LEADERSHIP CHANGE 8 STEPS FOR LEADING CHANGEJohn Kotter

LEADERSHIP & CHANGE

8 STEPS FOR LEADING CHANGEJohn Kotter 1. 2. 3. 4. 5. 6. 7. 8. Create Urgency Form a powerful coalition Create a vision for change Communicate the vision Remove Obstacles Create Short- Term Wins Build on the change Anchor the changes in Corporate Culture

Step 1 - Create Urgency ' Inspire People to move ' Identify potential threats ' Develop Scenarios showing what can happen in future ' Start Honest discussions

Step 2 – Form a Powerful coalition Build the guiding team Influence the people whose power comes various sources ( Job Title/Status/Expertise/Political Importance) Get the right people in place to drive the change Get the right people at all levels

Step 3– Create the Vision for Change Get the vision right, Simple vision, Clear vision Focus on emotional & creative aspects

Step 4– Communicate the Vision Communicate to buy in Involve as many as people Communicate in a simple manner Appeal to people’s need

Step 5– Remove Obstacles Enable constructive feedback Support from the leaders Recognize the progress Continuous Support Reward on each stage Identify the people – resisting the change & help to see what’s needed. ( If still not change – THEN CHANGE THEM)

Step 6– Create Short Term Wins Set aims that are easy to achieve Create short term targets Give a taste a victory early in the change process Celebrate the small changes Finish current stage before starting new ones

Step 7– Build on the change Encourage the persistence & determination Foster the ongoing process Create the system of progress reporting Highlight the achieved & future milestones

Step 8– Anchor the changes in Corporate Culture Reinforce the value of successful change Recruitment Promotion New Change Leaders New positions Wave a change into culture

4 Key Revolutions Business Leaders improve the way they do business through: 1. 2. 3. 4. Agility Authenticity Talent Sustainability

1. Agility Quick to recognize opportunity Anticipate – what comes next Address – Evolving markets Alert to symptom Flexible to change Take Lead – developing future strategies

2. Authenticity Clarity in communication Genuine in communications Show a future Lead with confidence Courage to take a stand Build trust & confidence in teams Take Lead – developing future strategies

3. Talent Maximize the impact on people Build a supportive culture Effective org structure Channelize the power of people’s asset Develop, Engage & Motivate People Day to day coaching & mentoring culture

4. Sustainability Balance Business Result & Social Responsibility Consider long term implications of decisions Consider the environment, health & safety issues too

Leadership & RISK Comfort Zone – comfort zone dominating Challenge Innovation Confidence