Managing Up The challenge of managing superiors, managers, and professionals who outrank you
Types of Opportunities Crisis Routine Ad Hoc
Crisis Opportunities
Hurricane Katrina • Emergency Management Plan • Sheltering vs. Housing • Change in plan/mission • New Roles • New Responsibilities • Agency Coordination – FEMA, State, County, Cities • Community Coordination – nonprofits & faith based • Resources – cross departmental team • Organizational commitment – money & resources
Routine Opportunities
Legislative Sessions • Typical state session more than 6, 000 bills • Typical state session more than 1, 500 city bills • Organizational impact • Every department • Time consuming • Detailed analysis • Working with elected officials at all levels • Macro & micro views of the organization
Ad Hoc Opportunities
Interim Assignments • City of Kilgore - City Manager • Limited time frame • Working with Elected Officials • Dual Roles • Immersion • 3 assignments/cities • Meaningful projects/progress • Management at the next • Commitment/Risk level
Tips for Success • Actively listen for opportunities • Always volunteer and say Yes! • Be professional • Assess, reassess some more • Seek input but don’t be needy • Know your place • Get feedback