Rocmaura Nursing Home Use of Social Media Confidentiality

Rocmaura Nursing Home Use of Social Media Confidentiality

Introduction Rocmaura is a community of service We are called to respect dignity of each resident/each co-worker/each family member/each visitor

Introduction We are called to foster trust in care We are called to provide compassionate care to our residents. We are called to promote justice – respect for the rights of persons and communities.

Respectful Environment A “respectful environment” is characterized by behaviours that are consistent with Rocmaura Nursing Home’s Mission and Values.

Our Mission – “We at Rocmaura are a community of caring people, committed to providing quality care guided by Christian values.

Our Mission We are inspired by the healing ministry of Jesus Christ and the tradition of caring and compassion reflected in the mission of the Sisters of Charity, I. C.

Our Mission Out of that spirit and mission, we will continue to meet the changing needs of our residents and those we serve. ”

Our Values We Hold: ØThe dignity of each person ØThe sacredness of life at every age ØA welcoming, home-like atmosphere ØA holistic approach to care

Our Values Support for the families of residents Meaningful relationships with diverse groups(faith communities, health care and community agencies, and all associated with Rocmaura) Adherence to the Health Ethics Guide

Social Media Policy Rocmaura’s Policy ~ Staff continue to act as representatives of Rocmaura outside regular business hours Need to conduct oneself in an appropriate manner

Social Media Policy Information/comments regarding Rocmaura/residents/families/coworkers/administration/board members.

Social Media Policy Use of social media during regular working hours is prohibited. Any use is not to conflict with any of Rocmaura’s existing policies.

Social Media Policy Confidential information is not to be shared; Discriminatory statements, bullying, or negative statements should not to be used; Defamatory statements – not tolerated

Social Media Policy Use of corporate logos/identity may not be used The employer’s systems may not be used for any illegal activity i. e. downloading or distributing pirated software/data.

Confidentiality Policy/Statement: ØWhat it extends to~ ØWhat it includes~ ØWhat form it is in~

Confidentiality ØWho/what/when discussed~ ØBreach~ ØPledge~

Social Media/Electronic Communication Very much a part of our daily lives cellphones, internet, email, face book, texting, blogging, etc. Beneficial in themselves. When/where/how we use these tools.

Social Media/Electronic Communication Respect, responsibility, consideration for other. Communication/comments can impact others. Confidential information not to be shared

Social Media/Electronic Communication Inappropriate comments that could affect the reputation of a resident/family member/coworker/manager/Rocmaura or another organization.

Common policies re: Social Media An employee/non-employee who accesses social media for personal or business purposes. Is required to follow all applicable policies/guidelines of the organization.

Common policies re: Social Media Not limited to; the workplace; Conduct, privacy, confidentiality and consent around communication are all considerations of a policy.

Common Policies re: Social Media Code of conduct applies. Policies re: discrimination and/or harassment. Appropriate use of wireless communication devices.

Common policies in Social Media Employees/non-employee personnel are not to release, post or share through social media confidential information related to the employer.

Common policies re: Social Media Includes the names or personal information of Residents, their family members. Includes the names or personal information of co-workers, managers or supervisors,

Common policies re: Social Media Includes discussion of incidents that have occurred in the workplace and that are not generally known outside of the workplace.

Some Guidelines Take responsibility for your/our own actions and behaviours; Ensure they are respectful; when in doubt, don’t say it, don’t do it, don’t text/put on Facebook, etc.

Off Duty Conduct “Mr. Big & Tall Menswear” case. Where off-duty conduct was considered misconduct that resulted in discipline up to dismissal.

“Cox and Palmer” opinion “What employees do on their own time is their own business, but when employees’ conduct either ‘on or off the clock’ negatively impacts the employer’s organization, then it becomes the employer’s business. ”

In Closing – A thought to take with you “I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel”. Quote from Maya Angelou