Socrates and Lean Six Sigma The Art of

Socrates and Lean Six Sigma The Art of Driving Retention & Fun

Introductions Tracy ORourke Elisabeth Swan

The Socratic Method • • How We Learn – Benedict Carey Techniques to improve both recall and retention Based on a number of independent studies Some intuitive, some not…

Techniques • Tests or “Retrieval Practice” • Random review • Level of difficulty

Techniques • • Immediate recall Forgetting helps Snooze you win Use it or Lose it

Quiz Okay – name as many of the techniques you just heard about in the next 2 minutes… GO!

Results • How many and which ones did you remember? Why? • Think about these techniques later today, see if you recall others • Wake up tomorrow and see if you recall even more (percolation)

Who Is This?

Does creative genius come from knowing all of the answers? Or in asking profound questions?

A Profound Question Is… One that challenges assumptions, considers new possibilities, and has potential to serve as a catalyst for action and change.

Why Do We Stop Asking “Why? ”

Creative Genius That Started With “Why? ” Why do we have to wait for the photo?

Creative Genius That Started With “Why? ” Why do I have to listen to all the voicemails to find the one that I really need?

Creative Genius That Started With “Why? ” If they can put a man on the moon, why can’t I make a better foot?

Round 1

Round 2

Round 3

And the winner is. . .

Think like a child… In Summary Bring creativity, laugher and games back… Make it a safe environment to ask questions again.