Integrated Hospitality Telephony Solution Vo IP PBX PMS

Integrated Hospitality Telephony Solution Vo. IP PBX, PMS & Call Accounting The Only Micros Fidelio Certified PMS Interface for Asterisk-based PBX www. xorcom. com

Agenda • Introduction to Complete Concierge • Components • Package Types • List of features • On-line demonstration • FAQs (Questions & Answers) www. xorcom. com

Introduction to Xorcom • Award-winning, flexible and modular telephony interface solutions based on XPP™ technology (USB 2) • Hybrid (PSTN + Vo. IP) PBX for business • XR 1000 – SOHO • XR 2000 – SMB • XR 3000 - Enterprise • Built-in reliability • Twin. Star™, Rapid Recovery™ • Worldwide distribution channel www. xorcom. com

Complete Concierge • Provides comprehensive communications for hotel guests and staff at a reasonable cost • Integrated system: • Vo. IP-enabled PBX • Property Management System interface (or stand-alone PMS) • Call Accounting software • Leverages existing hotel infrastructure, such as cabling and analog phone sets www. xorcom. com

PMS Interfaces • Certified interoperable with: www. xorcom. com

Package Types • Choice • Standard PMS functionality • Premium (currently available in US/Canada only) • Standard PMS functionality, plus additional third party applications • Optional annual maintenance for s/w updates www. xorcom. com

Choice Package Features • Integrated wakeup (can be set by Hotel Staff or by Guests) • Integrated browser-based operator panel • Front desk check-in/check-out • Guest name applied to room upon check-in • Vacant applied to room upon check-out • Opening phones for calls at guest check-in • Closing phones for calls at guest check-out • Opening of guest voicemail box upon check-in • Cleaning of all voice messages in guest voicemail box upon checkout • Built in room state system for control of room status and maids • Built in and fully integrated Call Accounting System with adjustable rate tables www. xorcom. com

Premium Package Features • • Everything in “Choice Package” plus… Inbound call center management reporting Time-Share reservation center Outbound campaign software w/scripting Time-Share reservation applications Database/CRM integration for screen pops Call recording storage and playback www. xorcom. com

PRODUCT DEMO View On-line Recording www. xorcom. com

FAQS PAGE http: //www. xorcom. com/products/completeconcierge-frequently-asked-questions. html www. xorcom. com

THANK YOU www. xorcom. com