Chapter 1 Managing Human Resources Today 1 2

Chapter 1 Managing Human Resources Today 1. 2. 3. 4. 5. Answer the question, “What is human resource management? ” Explain with at least four examples why knowing HR management concepts and techniques is important to any supervisor or manager. Explain, with examples, what trends are influencing human resource management. List, with examples, 10 things today’s HR managers do to deal with these trends and challenges. Discuss some competencies HR managers need to deal with today’s trends and challenges. 1

What is Human Resource Management? Management Process The five basic functions of management: planning, organizing, staffing, leading, and controlling. 2

What is Human Resource Management? Human Resource Management The process of acquiring, training, appraising, and compensating employees, and of attending to their labor relations, health and safety, and fairness concerns. 3

What is Human Resource Management? What is Human Resource Management Functions? Job analysis Human resource planning Recruitment Selection Training and development Performance appraisal Wages and salaries Incentives and benefits Communicating and building employees commitment Safety and health Equal opportunity and affirmative action. Handling grievances and labor relations. 4

What is Human Resource Management? Why Is Human Resource Management Important to all Managers? Avoid personnel mistakes Improve profits and performance You may spend time as an HR manager HR for entrepreneurs 5

What is Human Resource Management? Line and Staff Aspects of HRM Authority The right to make decisions, direct others’ work, and give orders Line Manager Staff Manager A manager who is authorized to direct the work of subordinates and is responsible for accomplishing the organization’s tasks A manager who assists and advises line managers. 6

What is Human Resource Management? Line and Staff Aspects of HRM HR and line managers share responsibility for most human resource activities. (Why and How? ) What are line managers’ human resource management responsibilities? 7

What is Human Resource Management? Organizing the Human Resource Department’s Responsibilities HR functions in small business Manager/Owner Sales M. Operations M. Finance M. HR functions in medium size firm President Sales M. Operations M Finance M. 8 HR M.

What is Human Resource Management? Organizing the Human Resource Department’s Responsibilities HR functions in a large firm President & CEO Training & Dev. Manager Marketing VP Operations VP Finance VP HRM VP Compensation & Benefits Manager Staffing Manager Safety & Health Manager Labor Relations Manager 9

What is Human Resource Management? New Approaches to Organizing HR “New types of HR groups”M The transactional HR group The corporate HR group The embedded HR units The centers of expertise 10

The Trends Shaping Human Resource Management Technological Advances Trends in the Nature of Work Service Jobs Human Capital Demographic and Workforce Trends Demographic Trends Nontraditional Workers Generation Y Retirees Workers From Abroad 11

The Trends Shaping Human Resource Management Globalization and Competition Trends Indebtedness “Leverage” and Deregulation Economic Challenges and Trends 12

What do the New Human Resource Managers do? They focus more on strategic, big picture issues Strategic human resource management Formulating and executing human resource policies and practices that produce the employee competencies and behaviors the company needs to achieve its strategic aims. They use new ways to provide hr services They take a talent management approach to managing human resources Talent management The end-to-end process of planning, recruiting, developing, managing, and compensating employees throughout the organization. 13

What do the New Human Resource Managers do? They manage employee engagement They manage ethics Ethics The principles of conduct governing an individual or a group; specifically, the standards you use to decide what your conduct should be. They measure hr performance and results They use evidence-based human resource management 14

What do the New Human Resource Managers do? They add value They understand their human resource philosophy They have new competencies 15

What Competencies do Today’s Human Resource Managers Need? 16

What Competencies do Today’s Human Resource Managers Need? HRCI certification Professional in Human Resources (PHR) Senior Professional in Human Resources (SPHR) The HRCI knowledge base Strategic business management – Workforce planning and employment - Human resource development – Total rewards - Employee and labor relations - Risk management - Core knowledge 17