Asterisk based PBX Solutions Open Source Telephony Interfaces
® Asterisk -based PBX Solutions Open Source Telephony Interfaces, Appliances and Utilities for Commercial Installations Asterisk is a registered trademark of Digium, Inc. Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
Introduction to Xorcom • Award-winning, flexible and modular telephony interface solutions based on XPP™ technology (USB 2) • 5 lines of IP-PBX (type/size of business) • USB-connected channel banks • Property Management System (PMS) interface for hospitality • Built-in reliability • Twin. Star™, Rapid Recovery™, RPS • Xorcom drivers: standard component in Asterisk since v. 1. 2. 4 (Feb ‘ 06) Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
Distribution & OEM Channels Distributor OEM Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
Among our Customers Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
New Standard for Asterisk Connectivity Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
XPP: Unique Selling Points • High speed 480 Mbit/s USB 2 connectivity • Supports very high densities • Typical uncompressed voice: 2, 400 calls/USB • • Full support for fax and modems Modular and scalable Additional ports are ‘hot pluggable’ Simple integration of software applications Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
POWERFUL OPEN-SOURCE ENGINE Asterisk is a registered trademark of Digium, Inc. Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
Asterisk • Worldwide body of avid developers • Robust and accepted platform • Jan ‘ 09 report from Eastern Mgmt Group • 18% of N. A. installs based on open source • Most popular open-source telephony OS (85%) • Minimal $$ needed to start; higher flexibility • Open Source PBXs typically cost ~40% less than conventional telephone systems • Simple to integrate s/w apps Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
ASTRIBANK™ Asterisk® USB Channel Bank – “Best of Show” in Open Source Category – IT Expo West 2009 Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
Astribank Overview • Direct USB connection to Asterisk server • Drivers are native in Asterisk • Auto detection of analog/digital ports • Peripheral device support (I/O ports) • All units are “Twin. Star™-ready” * USB Astribank Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
Modular Design • Flexible and scalable Astribank Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
Multi PRI • • Intended for CLECs and other Vo. IP providers 6 to 16 PRI ports 1 U chassis Comes by default with: • Redundant power supply • Hardware echo canceller for all channels • Up to 4 PRI ports per main board • No single point of failure for all ports • Supports Twin. Star™ Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
XORCOM IP-PBX PRODUCT LINES Five lines to meet requirements of different sizes and types of businesses Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
Xorcom IP-PBX Product Lines XR 1000 – up to 30 users XR 2000 – up up XR 3000 – up up to to 200 users; 4 Astribanks 1000 users; 20 Astribanks XE 2000 – up up XE 3000 – up up to to 200 users; 4 Astribanks 1000 users; 20 Astribanks Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
IP-PBX Features (partial list) • • • User-friendly Web Interface in Different Languages CDR (Call Details Record) TDM/SIP/IAX Trunks Remote Extensions Voicemail Fax Support Voicemail to Email IVR Menu System Ring Groups Call Queues Conference Rooms • • • Follow-Me Time-Based Routing Advanced Dialing Rules Music On Hold Paging and Intercom Web Access to Voicemail Admin Status Screen Package Manager (for easy updates) Phone Provisioning Tool Network Settings Tool Echo Cancellation - OSLEC (Open Source Line Echo Cancellation) See Web listing Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
Peripheral Device Support • Input ports • Up to 4 input ports • Possible usage • Fire/burglar alarm integration • Intercom • Output Ports • Up to 2 output ports • Possible usage • Opening electrical lock • Parking gate Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
User Interface & Management • Elastix Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
XE 2000 and XE 3000 • LCD and touch panel • Network settings • Status – network info, RPS monitoring, HW status • Maintenance – reboot, restart processes • • RAID 1 Fan redundancy Additional Ethernet port Internal backup and restore Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
XE or XR? When to Choose Which… XR Series XE Series • For businesses with standard telephony requirements, where telephone traffic is typically at 40% usage, and • Where cost is a major consideration • For businesses whose call volumes are higher than 40%, and/or • are running additional applications which mandate a more powerful phone system, and/or • have stricter policies about networking and reliability Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
Xorcom IP-PBX Specifications - I FEATURE/MODEL XR 1000 XR 2000 XR 3000 XE 2000 XE 3000 Max. capacity (users) 30 200 1000 Max. concurrent calls 10 45 300 45 480 Max. analog ports 16 160 800 Telephony modules FXS, FXO, BRI ISDN + + + E 1/T 1 PRI, E 1 R 2, T 1 CAS - + + Ethernet port(s) 10/100 Mb/s + + - 10/1000 Mb/s - - + + 2 x Mass storage 4 GB Embedded Disk Card + - - 250 GB HDD - + + 500 GB HDD - * * Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
Xorcom IP-PBX Specifications - II FEATURE/MODEL XR 1000 XR 2000 XR 3000 XE 2000 XE 3000 RAID 1 (Dual Hard Drive) - - - + + Fan redundancy - - - + + Rapid Recovery™ * * * + + - - - + + Front panel USB access - - - + + Internal power supply - + + 1 U 2 U 2 U Internal backup and restore Restore to factory default Power supply notification Front panel LCD and keypad 19” chassis Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
SUPPORTED EXTRAS Simplifying and extending the usability of open source telephony Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
Telecom Connector Option (TCO) • Optional factory installed add-on • Unites FXS ports into a single telecom connector on the rear panel • Available for all Astribanks, XR 2000 and XR 3000 units with ≥ 8 FXS ports • Does not disable front panel FXS ports; can be used in parallel • Excellent for maintenance; front panel LEDs are active when the Telco port is in use • Supplied with 3 meters (~9 ft) telecom cable Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
Hardware Echo Cancellation • • High level EC and voice enhancement 1 module per Astribank/i. PBX (w/telephony ports) 32 -144 speech channels per module Removes load from the CPU 128 ms tail (vs max 32 ms with OSLEC) Basic module supports 32 channels Additional channels are licensed in bundles based on port type Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
Rapid PA™ - Public Address System • Small stand-alone unit; activated by dialing port’s extension • 2 RJ 11 ports per Rapid PA • ‘PBX’ port connects directly to Astribank FXS port • ‘PA’ connection connects to PA ‘line in’ port • No power supply needed; uses Astribank FXS feed • PA device: • standard PC speaker with internal amplifier • industrial-strength amplifying system • anything in-between… Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
RAID 1 Support • Geometrically increases IP-PBX hard-drive reliability • Supplied with XE 2000 and XE 3000 • Two hard disks are supplied; all blocks replicated/mirrored • If the active hard disk fails, the second harddisk automatically takes over and an alarm e-mail is sent to the system administrator • PBX continues working seamlessly Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
PBX Disaster Recovery Made Simple • Never worry again about: • natural disasters • hardware failure • human error • Now you can create, save and restore your PBX files in minutes! Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
Rapid Recovery: Backup & Restore • Utility and storage space 2 GB USB Disk-on-Key (DOK) • Supports all Xorcom IP-PBX models – standard on XE; optional on XR • Backs up entire PBX including user-defined options: • configuration files • voice prompts • voice mail • Descriptive name for each backup • Single DOK for multiple system backups; Up to four* different system recoveries on single DOK * For XEx 000 and XRx 000. A single, non-compressed backup is supported for XR 1000. Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
Rapid Tunneling Utility Secure remote access to IP-PBX Pre-installed on all IP-PBX models Targeted, real-time support End user determines when to connect/disconnect • No technical knowledge required of end user • In real time, Xorcom support specialist can: • • • troubleshoot • perform diagnostics • correct configuration issues Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
Redundant Power Supply • • Microcomputer-based control system Supports up to 16 Astribanks (512 analog ports) Constantly monitors power requirements In the event of malfunction • Automated alert to sys admin • Load balancing of remaining units • Also supports up to 8 internal USB 2. 0 hubs with 4 ports each; total of 32 USB 2. 0 connections Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
Calculating # of Required PS Call Center (100% usage) # of Astribanks # of Power Supplies (PS) 4 2 5 -8 3 9 -12 4 Standard Office (40% usage) # of Astribanks # of Power Supplies (PS) 8 2 9 -12 3 13 -16 4 Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
COMPLETE CONCIERGE Integrated Hospitality Telephony Solution Certified Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
Complete Concierge Overview • Provides comprehensive communications for hotel guests and staff at a reasonable cost • Integrated system: • Vo. IP-enabled PBX • Property Management System interface (or stand-alone PMS) • Call Accounting software • Leverages existing hotel infrastructure, such as cabling and analog phone sets Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
PMS Interfaces • Certified interoperable with: Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
Choice Package Features • Integrated wakeup (can be set by Hotel Staff or by Guests) • Integrated browser-based operator panel • Front desk check-in/check-out • Guest name applied to room upon check-in • Vacant applied to room upon check-out • Opening phones for calls at guest check-in • Closing phones for calls at guest check-out • Opening of guest voicemail box upon check-in • Cleaning of all voice messages in guest voicemail box upon checkout • Built in room state system for control of room status and maids • Built in Mini-bar soft phone for control of mini-bar management • Built in and fully integrated Call Accounting System with adjustable rate tables Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
COMPLETE CONCIERGE PRODUCT DEMO View On-line Recording Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
COMPLETE CONCIERGE FAQS PAGE http: //www. xorcom. com/products/completeconcierge-frequently-asked-questions. html Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
TWINSTAR™ True Redundancy for Complete Asterisk PBX “Best of Show” in On-Site Product Launch Category – IT Expo East 2009 Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
High Availability Solution for Asterisk • Provides full redundancy for a complete PBX system, incl. telephony interfaces • Quick and automatic failover process keeps downtime to an absolute minimum • Auto detection of server failure & switch XPP Technology to backup server • Firmware-based switching mechanism is not network-dependent • Solution components: • two Xorcom IP PBX units with identical configurations • Xorcom Astribank channel bank(s) with dual USB ports Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
Initial Setup: Identical Servers • Two Xorcom servers + dual-USB Astribank USB Xorcom server (primary) LAN/WAN IP Phones Xorcom server (backup) USB PSTN Astribank (front panel) USB-connected channel bank providing analog/digital telephony interfaces Analog Phones Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
Standard Operation: Primary Active • Two Xorcom servers + dual-USB Astribank USB Xorcom server (primary) LAN/WAN IP Phones Xorcom server (backup) USB PSTN Astribank (rear panel) USB-connected channel bank providing analog/digital telephony interfaces Analog Phones Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
If the Primary Server Fails… Server Failure USB Xorcom server (primary) LAN/WAN IP Phones Xorcom server (backup) USB PSTN Astribank (rear panel) USB-connected channel bank providing analog/digital telephony interfaces Analog Phones Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
…the Backup Server is Activated Backup Server assumes Primary Server IP Address Switch Changes to Backup Server USB Xorcom server (primary) LAN/WAN IP Phones Xorcom server (backup) USB PSTN Astribank (rear panel) USB-connected channel bank providing analog/digital telephony interfaces Analog Phones Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
Installing Astribank on Distributions • For Astribank FXS/FXO/PRI • install the fxload package for uploading of Astribank firmware • install the freepbx-module-zapauto package for automatic channels configuration • For Astribank BRI • same packages as above • install BRIstuff • recompile Asterisk, Zaptel, and libpri from the source • Full documentation on Xorcom Web site Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
CASE STUDIES Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
Visit Our Web Site… Product Vertical Industry Country XR 1000 Health Care USA XR 2000 Advertising United Kingdom XR 2000 Recruitment United Kingdom XR 2000 Transportation & Banking Reunion Island XR 2000 Legal United Kingdom XR 2000 Real Estate Uruguay XR 3000 Marketing Research Kazakhstan XR 3000 Software Israel Astribank Finance Greece Astribank Finance Ireland Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
TESTIMONIALS Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
What Our Customers Are Saying: to d us pe e w o l al ty X al P PB conomic and I m o ost e tion, Xorc t “The ent the m munica the cos uce com em impl lephone tially red – Sergey of te substan ivity. . . ” by act ON there ur main , COMIC of o Vanner “Saving money month as we was felt in th e were a phones ble use first in our t h b e LAN fre ranch o e ff IT Man of charge. ” - ices via the Steve ager at Harder FTS , d nt an ur e m p i o qu eeded the e “Both grator exc go te ie our in tions. ” - D a Braglia a t ri expec , Inmobilia a Bragli “The c ap solutio ital cost of im n traditi was half th plementing on e t the fu al solution price of pur he propose nction d c y ality is et by using hasing a saving IP sti s about are impress ll provided. telephony a th iv ll W everyt is solution e, what is re hile the cos is the hing a t a lly gre flexibi nd mu compe at l i c t y; h ti Merso tors - with n more than it does the n, JD L o hidd aw en cos ts. ” - D avid “Since we were unfamiliar with Asterisk, we expected that the installation, implementation and testing cycle would take a few weeks, but in reality, since Xorcom configuration was so intuitive, our phone system was shut down for only a few hours. ” - Bruno K. - Cirrus Informatique “The f lex Xorcom ibility of the decisiv system was th e enable factor for us e d us to. It hands ets, w use existing h i ch sav money ed us . ” Goldst – Colin ei Group n, Redbus M edia ly xtreme e s k r wo call ystem “The s h very good it re well, w and lots mo r , quality than ou sdell, n l I functio PBX. ” - Pau s u previo h Isdell & Co g a Cavan “Xor co telep m make s h back ony hard great s it w ware servi i ce. ” th treme and - Bla n Co ndous x Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
KEY SALES & SUPPORT BENEFITS Why Choose Xorcom? In a Nutshell… Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
Sales Benefits of Xorcom Platform • Simple, pre-configured: works ‘out of the box’ to save time and money • Small, professional, industry standard 19” 1 U/2 U • High density: • Up to 32 analog, 120 digital or 144 combined ports (per chassis) • Full telephony connectivity: FXS, FXO, PRI (E 1/T 1), T 1 CAS, E 1/R 2, BRI ISDN • Modular and scalable • Connects to Vo. IP (SIP, IAX), incl. soft phones Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
Support Benefits of Xorcom Platform • 12 -month warranty; on-going free software upgrades for future features • Rapid Recovery™ for backup/restore • Redundant Power Supply for extra reliability • RAID 1 for dual hard disk drive redundancy • Rapid Tunneling™ for easy remote maintenance • Twin. Star™ failover solution Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
Thank You Vo. IPon www. voipon. co. uk sales@voipon. co. uk Tel: +44 (0)1245 808195 Fax: +44 (0)1245 808299
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