EGI 2 Orie 018 ntati on WELCOME ECA

EGI 2 Orie 018 ntati on WELCOME ECA Graduate Institute.

ORIENTATION PROGRAM WELCOME: SUMIT KHANAL Director of Studies: EGI & PYP 01 ACADEMIC DEPARTMENT: 02 STUDENT SERVICES: CLEMENCIA M. WITKOWSKI Manager DANIELLE SHARPE Interventions Officer CHERRIELYN ABANES Officer 03 MAHMUD KHAN Academic Support Lead Trainer SULOV PRADHAN Go 1 LMS Support Officer STUDENT COUNSELOR & SUPPORT: 04 PETRINA HENESSY Counselor TBA Engagement

SUMIT KHANAL Director of Studies EGI & PYP sumit. khanal@eca. edu. au

WELCOME… On behalf of our team, I welcome you all and wish you all the best in commencing your education at the Education Centre of Australia Graduate Institute (EGI) We promise that we will all work together to make a successful transition from EGI to Victoria University / Asia Pacific International College. So why are you here: • Experience a different culture • Study hard to make your dream come true "Anything worth doing, is worth doing well. " Philip Stanhope, 4 th Earl of Chesterfield

Hints for Success Preserve your culture but. . 01 English comprehension is the key to success. 02 Only speak English in the classroom 03 Read English newspapers, news, movies, television and magazines 04 Interact with your trainers and fellow students to maximize your learning potential

Words of Wisdom Talk to us early Communicate with the institute staff and participate in activities Student RTO Portal Login to the student RTO management system on a regular basis Visa Conditions Comply with your Visa conditions Self-confidence Believe in yourself, challenge yourself 01 01 04 05 02 03 06 Institute Get to know your institute, your colleagues and the staff members Study Environment Have fun and enjoy the experience you are about to have

MAHMUD KHAN Academic Support Lead Trainer mahmud. khan@eca. edu. au

Classes & Materials CLASSES Classes are taught face to face 15 hours a week. Nominal Hours Students need to allocate between 10 - 15 hours of self study time per week. Go 1 You will be completing specific tasks for 5 hours a week on Go 1 LMS Learner Guide Students are provided with Learner Guides and Learner Workbooks.

Timetable DAY 1* DAY 2* EVENING* Monday Tuesday Thursday Friday Monday Thursday 9: 00 am – 5: 00 pm – 9: 00 pm *Timetable availability is subject to demand. All three versions may not be available simultaneously.

Academic Support Ongoing academic support is provided to all students to help fulfill their Course Progress requirements. Reassessment Workshop Regular workshops will be held where the students will be provided additional support and an opportunity to resubmit their assessments. Cost - $150. Study Plans: Students who do not demonstrate competency in the workshop will be required to undertake study plans. Cost - $350.

SULOV PRADHAN Go 1 LMS Support Officer sulov. pradhan@eca. edu. au

Go 1 What is Go 1? Learning Management System Students Activities Contributes 5 hours Monitors students logs. Online Access 24/7 Online access to the enrolled course materials. Online Activities Weekly Online activities. Profile Easy to update profile. Username Personal email address Technical Issues Contact Go 1 Support Officer.

CLEMENCIA M. WITKOWSKI EGI & PYP Student Services Manager clemencia. matupit@eca. edu. au

Student Portal RTO Manager Go to: https: //egi. rtomanager. com. au/ User ID: Student Number Password: Date of Birth (DDMMYYYY) Registration Documents: These are the 2 MUST- HAVE items you will need to complete your registration: • Copy of e. COE • Copy of Passport/Visa

EGI Website All student support forms are located under the student support tab on the EGI website Student Support Form Library www. egi. eca. edu. au

Unique Student Identifier (USI) 01 Compulsory It is COMPULSARY for all students undertaking training in Australia to have USI What is USI is a combination of letters and numbers unique to each student. 01 06 02 03 Student Registration All EGI students will have to apply via RTOM before registering for your class 05 04 No USI (Qualification) No Qualification will be released (Certificate awards, transcripts, completion letters or statements of attainment) NO USI (Letters) NO Release of Holiday Letter, Confirmation Letter, Leave of Absence etc. USI uploaded to RTOM If your already have a USI, please present it to student services during registration

PETRINA HENESSY Institute Counselor Petrina. henessy@gmail. com

Welfare and Counselling Duty of Care Trainers, Assessors and Staff are aware of their legal “Duty of Care” and their responsibility to care for our students. 01 02 Student Services Team If your trainer is not able to assist, then please speak to our experienced Student Services team 03 04 External Professional Bodies EGI refers students to outside professionals. Such as medical, emotional, psychological, legal, etc. . . First point of contact for any issues that may be affecting your study is your trainer. 05 EGI Support EGI understands you problems, and we appreciate and support your efforts. We will always work toward usable solutions to any of your concerns.

DANIELLE SHARPE Student Services - Intervention Officer danielle. sharpe@eca. edu. au

Academic Progress Requirement Complete Course Academic Progress Attendance Students are expected to complete their course in the expected duration. Students need to pass at least 50% of your units/subjects in a study period. Students are expected to attend atleast 80% of the class. Warning Letters Intention of Report Failing to met academic progress, they will be sent warning letters. Intention of report will be sent if a students does not meet the course progress Enrollment Cancellation Failing to meet the visa conditions may lead to cancellation of enrollment.

Satisfying Visa Requirements Course Progress Maintain satisfactory course progress. Maintain you OSHC Maintain your Overseas Student Health Cover(OSHC) for the period of your stay. Change of Address Inform your provider and DIBP if you change your address. Attendance Attend 80% of all classes. Work Students should work no more than 40 hours per fortnightly during their College.

Make study your priority! Working in Australia • If you are on a student visa, you are permitted to work up to 20 hours per week during the term. • EGI tries to be as flexible as possible with your timetable, we may be unable to work your study around your work hours. Please ensure that you prioritize your study commitments. • During holidays you can work full time, with no restriction on hours. You can find the EGI holidays on your timetables and on the student notice board.

Course Progress Requirements • Students are required to maintain satisfactory course progress. This is a minimum of passing 50% of units during a course. • “At Risk” behavior may interrupt your course progress. Such as extended absences and consecutive failed units. Trainers also monitor: language difficulty, unsuitable course and classroom behavior. Warnings may be issued in response.

Warning Procedures Intention to Report Stage Submission of formal appeal withing 20 working days with supporting documents. Interview with Director of Studies required. nd 2 Warning Stage Interview with Academic Manager/Lead Trainer required. 1 st Warning Stage Automatic allocation to workshop and Interview with Intervention officer required. At Risk Stage Failing to meet visa conditions, payment of fees.

Satisfy your Student Visa Requirements!! Don’t ignore the warning emails YOU HAVE TO RESPOND. All EGI warnings require a response from you. If you get an email and are not sure, see the staff member who sent the email. • If you have problems of any sort, come and see us as soon as possible and apply for Compassionate Leave. • If you do not satisfy your visa requirements, your EGI courses may be terminated, which may affect your student visa.

You have a right to appeal against being reported by EGI. Appeals And Complaints • If you are unhappy with any decision that affects your future as a student with EGI, you have a right to appeal internally: http: //egi. eca. edu. au/ZBA_Forms/appeal. html • If the internal appeal is unsuccessful, then you may appeal externally to the Overseas Student Ombudsman: http: //www. ombudsman. gov. au/about/overseas-students • If you are unhappy with the facilities, trainers, student services or procedures, you have the rights to Submit a Complaint online – It will be investigated: http: //egi. eca. edu. au/ZBA_Forms/complaint-new/complaint. html

CHERRIELYN ABANES Student Services Officer cherrielyn. abanes@eca. edu. au

Student Requests 2 -3 Working Days Holiday Letter Confirmation of Studies Letter Student ID and Printer Card Timetable/Class Changes ● ● Requirements Paid all the fees USI Passed all the units ● ● ● 10 -15 Working Days ● Certificate Award ● Transcript ● Completion Letter Add Contents Title ● Collection is only of FRIDAYS Requirements ● Paid all the fees. ● Passed all the units. ● Completed the survey.

Student Support Services • Update Contact Details • Deferring / changing course • Enrolment & registration • Co. E extension • Fees and refunds • Student withdrawal/refund • Credit transfer application • Student complaints and appeals • Access to student RTOM portal • Attendance • General Academic enquiries • Academic intervention & student plan payment • Issue Student ID/Printer Cards

External Support Services Free Legal Advice Fair. Trade OMBUDSMAN STUDY IN AUSTRALIA Lifeline Beyond Blue Gambling Simple Power. Point CISA

Emergency & Support Services Dial 000 131 444 1800 333 000 1800 737 732 Triple Zero All Emergencies Non - Emergency Crime Stoppers National Sexual Assaults, Domestic Violence Counselling Service www. crimestoppers. com. au

EGI Facilities Location, Local Culture, Life in Australia. Classroom/Computer Labs. Internet and Printing Access. Kitchen and Toilets Student Area (Level 3). Student Notice Boards – Level 2

Iana Alakhverdian Student Engagement Officer Iana. alakhverdian@eca. edu. au

FREE Workshops & Monthly Calendar Simple Portfolio Presentation Location: 160 Sussex Street Sydney 2000 MONTHLY EVENTS CALENDAR Published monthly and available in front of the EGI Trainers room.

Activities & Social Events Surf Camps Graduation Party Day Excursions

Connect with us FACEBOOK YOUTUBE INSTAGRAM GOOGLE PLUS

EGI Welcomes you once again and we hope you enjoy your study & time at EGI…!!! Thank you EGI 20 Orie 18 ntati on