Workout JULY 2019 Release 01 1 1 Overview

Workout JULY 2019 Release 01. 1 1

Overview § Welcome and introductions § Context setting § Why feedback is important § Giving and receiving feedback § Creating a feedback culture 2

Context 3

Context 4

Reflection • • When and how do you give feedback to your team? When have you given feedback and it didn’t go well? What did you learn? How have you encouraged your team to give you feedback? Have you received feedback which you didn’t receive well? What was the impact? Describe a time you were given feedback from a people leader that impacted you. What made this feedback so great? How will this impact you and how you give feedback to your team? 5

Improve your impromptu feedback https: //www. youtube. com/watch? v=r. Fgu 0 n. OHCc. E 6

How to give candid feedback https: //www. youtube. com/watch? v=Zn 9 LA 7 -FZz 8 7

SBI feedback model https: //www. youtube. com/watch? v=s 7 h 5 h. Ct. F 09 o 8

Giving feedback Activity one (whole group) 1. I will give you a scenario. 2. Write your feedback statement on a post it note and place in a bowl. 3. Each person will pick out a statement and read it aloud to the group. You can choose tone and body language when reading out but don’t change the words. 9

Giving feedback Activity two (in small groups) 1. We will agree on a scenario. 2. Write your feedback statement on a post it note and practice giving the feedback to the people in your group. 3. Each person should have a turn, the rest of the group can give any feedback. 10

Giving feedback Activity three (in pairs) 1. Use your high level seriousness scenario from your development and action guide. 2. Briefly explain the situation to your partner (30 - 60 seconds). 3. Practice giving the feedback to your partner. 4. Discuss what worked and where you can improve. 11

Advice from the public service Link to LDC website 12

Advice for future new people leaders (option 1) Work in pairs or small groups. 1. Think about the top two or three pieces of advice around Feedback that you would give to a new people leader. 2. Share your advice for new people leaders by writing it down on a piece of A 4 paper. 3. These can then be put up around the room for future participants to read. 13

Advice for future new people leaders (option 2) Work in pairs or small groups. 1. Think about the top two or three pieces of advice around Feedback that you would give to a new people leader. 2. Share your advice for new people leaders by writing it down on the roll of paper, like a graffiti wall. 3. This can then be put up in the room for future participants to read. 14

Advice for future new people leaders (option 3) Work in pairs or small groups. 1. Think about the top two or three pieces of advice around Feedback that you would give to a new people leader. 2. Share your advice for new people leaders by recording snippets on your phone. 3. Send the recording to your facilitator. 4. These can then be played in future Workouts for other participants to listen to. 15

Any questions? Haere rā 16