SAP Patient Management The Patient Centric Solution SAP

SAP Patient Management is. . . the premium solution for patient management in your

1 - Patient Admission “Hello. I’m Albert Dorn. I’ve an appointment for a hip

Patient Admission More efficient admission process for planned and non-planned treatments The patient admission

2 - Care Unit Work Station “I was expecting the patient. I assign him

Care Unit Work Station All relevant patient information at a glance – all functions

3 – Clinical Supply Chain Management Physician Dr. Ross During the initial examination, care

Clinical Supply Chain Management Implementation of the Clinical Supply Chain with optimized use of

4 – Open Communication OR Team “During surgery, we document the exact progress of

Open Communication Integrated System Landscape Through Open Communication Clinical System Surgery System Laboratory System

5 – Appointment and Resource Scheduling Patient Albert Dorn ã “Before I was discharged,

Appointment and Resource Scheduling Fast and efficient appointment scheduling and optimum use of available

6 – Embedded Workflow Patient Albert Dorn Mr. Dorn is discharged from the hospital

Embedded Workflow Optimize your processes by proactively bringing the right information and tasks at

7 – Comprehensive DRG Support “I check and complete the DRG-relevant documentation. I carry

Comprehensive DRG Support Easy DRG determination and intelligible verification tools DRG support in SAP

8 – Patient Accounting Patient Accountant Philipp Borg ã SAP AG 2002, Title of

Patient Accounting All billing-relevant tasks performed with ease Insurance Case Data The billing work

9 – Integrated Financial Accounting Accountant Christine David ã “In Financial Accounting, integration with

Integrated Financial Accounting Data captured at its source. Automatic posting of documents directly where

10 – Integrated Cost Accounting “I check the profitability of all patients who have

Integration with Controlling Cost transparency in medical service processes SAP Patient Management Medication Accommodation

Benefits at a Glance Patient-centric all information exists and can be analyzed on a

And What Do Our Customers Say? More than 500 hospitals worldwide run SAP Patient

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SAP Patient Management The Patient. Centric Solution

SAP Patient Management is. . . the premium solution for patient management in your hospital . . . the integrated solution for your outpatient and inpatient processes . . . the patient-centric platform for your administrative and clinical processes ã SAP AG 2002, Title of Presentation, Speaker Name 2

1 - Patient Admission “Hello. I’m Albert Dorn. I’ve an appointment for a hip operation. ” Patient Albert Dorn “That’s right, you’re on my list. I just need a few more details for your admission. ” Admissions Clerk Maria Sanchez ã SAP AG 2002, Title of Presentation, Speaker Name 3

Patient Admission More efficient admission process for planned and non-planned treatments The patient admission procedure enables: n Scheduling using pre-registration and waiting lists n Fast and efficient admission by automatic transfer of data from scheduling n Variants custom-tailored to different admission situations, for example, for deliveries or emergency cases ã SAP AG 2002, Title of Presentation, Speaker Name 4

2 - Care Unit Work Station “I was expecting the patient. I assign him to the desired private room using Drag & Drop, and order a TV for him at the same time. ” Nurse Mildred ã SAP AG 2002, Title of Presentation, Speaker Name 5

Care Unit Work Station All relevant patient information at a glance – all functions for routine tasks on the care unit at the click of a button. The care unit work station provides: n Intuitive user interface n Integrated display of medical and administrative data n Customized user menu n Cross-unit processing n Personalized layout ã SAP AG 2002, Title of Presentation, Speaker Name 6

3 – Clinical Supply Chain Management Physician Dr. Ross During the initial examination, care unit physician Dr. Ross discovers that Mr. Dorn has diabetes for which he is taking the prescription drug Insuman®. The drug is not kept in stock on the care unit and nurse Mildred has to order it from the hospital pharmacy. Dr. Ross signs the order electronically. Pharmacist Rebecca Hansen ã SAP AG 2002, Title of Presentation, Speaker Name 7

Clinical Supply Chain Management Implementation of the Clinical Supply Chain with optimized use of all resources (warehouse, employees, materials, suppliers) Delivering Buying / Providing ã SAP AG 2002, Title of Presentation, Speaker Name 8 Vendor / Supplier Nurse Pharmacist Physician Requesting Approving

4 – Open Communication OR Team “During surgery, we document the exact progress of the operation in a special surgery system. We enter data that is relevant for billing and reporting. The surgery system automatically transfers this data to SAP Patient Management. ” ã SAP AG 2002, Title of Presentation, Speaker Name 9

Open Communication Integrated System Landscape Through Open Communication Clinical System Surgery System Laboratory System SAP Patient Mgmt Health Insurer ã SAP AG 2002, Title of Presentation, Speaker Name 10 Family Physician Communication in SAP Patient Management: n Intuitive user interface n Easy data exchange and simple further processing of data from connected systems n No duplicate data entry: once entered, data is available in all systems n Flexible interfaces that can be easily tailored to satisfy customer requirements

5 – Appointment and Resource Scheduling Patient Albert Dorn ã “Before I was discharged, nurse Mildred consulted with me and then scheduled rehabilitation measures for me for the next 3 weeks in the affiliated rehabilitation center. ” SAP AG 2002, Title of Presentation, Speaker Name 11

Appointment and Resource Scheduling Fast and efficient appointment scheduling and optimum use of available resources Appointment/resource scheduling enables: n Appointment allocation from “anywhere” n Fast and efficient appointment search at the click of a button n Scheduling of single and group appointments, repeat appointments and complex treatment units n Access to daily schedules of physicians, treatment rooms and medical devices n GPs to access resources on the Internet ã SAP AG 2002, Title of Presentation, Speaker Name 12

6 – Embedded Workflow Patient Albert Dorn Mr. Dorn is discharged from the hospital into the rehabilitation center. The coding director is automatically informed that Mr. Dorn has been discharged. Coding Director Lee Adams ã SAP AG 2002, Title of Presentation, Speaker Name 13

Embedded Workflow Optimize your processes by proactively bringing the right information and tasks at the right time to the right people n Synchronize processes n Allocate work items to the right people n Monitor deadlines n Organize flow of information n Record history (if required) ã SAP AG 2002, Title of Presentation, Speaker Name 14

7 – Comprehensive DRG Support “I check and complete the DRG-relevant documentation. I carry out grouping and then release the case for billing. ” Coding Director Lee Adams ã SAP AG 2002, Title of Presentation, Speaker Name 15

Comprehensive DRG Support Easy DRG determination and intelligible verification tools DRG support in SAP Patient Management: n Support of DRG documentation in daily operation n DRG coding director work station for intelligible verification of relevant data and determining DRG n Billing of DRGs n DRG-related analyses n Portal for Coding Director ã SAP AG 2002, Title of Presentation, Speaker Name 16

8 – Patient Accounting Patient Accountant Philipp Borg ã SAP AG 2002, Title of Presentation, Speaker Name 17 “The billing data I get converged from all possible sources. This means that my workstation contains all the data I need for rapid, problem-free billing. ”

Patient Accounting All billing-relevant tasks performed with ease Insurance Case Data The billing work station enables: Down Payts Services Simulation Checks Comparison Invoice ã SAP AG 2002, Title of Presentation, Speaker Name 18 n Support of DRG documentation in daily operation n Fast access to all information n Support for all billing methods n Efficient processing of all business transactions pertaining to patient accounting n Full integration with Financial and Cost Accounting n Analyses n Data exchange with insurance providers

9 – Integrated Financial Accounting Accountant Christine David ã “In Financial Accounting, integration with the patient management system has been a great benefit. The automatic posting of invoices means that incorrect postings are now a thing of the past. ” SAP AG 2002, Title of Presentation, Speaker Name 19

Integrated Financial Accounting Data captured at its source. Automatic posting of documents directly where they belong. SAP Patient Management Down Payt € 200 Private Room Financial Accounting Patient 300 200 Revenue Nrs. Charge 700 Aetna Life Insurance ã SAP AG 2002, Title of Presentation, Speaker Name 20 Nursing Charge Aetna Life Ins. 700 Revenue Prv. Room 300

10 – Integrated Cost Accounting “I check the profitability of all patients who have undergone hip operations in the last quarter. For cases with more than average costs, I carry out a detailed analysis. ” Controller Daniel Hall ã SAP AG 2002, Title of Presentation, Speaker Name 21

Integration with Controlling Cost transparency in medical service processes SAP Patient Management Medication Accommodation Controlling Case Lisa Huber -Case Hubert Meier -- Case Albert Dorn ----------------Costs Nursing effort Medication. . 350. 117. - Revenue Nursing Care Surgery Nursing charge Private room. . Balance ã SAP AG 2002, Title of Presentation, Speaker Name 22 - 700. - 300. - . . “Are hip operations profitable for us? “

Benefits at a Glance Patient-centric all information exists and can be analyzed on a patient basis Comprehensive from scheduling to final costing in CO Integrated all pertinent data is available round the clock where required Flexible can be tailored to your organizational processes Role-based work stations and work flows tailored to meet the needs of different users Open ã flexible connection to all existing systems in your hospital SAP AG 2002, Title of Presentation, Speaker Name 23

And What Do Our Customers Say? More than 500 hospitals worldwide run SAP Patient Management and take advantage of SAP’s longtime experience in the healthcare sector. “SAP Patient Management - a solid, dependable and flexible product. ” Hospital Britanico de Buenos Aires, Argentina “Time and cost savings are besides the optimized patient orientation the result of the wide scope project. “ Krankenhaus der Barmherzigen Schwestern, Austria ã SAP AG 2002, Title of Presentation, Speaker Name 24