Value Innovation The Strategic Logic of High Growth

Value Innovation The Strategic Logic of High Growth… A Cycom Adaptation FLEUR DE LYS chapter

Cycom Canada Adaptation • Serving the Canadian marketplace since 1982 • Proud association with leading manufacturers such as Microsoft, IBM, HP, Cisco, Sun, EMC², and recently appointed Dell Business Partner • Leading systems integrator and services provider for mobile point-of-care computing to the Canadian Health • Recently expanded to the Middle East with a successful sales and installation of Stinger Medical Point-of-Care mobile computing carts in Qatar • Partnerships with the very best in healthcare software applications & hardware providers and manufacturers i. e. Infologix, Rubbermaid Medical, Ergotron, Stinger Medical, Premise, Motion Computing, BCARE, Absolute Software® FLEUR DE LYS chapter

Providing Solutions to Critical Healthcare Concerns • RISK: Identify, monitor, assess, manage and control • PATIENT CARE: effective delivery and safety • Find a way to cost-effectively serve the needs of its community • Maintain a reputation for outstanding quality and patient care Enable the most ideal patient experience possible Enhance the flow of patients across the organization FLEUR DE LYS chapter

The Measures of Strategy o. Industry Assumptions o. Strategic Focus o. Customers o. Assets and Capabilities o. Product and Service Offerings FLEUR DE LYS chapter

The Two Strategic Logic 5 Measures of Strategy Conventional Logic Value Innovation Logic Industry Assumptions Industry’s conditions are given. Industry conditions can be shaped. Strategic Focus The aim is to beat the competition. Build competitive advantage. Competition is not the benchmark. Offer a quantum leap in value to dominate the market. Customers Retain and expand its customers base Focus on key commonalities in what our customers value Assets and Liabilities Leverage its existing assets and capabilities What would we do if we are starting anew? Must not be constrained by what it already has. Product and service offerings Maximize the value of services and products offered within its traditional industry Think in terms of total solution customers seek. Even it’s beyond the industry’s traditional offerings. FLEUR DE LYS chapter

Industry Assumptions o Many companies take their industries’ conditions as given and set their strategy accordingly. FLEUR DE LYS chapter

Industry Assumptions o Value innovators don’t. No matter how the rests of the industry is faring, value innovators look for blockbuster ideas and quantum leaps in value that they offer their customers. FLEUR DE LYS chapter

Strategic Focus o Many organizations let competitors set the rules of their strategic thinking. They compare their strengths and weakness against their rivals then focus on building an advantage. FLEUR DE LYS chapter

Strategic Focus o Value innovators don’t. Value innovators deliver superior value from all the factors the industry competes on. FLEUR DE LYS chapter

Customers o Many companies seek growth through retaining and expanding their customer base. This often leads to greater customization of offerings to meet their customers specialized needs. FLEUR DE LYS chapter

Customers o Value innovators focus on the powerful commonalities in the features that customers value. They focus on what unites customers. FLEUR DE LYS chapter

Assets and Capabilities o Many companies view business opportunities through the lens of their existing assets and capabilities. They often ask, Given what we have, what is the best we can do? FLEUR DE LYS chapter

Assets and Capabilities o Value innovators don’t. Value Innovators assess business opportunities without being biased or constrained by where they are at a given moment. FLEUR DE LYS chapter

Product and Service Offerings o Conventional competition takes place within clearly established boundaries set by products and services the industry traditionally offers. FLEUR DE LYS chapter

Product and Service Offerings o Value innovators often cross these boundaries. They think in terms of the total solution buyers seek, and try to overcome the compromises their industry forces their customers to make. FLEUR DE LYS chapter

Mobile Medication Carts FLEUR DE LYS chapter

Tablet Computers FLEUR DE LYS chapter

Cycom Medi. Suite® Kiosk Systems o. Infection Control Security Screening o. Patient Registration o. Directory and Way Finding FLEUR DE LYS chapter

Premise Bed Management/ Patient Flow Solutions Intuitive and Clinically Focused Trans form manual and fragmented process into Fast Automated Workflows Adds Capacity and Improve Patient Care Management FLEUR DE LYS chapter

Pharmacy & e. Mar Solutions o o o Fully WEB Based HL 7 Interface Drug Management n n n o o o o Provides ability to manage drugs used throughout the facility Medi-Span integration which provides drug interaction alerts, etc. Alerts and Interaction Module Dosage Frequencies Controlled Drugs & Narcotics Management Ward Stock Fulfillment Fill Cycle Management Med Order Management Patient Profiles Drug Administration/e. Mar & Ward Transfers Label Printing, Bar Coding and Scanning FLEUR DE LYS chapter

B Informed Delivers Corporate Reporting Quality Analysis v. Easyv Fully secure with multi-level access and auditing capabilities Databasae Integration v v Comprehensive online analytical processing (OLAP) Built-in report writer, and multiple format report publisher Timely Information v v. Transforms Fully Customizable FLEUR DE LYS chapter to-use web based corporate reporting Works with any open database multiple data sources into actionable knowledge

E-Forms & E-Reports FLEUR DE LYS chapter

Asset and Patient Tracking FLEUR DE LYS chapter

Digital Signage Partnership FLEUR DE LYS chapter

Medical Accessories FLEUR DE LYS chapter

Medical Furnitures FLEUR DE LYS chapter

Cycom IS/IT Infrastructure Maintenance & Support Computing Devices Maintenance & Support • Time & Material Block of Hours • Depot Repair • Exchange Services • Customized Service Delivery ü 365 x 7 x 12 x 4 ü 365 x 7 x 24 x 4 üOff hours/flex Hours PM Services FLEUR DE LYS chapter Project Development & Implementation In House Support • Integrating Policy into • Comprehensive Organization structures support package • Review capacity of • Full Parts Support & operational • 24 hours remote support functions • Manage equipment returns • Adapt policies & replacement • Develop & implement • Handle all warranty claims Training programs • Flex maintenance • Develop communications schedules Strategy • Set up advisory and issues functions • Incident monitoring

Cycom Offered Medi. Tech Solutions o o o Medi. Tech and non Medi. Tech infrastructure refreshes Magic and Client Server Implementations Medi. Tech Certified Solutions consistent with Enterprise IT requirements o o PACS Implementation and Security Services Servers, storage, tape backup, networks and operating system environments Comprehensive professional services Full Cycle Services, assessments, design, integration, implementation, data migration, cutover and support Post implementation on-site infrastructure support Minimize downtime and loss of data in event of failure Maximize availability of system to all users Enable disaster recovery capability o o o FLEUR DE LYS chapter

Safer, Better and Faster Decision Making Venture. Tech Network® FLEUR DE LYS chapter