, Media Processing Apps End Customer Applications or Products PADS S/W Linux Powered by PIKA H/W 2021 -06 -06 8 Pika Technologies, Inc. - Confidential
PIKA Warp – Example Applications on the Appliance for Linux / Asterisk BD 15
The Warp – Example Applications 1. IP-PBX Solutions • Stand Alone IP PBX • Adjunct solutions: IVR, FAX server, Voicemail, Voice Logging, IP-PBX, Predictive dialing, Alert notification, etc. • Legacy PBX Migration 2. Fixed Mobile Convergence 3. Vo. IP Quality of Service • Vo. IP Lifecycle Management • Packet Loss Improvement 4. Cost Effective alternative for “CT Card + PC” solutions 5. Hosted Hybrid - Hosted Vo. IP PBX – Adjunct applications 6. Wireless Local Loop PBX (eg GSM trunking) 2021 -06 -06 10 Pika Technologies, Inc. - Confidential
Replace CT Card +PC - The perfect replacement for Dialogic (Eicon, NMS, Brooktrout), Sangoma, Aculab and Digium card solutions • x 86 processor • Embedded processor • Small-med-large applications • Small-med applications (less than 50 users) • Greater cost • Lower cost • Greater power requirements • Lower power requirements • Greater integration effort • Little or no integration effort required • Stigma: PC not as reliable as a proprietary PBX • Purpose built, solid state, more reliable • Familiar development environment • Embedded development environment • Large in size • Compact Solution (cards, drivers, components & building PC) (different skill set required) www. pikatech. com
IP-PBX • • Fax 2021 -06 -06 Customizable PBX Solution Variable connectivity options: • Analog/Vo. IP/BRI trunks • Analog/Vo. IP desktop phones
IP-PBX • Adjunct solutions compliment existing PBX’s 2021 -06 -06 13 Pika Technologies, Inc. - Confidential
IP-PBX • Providing an evolution path to IP • Preserving legacy investments SIP trunk via gateway Hybrid – SIP Trunk + offsite extensions 2021 -06 -06 SMB IP-PBX Architecture 14 Pika Technologies, Inc. - Confidential
Fixed Mobile Convergence “One Number” - For Small Business with Mobile users - Plug and play (PBX independent) - No changes to PBX required - Web I/F 2021 -06 -06 15 Pika Technologies, Inc. - Confidential
Vo. IP Quality of Service • Vo. IP Lifecycle Management • Network Pre-Assessment Value proposition: Identify QOS issues up front saving future (immediate) customer complaints. Save additional truck rolls by resolving network usage issues during the first visit. Identify opportunity to sell replacement network infrastructure to resolve potential issues. Minimize time spent at an install that is never going to work properly Identify appropriate/reasonable SLA terms • Emergency Vo. IP Diagnostics Value proposition: Stop the finger pointing between bandwidth provider, local network, and the solution. Reduce customer dissatisfaction by addressing quality issues quickly via in depth diagnosis info. Minimize truck rolls, by monitoring remotely, then sending the right tech, or no roll at all. Service is provided on an as needed basis. No monthly recurring fees Expert network analysis of data is available (*extra charge) • 24/7 Monitoring Value proposition: Characterize quality issues and isolate them before the user experience is severely degraded Reduce the risk of not meeting your SLA commitments Track and troubleshoot Vo. IP signalling issues On-demand SLA reports use advanced correlation techniques to isolate problem sources, saving hours of engineering support time in chasing down the source of the problem. 2021 -06 -06 16 Pika Technologies, Inc. - Confidential
Vo. IP Quality of Service – Packet Loss • Packet Loss Improvement Applications • Available for any application Site B Site A Internet • Reduce inter-site calling charges • No need to replace your existing phone system • Expandable – GSM, local SIP extensions Site C 2021 -06 -06 • PIKA’s Packet Safe IP Technology provides for up to a 100 X improvement in packet loss over the internet. • Dramatically improves the voice quality of calls between commonly equipped sites. • Site B: The Warp functions as a standalone IP-PBX with Packet Safe IP Technology. GSM Trunking also provided. 17 Pika Technologies, Inc. - Confidential
Hosted Hybrid Solutions 1. On-site Recording Apps • Some customers want local recording • Some hosted architectures do not “see” the media • Legal liability of the service provider have the recording in their possession 2. IP Survivability (Chicken Switch): • loss of link • Power outage safety line • 911 3. Fax 4. GSM Routing (lease cost routing) 5. 6. 7. 8. Handset switch for multiple local operators Paging Auto-provisioning Perceived value of CPE H/W (also a churn barrier) 9. Qo. S (roadmap item): Warp would enable the customer to provide “your own bandwidth” vs. the service provider providing separate bandwidth. 10. Gateway to facilitate transition from PBX to Hosted (keep your own phones, PBX, wiring) 11. Key system add-ons like: door opener, bells, temp sensors, badge access readers, etc 2021 -06 -06 18 Pika Technologies, Inc. - Confidential
Wireless Solutions – GSM PBX Warp with future GSM module for WLL backhaul www. pikatech. com
The PIKA Warp – the details the Appliance for Linux / Asterisk
Features • • • Jun-21 Pre-installed default Asterisk config files Audio line-in/line-out (music on hold / paging) One standard FXS port Support for FXO/FXS/BRI/future GSM modules Power fail transfer ports Fully customizable Cross-compile environment with top-level GUI 2 x 20 programmable LCD Dynamic thermal management (fan) Platform with Open Development Environment Slide 21
Design • Unique • Desk mount/stackable • Small (only twice the size of a router) • Wall mountable • Easily Privately Labelled Jun-21 Slide 22
Capacities • • Jun-21 75 Vo. IP end points 32 simultaneous conversations 1 standard FXS port in every unit Up to 8 additional FXS ports Up to 8 FXO ports Up to 4 ports/8 channels BRI Up to 4 GSM radios with S/W switchable SIMs (future module) Slide 23
Hardware • Processor • • Embedded AMCC Power PC 440 EP 533 MHz 1, 200 mips Supports floating point and MMU • Memory • Internal flash – 256 MB • Internal RAM – 256 MB • Removable SD flash • Voice mail • Prompts • Configuration files • Custom settings • NO hard drive Jun-21 Slide 24
Hardware • Fan • • • Jun-21 Only runs when temperature exceeds 55°C Variable speed Built-in temperature sensor Can monitor temperature through OS One FXS port standard built in to every unit Slide 25
Hardware • One FXS port standard built in to every unit • Expansion modules max 2 per system • • 4 port analog FXO/trunk with 1 port PFT 4 port analog FXS/station with 1 port PFT 2 port/4 channel BRI 2 port GSM (future) FXO/trunk Jun-21 FXS/station Slide 26 BRI GSM
Hardware Ports • • Ethernet (10/100) USB (v 1. 1) Audio In/Out RS 232/Serial (programming) Intelligent Fan USB (v 1. 1) Ethernet (10/100) Audio Out /In
Hardware Ports • • Ethernet (10/100) USB (v 1. 1) Audio In/Out RS 232/Serial (programming) Display • • • Liquid crystal (LCD) 2 x 20 character Backlit Invertible for wall mounting API controlled Toggle button – • Changes display Jun-21 Slide 28
Hardware • Power /system status LED • Reset button • Remotely accessible function • External brick power supply • NA or Europe • Includes EMC filtering Jun-21 Slide 29
Major Differentiators • Customizable software development platform (PADS) • Reliability • • • power fail transfer ports solid state /no hard drive dynamic thermal management (fan) • Hardware telephony features • • Jun-21 single built in FXS port audio in/out ports optional modules (FXO/FXS/BRI/future GSM) Programmable display Easily brandable Unique look Proven voice applications Slide 30






























