MANAGING HUMAN RESOURCES IN SMALL AND ENTREPRENEURIAL FIRMS

MANAGING HUMAN RESOURCES IN SMALL AND ENTREPRENEURIAL FIRMS Arruneysha Cut Aldira R. C.

Pentingkah UKM? �Suatu bentuk usaha kecil masyarakat yang pendiriannya berdasarkan inisiatif seseorang. �Sangat berperan dalam mengurangi tingkat pengangguran yang ada di Indonesia. �Menyerap banyak tenaga kerja Indonesia yang masih mengganggur. �Berkontribusi besar pada pendapatan daerah maupun pendapatan negara Indonesia. Sumber: seputarukm. com

HRM pada UKM Berbeda �SIZE �PRIORITIES �INFORMALITY �THE ENTREPRENEUR �IMPLICATION

HRM Penting dalam UKM �HRM yang efektif wajib hukumnya dalam UKM �High-growth SMEs placed greater importance on training and development, performance appraisals, recruitment packages, maintaining morale, and setting competitive compensation levels than did lowperforming firms �HRM yang efektif bisa jadi peluang untuk mendapatkan pelanggan yang lebih banyak.

Memakai Internet & Program Pemerintah untuk Mendukung HR Effort �Patuh dengan Hukum Ketenagakerjaan - “bagaimana kontrak kerja? ”, “apa karyawan harus dihitung lembur? ”, dll �Employment Planning & Recruiting �-Web Based Recruiting �Employment Selection �- Mematuhi Hukum �Employment Training �Employment Appraisal & Compensation �Employment Safety & Health

LEVERAGING SMALL SIZE: FAMILIARITY, FLEXIBILITY, FAIRNESS, INFORMALITY, AND HRM. Smallness diartikan sebagai familiarity secara personal pada kekuatan, kebutuhan, dan situasi keluarga dari karyawan. Dan juga diartikan sebagai kebijakan dan praktek kerja perusahaan menjadi flexible dan informal

Simple, Informal Employee Selection Procedures A Streamlined Interviewing Process � Preparing Focus on knowledge and experience, motivation, intellectual capacity, and personality. � Specific Factors to Probe ask a combination of situational questions + open-ended questions. � Conducting Pengalaman kulian, pengalaman kerja parttime dan full time, tujuan dan ambisi, reaksi terhadap pekerjaan yang berkaitan, selfassessment, pengalaman militer, dan aktivitas lain yang sedang dilakukan. � Match the Candidate to The Job. Work-Sampling Test A Work-sampling test means having the candidates perform actual samples of the job in question.

Flexibility in Training �Four-Step Training Process 1. Write a job description. 2. Develop a task analysis record form. 3. Develop a job instruction sheet. 4. Prepare training program for a job. �Informal Training Method: § Offer to cover the tuition § Identify online training opportunities § Provide a library of tapes and DVDs § Encourage the sharing § Send people to special seminars and association meetings § Create a learning ethic

Flexibility in Benefits and Rewards �Work-Life Benefits Small business owners did a better job of “understanding when work/life issue emerge. �Recognition �Small Business Benefits for Bad Times �Simple Retirement Benefits Improved Communication �Newsletter �Online �The Huddle

Fairness and the Family Business �Reducing such fairness problem involve: § Set the ground rules § Treat people fairly § Confront family issues § Erase privilege

USING PROFESSIONAL EMPLOYER ORGANIZATIONS (PEO) Meliputi: managing personnel, dan memutuskan untuk menyerahkan fungsi HR.

How do PEOs Work? • Umumnya, PEO menanggung tugas-tugas dari HRM. • PEO menangani aktivitas yang berkaitan dengan karyawan, seperti rekrutmen, hiring, payroll dan pajak. • Fokus pada perusahaan dengan jumlah karyawan kurang dari 100 orang. • “Administrative service only” Why use a PEO? ? �Lack of Specialized HR Support. 1. Paperwork 2. Liability 3. Benefits 4. Performance

Caveats “ If your PEO is poorly managed, or goes to bankrupt, you could find yourself with an office full of uninsured workers” � Guidelines for finding and working with PEOs: 1. Conduct a need analysis. 2. Review the service of all PEO firm. 3. Determine PEO’s accredited. 4. Check the provider’s bank, credit, insurance, and professional references. 5. understand how to the employee benefits will be funded. 6. See if the contract assumes the compliance liabilities in the applicable states. 7. Review the service agreement carefully. 8. Investigate how long the PEO has been in business. 9. Check out the prospective PEO’s staff. 10. “How will firm deliver its services? In person? By phone? Via the web? ” 11. Ask about upfront fees and how these are determined. 12. Periodically get proof that payroll that taxes and insurance premium are being paid properly and that any legal issues are handled correctly.

MANAGING HR SYSTEMS, PROCEDURES, AND PAPERWORK Basic Form Tabel 18 -3 Basic Component of Manual HR Systems Automating Individual HR Tasks Human Recource Information Systems (HRIS) Other Sources Packaged Systems Improved Transaction Prcessing Online Self- Processing Improved Reporting Capability HR System Integration HRIS Vendors HR and Intranets