Information behavior information need information seeking behavior information

資訊行為(Information behavior) 資訊需求 (information need) 資訊尋求行為 (information seeking behavior) 資訊使用 (information use)

生醫圖書館之使用者類型 • Faculty • Researcher • Young scholar (graduate students, Ph. D students, Post-Doc) • Undergraduate students • Physician • Clinical staff • General pubic

資訊需求的類型 (Gorman, 1995) Type of need Description Unrecognized needs Clinician not aware of information need or knowledge deficit. Recognized needs Aware that information needed; may or may not be pursued. Information seeking occurs; may or may not be successful. Pursued needs Satisfied needs Information seeking succeeds.

資訊需求的類型(Forsythe, 1998) Formal, general information (教科書, 期刊論文) Formal, specific information (病歷資料)

資訊需求的類型(Forsythe, 1998) Informal, general information ◦ Transportable across settings (basic cultural knowledge, learned during childhood and professional socialization; 例: 在什麼場合與時機可以討論病 人治療方式) ◦ Vary somewhat from location to location (experiential evidence accumulated and transmitted in the course of medical practice; 例: 某院對特 定疾病偏好採用某種療法) Informal, specific information (picking up during socialization into particular institution; 例: 你新去的 醫院急診室設備與物資的配置位置)

醫師資訊尋求行為 E. R. Stinson, D. A. Mueller (1980, JAMA) ◦ 資訊來源依序為 ◦ Medical literature ◦ Professional colleagues ◦ Associational meetings ◦ Continuing education courses ◦ Pharmaceutical representatives

影響資訊需求與行為的因素 E. R. Stinson, D. A. Mueller (1980, JAMA) ◦ type of practice ◦ Specialty ◦ Location of practice ◦ Professional’s age ◦ Size of their primary hospital

生醫相關領域教師資訊行為 K. L. Curtis, A. C. Weller, J. M. Hurd (1993) ◦ As new formats become available for accessing literatures, the traditional formats continue to be used. ◦ Training sessions must be tailored to the audience. ◦ The availability of local resources and their use by faculty needs to be understood.

生醫相關領域教師資訊行為 K. L. Curtis, A. C. Weller, J. M. Hurd (1995) ◦ Use of printed IM among faculty was in transition. ( Medline) ◦ Faculty preferred accessing electronic databases from their offices to doing so from the library. ◦ Health science faculty used a wide variety of databases, in addition to Medline, to fill their information needs. ◦ Most faculty didn’t take advantage of either in-house or electronic training sessions offered by librarians.

VALUE OF DATABASES OTHER THAN MEDLINE FOR RAPID HEALTH TECHNOLOGY ASSESSMENTS

生醫相關領域教師資訊行為 J. A. Adams, S. C. Bonk (1995) ◦ The most common obstacle to the use of e-information reported by faculty is a lack of knowledge about what is available. ◦ User training is considered by faculty be to b high-priority need. ◦ Faculty readiness to access electronic information resources is always universal.

生醫相關領域教師資訊行為 J. A. Adams, S. C. Bonk (1995) 續 ◦ Faculty indicate the attractiveness of e-mail as a mode of communication and their strong desire to initiate various library functions/ services by this medium. ◦ Campuses must provide universal access to campus computer networks for the campus community.