INFORMATION SESSION What is Year Up How it

INFORMATION SESSION

• What is Year Up? • How it Works • Our Results • How You Can Apply

But first… an energizer!

What is Year Up? • Year Up enables young adults, ages 18 -24, to move from minimum wage to meaningful careers in just one year. • At Year Up, we’re working to connect talented and motivated young adults like you to career opportunities at top companies. • We want to equip you with the skills, experience, and support you need to launch a professional career.

The Opportunity Divide

How It Works

Program Structure Program Phase 1: Learning and Development 6 months Program Phase 2: Corporate Internship 6 Months Post-Graduation: Year Up still supports in Career & Higher ED Ongoing • Educational stipends • Advisors & Mentors • Academic classes • Professional skills • Hands-on training • Corporate internship • Behavioral contract • Constant feedback

Learning & Development Phase – 6 Months • Learn business communications and professional skills • Develop technical skills in one of our training tracks: • Information Technology • Cyber Security • Business Operations • Software Development Classes are Monday-Friday, 8: 00 AM 4: 00 PM OR aligned with college partner schedule

Learning & Development: A Day-In-The-Life

Internship Phase – 6 Months Gain hands-on experience in internship roles like: • Junior Engineer • Client Services Associate • Accounts Receivable Analyst Intern at a top company like:

Internship Phase: Student Testimonials

v You love answering customer/client requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areas v You like to research and communicate account discrepancies with customers and provide accurate information for customer requests on their accounts v v Provide customer service or technical assistance to inbound callers while learning more about the customer’s needs to cross or upsell products and services Responsible for overseeing accounting functions pertaining to the payment of debts or the collection of revenues from customers

v You possess working knowledge of triage life cycle processes, experience with Windows Systems Administration and Linux Systems Administration v You have an understanding of programming concepts (Python), working knowledge of security operations tools (such as firewalls, IDS/IPS, NIDS, HIDS, Sys Logs) v Own and manage tickets through resolution (may include incident management activities, root cause analysis, escalation, notification, and communication to affected parties) v Analyze network and host-based security logs & identify and reduce the impact of security incidents

v You love to analyze problems and solve issues v You enjoy learning new technologies and improving processes v Collaborating with others while working on design system components v You need to fix a bug with existing code. You start by looking through certain portions of existing code and writing out what those portions of code do. You identify what is going wrong, then look through the existing code to find the problem and fix it

v You enjoy hands-on problem solving v You love to learn and master the newest technology v You like to work closely with people to understand solve issues v You log into Zen. Desk, a software your team uses to track technical issues. You have three issue tickets assigned to you and you walk through each case, calling the user to identify the problem and trying various solutions.

Campus Differences Gateway Community College Degree Options Associates Degree in Organizational Management Associates Degree in Network Technology Associates Degree in Computer Information Systems Track Offering(s) Helpdesk/Desktop Support Cyber Security Computer Programming Business Fundamentals Learning Experience In person and online (up to 27 credits) Location Central Phoenix Tuition Credit based Per Semester Funding Pell and Scholarships cover tuition

The Year Up Solution Our Results

Year Up Program Outcomes

National Impact

Our Impact Why Apply to Year Up?

“Why I Applied” – Hear from Year Up Alumni

Ready to Apply? Year Up Application Process Application Academic Assessment Interview Conditional Acceptance Onboarding Enrollment

Questions?

We exist to close the Opportunity Divide Questions? Year Up Arizona Admissions Phone: 480 -376 -0898 azadmissions@yearup. org

Application Workshop Links 1. Application (in your email) 1. Yearup. org/infosignin 2. FSA ID: fsaid. ed. gov 3. MEID: admissions. Maricopa. edu