Department of Radiology Admin Staff Meeting January 26

Department of Radiology Admin Staff Meeting January 26, 2011

Agenda n Employee Satisfaction Survey Results (Mary Bobel) – Group Discussion n Announcements (Deitria)

Mary F. Bobel

Employee Satisfaction Survey n Background – University wide initiative – Only staff (regular, academic, and bargaining unit) hired before 6/1/2010 included (faculty have their own survey) – 85% response rate for university n 69% for SOM 1, 918 responses, (why lower than university? ) n 67% for Radiology, 87 responses n Thank you for taking the time!

Employee Satisfaction Survey n Results for SOM (Radiology’s results almost identical) n What IS working: – Teamwork – Clear direction on Department direction – Accountability – Employees are dedicated

Employee Satisfaction Survey

Employee Satisfaction Survey

Employee Satisfaction Survey

Employee Satisfaction Survey n Results for SOM n What is NOT working: – Communication – Employee Opinions not valued – Coaching and performance feedback are lacking – Employees are not satisfied with pay

Employee Satisfaction Survey

Employee Satisfaction Survey n Radiology results were virtually identical to SOM aggregate results-no better, no worse

Employee Satisfaction Survey n Comments – Complicated to respond-two supervisors, Radiology or SOM? – Faculty lack mgmt skills-staff should evaluate faculty! Some are rude: expect 24/7 availability – STAP funds and limitations – Training-lack of programs, some staff untrained, resulting in unequal workload

Employee Satisfaction Survey n Comments (cont’d) – No performance evaluations – Limited opportunities for career advancement § Frustration for those performing at high level

Employee Satisfaction Survey Brainstorm Categories • Communication – Being heard – Being aware of organizational changes in advance and understanding the impact • Professional Development – Having career advancement opportunities • Feedback and Coaching − Receiving meaningful formal and informal feedback − Receiving performance appraisals that help me do my job better

Employee Satisfaction Survey Small Group Break-Out Break-out into teams of 5 or 6 n Brainstorm one category – 30 minutes n – Suggestion – What you own – What management owns n Select team member to readout brainstorm results

Employee Satisfaction Survey n Next Steps – Consolidation of results – Report back at next meeting on target activities

Employee Satisfaction Survey n Next Steps ? ? ? n Shared responsibility!!

General Announcements

Next Admin Staff Meeting n Guest Faculty Speaker: Michael P. Federle, MD Professor and Associate Chair for Education Wednesday, February 16, 2011, 2: 00 pm n Lucas Learning Center, P-083 n