Lahore School of Economics Communication Skills Rumessa Naqvi

Lahore School of Economics Communication Skills Rumessa Naqvi

What is Communication? § Communication is the art of transmitting information, ideas and attitudes from one person to another. § It is the process of meaningful interaction among human beings.

Its Essences : ¬PERSONAL PROCESS ¬INVOLVES CHANGE IN BEHAVIOUR ¬MEANS TO INFLUENCE OTHERS ¬TOOLS FOR CONTROLLING AND MOTIVATING PEOPLE. IT IS ALSO A SOCIAL AND AN EMOTIONAL PROCESS.

What are the most common ways we communicate in? rd o W en Spok Written Word ges a m al I u s i V Bod y La ngu age

• Dealing with failure &success • Handling criticism &conflict Abilities • Thesis • Letters • CV • Application • Empathy • Body language • Critical reading • Skimming • Integrity • Values • Ethics Habits Skills • Motivation • Commitment • Responsibility • Health • Confidence • body language Attitude Self image Self awareness Writing Listening COMMUNICATION SKILLS Your Goal Reading • Presentations • Speeches • Extempore talk • interviews Identifying your purpose Thinking Speaking priorities Inquiring Problem solving Decision making Critical thinking Time management

Points to Remember § § § Punctuality Regular Attendance (Crucial to score marks on CP) Course Pack — a must Strict deadlines / No retakes Mobile phones must be turned off or on silent mode Note-taking preferred Portfolio maintenance Active listening Bring ample stationery Explore different sources of knowledge Cooperative learning

Course Outline § Course Title: Communication Skills § Credit Hours: 3 § Course Description This course is designed to instill self-confidence in each pupil. Its purpose is to help the students achieve results in their communications with others, build collaborative relationships that emphasize trust and respect, and aid them in communicating effectively using simple, concise and direct language. The students will engage in the process of communication in a systematic manner. They will participate in class discussions and other activities that have been devised to enhance their active listening skills, improve their powers to anticipate and avoid common misunderstandings, and to eliminate the roadblocks that undermine their ability to communicate effectively.

Course Benefits § Communication skills are an essential element every person, especially someone related to the business world, must have as part of their standard tool set. In this course, through interactive workshops, self-assessments, roleplaying activities and video simulations, you gain practical experience initiating and responding to various forms of communication. You learn to handle situations based on a flexible, genuine and self-confident approach. You also gain the skills to collaborate with others and hone your communications toolkit.

Course Objectives § § § § Appreciate the significance of communication Understand the process of communication Critically read a text and evaluate arguments Present your thesis Employ effective interpersonal skills Organize information in a coherent manner Engage in effective business communication Make oral presentations

Assessment Criteria § § § § Class Participation Quizzes/Mini Assignments Mid-Term Examination Extempore Speeches Mock Trial End Term Essay Presentations Final Examination 15 15 20 5 5 5 10 25

§ Session 1 Communication Skills: An Overview § Session 2 Significance and Role of Communication Skills § Session 3 The Process of Communication: Mechanics of Writing

§ Session 4 Non-verbal Communication § Session 5 Developing ideas § Session 6 Organization § Session 7 Effective Listening & Effective Speeches

§ Session 8 Principles of conversation § Session 9 Speaking Skills § Session 10 Making Oral Presentations § Session 11 & 12 Argumentation & Persuasion I & II

§ Session 13 Critical Thinking § Session 14 Exercise in Conciseness § Session 15 Midterm

§ Session 17 Interpersonal Skills § Session 18 &19 Extempore Speeches § Session 20 & 21 Analyzing Visual Content

§ Session 22 End Term Essay § Session 23 & 24 Mock Trial

§ Session 25 , 26 , 27 Presentations § Session 28 Final Exam

Lahore School of Economics Communication Skills Rumessa Naqvi