DEPARTMENT OF PUBLIC WORKS ATLANTA CITY COUNCIL CITY

DEPARTMENT OF PUBLIC WORKS ATLANTA CITY COUNCIL | CITY UTILITIES COMMITTEE DEPARTMENTAL QUARTERLY UPDATE FEBRUARY 28, 2017 William M. Johnson Commissioner Kasim Reed Mayor Larry King Deputy Commissioner

HUMAN RESOURCES Staffing Scorecard: Week of February 20, 2017 Overall Goal Status Public Works Status § Green (90 -100% fill rate): Fleet Services Total Positions: 965 § Yellow (70 -89% fill rate): Office of the Commissioner, Solid Waste Services, Streetcar Services, and Transportation § Red (>70% fill rate): None 90 Day Plan- Vacancy Control • Open: 74 (8. 6% vacancy rate) *Vacant positions (excluding in process)/ Total Positions • On hold: 9 • Recommended/In Process: 45 • Filled: 837 • Percentage Filled: 86. 7% (filled/total positions) Key Initiatives Ø Overall Vacancy reduction by 2% • Ø Partner with Talent Acquisition to identify key initiatives to reduce time to fill • Ø Ensure all critical DPW vacancies filled within 60 days Ø Develop plan to gain process efficiencies within DPW • HR ex. Authorization to Fill (ATF) process Develop a retention strategy for Solid Waste and Equipment Operators I, III Provide training opportunities for heavy equipment operators to increase internal promotions Utilize hiring blitzes, job fairs, and professional organizations to recruit hard to fill positions DEPARTMENT OF PUBLIC WORKS Mayor Kasim Reed | William M. Johnson, Commissioner | Larry King, Deputy Commissioner

FINANCIAL MANAGEMENT FY 17 BUDGET 60. 00 Millions 50. 00 40. 00 Budget 30. 00 Actual 20. 00 10. 00 General Fund Solid Waste Revenue Fund Fleet Services Fund TOTAL Solid Waste Revenue Fund Fleet Services Fund Budget 37, 585, 502. 00 55, 607, 233. 00 33, 400, 588. 00 Actual 27, 277, 682. 29 31, 081, 905. 07 18, 209, 508. 11 126, 593, 323. 00 76, 569, 095. 47 % 73% 56% 55% 60% DEPARTMENT OF PUBLIC WORKS Mayor Kasim Reed | William M. Johnson, Commissioner | Larry King, Deputy Commissioner

FINANCIAL MANAGEMENT GENERAL FUND Personnel Expenses: Budget vs. Actual Allocation of Funds 10. 00 9. 00 Supplies 31% Contracted Services 24% Salaries & Benefits 36% 8. 00 7. 00 $ in Millions Other 4% Fuel & Repairs 5% 6. 00 5. 00 4. 00 3. 00 2. 00 1. 00 - Budget YTD Actuals SALARIES EXTRA HELP OVERTIME BENEFITS 9. 02 4. 93 0. 27 0. 29 0. 28 0. 55 4. 02 2. 14 WORKER'S COMP 0. 11 0. 15 • General Fund allocation for FY 17 is $37. 5 M. • 36% of the General Fund allocation is for Salaries and Benefits ($13. 5 M). • 8 M of the 11. 6 M allocated for Supplies is electricity for citywide signals and lights. DEPARTMENT OF PUBLIC WORKS Mayor Kasim Reed | William M. Johnson, Commissioner | Larry King, Deputy Commissioner

FINANCIAL MANAGEMENT SOLID WASTE REVENUE FUND Allocation of Funds Personnel Expenses: Budget vs. Actual 20. 00 18. 00 16. 00 O&M 22% Salaries & Benefits 50% Indirect & Non. Departmental 9% Other City Departments 6% • • • $ in Millions 14. 00 Fuel & Repairs 13% 12. 00 10. 00 8. 00 6. 00 4. 00 2. 00 - Budget YTD Actuals SALARIES 17. 27 6. 88 The Solid Waste Revenue Fund Budget is $55. 6 M 50% of this budget is for Salaries. 15% of the Solid Waste budget is for Indirect Costs or charges from other departments. EXTRA HELP OVERTIME 0. 27 0. 29 1. 62 0. 84 BENEFITS 9. 64 3. 62 WORKER'S COMP 1. 35 0. 90 DEPARTMENT OF PUBLIC WORKS Mayor Kasim Reed | William M. Johnson, Commissioner | Larry King, Deputy Commissioner

FINANCIAL MANAGEMENT FLEET SERVICES FUND Personnel Expenses: Budget vs. 9. 00 Actual 8. 00 $ in Millions 7. 00 6. 00 5. 00 4. 00 3. 00 2. 00 1. 00 Budget YTD Actuals • • SALARIES 8. 51 3. 81 EXTRA HELP OVERTIME 0. 13 0. 00 0. 40 0. 23 BENEFITS 4. 33 1. 85 WORKER'S COMP 0. 13 0. 03 Fleet Services Budget for FY 17 is $33. 4 M. $8 M of the supplies budget is allocated for city-wide fuel; $4. 8 M is allocated for purchase of parts for repairs. DEPARTMENT OF PUBLIC WORKS Mayor Kasim Reed | William M. Johnson, Commissioner | Larry King, Deputy Commissioner

COMPLETED CITY COUNCIL REQUESTS COUNCIL REPORT TABLE 4 th Quarter Council District Total No. of Closed Solid Service Requests Waste Submitted % Closed Transportation % Past Due % Percent of Total Service Requests Council President – Ceasar Mitchell District 1 – Carla Smith District 2 – Kwanza Hall District 3 – Ivory Young District 4 – Cleta Winslow District 5 – Natalyn Archibong District 6 – Alex Wan District 7 – Howard Shook District 8 – Yolanda Adrean District 9 – Felicia Moore District 10 – C. T. Martin District 11 – Keisha Bottoms District 12 – Joyce Sheperd Post 1 – Michael Bond Post 2 – Mary Norwood Post 3 - Andre Dickens Mayor's Office 9 18 2 6 54 64 29 20 13 31 13 28 9 4 0 1 0 33. 33% 5. 56% 0. 00% 83. 33% 90. 74% 37. 50% 41. 38% 20. 00% 61. 54% 38. 71% 15. 38% 78. 57% 0. 00% 75. 00% 0. 00% 66. 67% 94. 44% 100. 00% 16. 67% 9. 26% 62. 50% 58. 62% 80. 00% 38. 46% 61. 29% 84. 62% 21. 43% 100. 00% 25. 00% 0. 00% 100. 00% 16. 67% 0. 00% 5. 56% 15. 63% 24. 14% 0. 00% 19. 35% 15. 38% 10. 71% 33. 33% 25. 00% 0. 00% 2. 99% 5. 98% 0. 66% 1. 99% 17. 94% 21. 26% 9. 63% 6. 64% 4. 32% 10. 30% 4. 32% 9. 30% 2. 99% 1. 33% 0. 00% 0. 33% 0. 00% District Unknown 0 0. 00% 301 48. 17% 12. 62% 100. 00% Totals DEPARTMENT OF PUBLIC WORKS Mayor Kasim Reed | William M. Johnson, Commissioner | Larry King, Deputy Commissioner

CUSTOMER SERVICE PERFORMANCE METRICS INITIATIVE 1 Q 2016 ACTUAL Transportation No. of SR Merit and Excellence 3, 295 3, 024 4, 395 4, 524 15, 238 Transportation No. of SR meeting SLA Merit and Excellence 3, 101 2, 759 4, 265 4, 239 14, 364 94. 11% 91. 24% 97. 04% 93. 70% 94. 26% INITIATIVE 1 Q 2016 ACTUAL Solid Waste Services No. of SR Merit and Excellence 11, 957 10, 530 13, 004 10, 558 46, 049 Solid Waste No. of SR meeting SLA Merit and Excellence 11, 275 9, 566 12, 687 10, 296 43, 824 94. 30% 90. 85% 97. 56% 97. 52% 95. 17% INITIATIVE 1 Q 2016 ACTUAL Merit and Excellence 15, 252 14, 376 94. 26% PERFORMANCE MEASURE Percentage of SR's Meeting SLA PERFORMANCE MEASURE DPW No. of SR meeting SLA Percentage of SR's Meeting SLA 2 Q 2016 3 Q 2016 4 Q 2016 ACTUAL ACTUAL 2 Q 2016 3 Q 2016 4 Q 2016 ACTUAL 13, 554 12, 325 90. 93% 17, 399 16, 952 97. 43% 15, 082 14, 535 96. 37% TOTAL 61, 287 58, 188 94. 94% Total DPW Service Request Historical Data DEPARTMENT OF PUBLIC WORKS Mayor Kasim Reed | William M. Johnson, Commissioner | Larry King, Deputy Commissioner

SAFETY PERFORMANCE METRICS DEPARTMENT OF PUBLIC WORKS Mayor Kasim Reed | William M. Johnson, Commissioner | Larry King, Deputy Commissioner

SOLID WASTE PERFORMANCE METRICS PERFORMANCE MEASURE INITIATIVE 2016 TARGET 1 Q 2016 ACTUAL 2 Q 2016 ACTUAL 3 Q 2016 ACTUAL 4 Q 2016 ACTUAL Percent of Single Family Garbage Pickups Collected on Scheduled Day Merit and Excellence 99. 9% 99. 92% 99. 80% 99. 89% 99. 91% Percent of Bulk Rubbish Pickups Collected as Requested/Scheduled Merit and Excellence 99. 9% 99. 98% 99. 97% 99. 95% 99. 97% Percent of Yard Trimming Pickups Collected on Scheduled Day Merit and Excellence 99. 9% 70. 12% 67. 55% 99. 83% 99. 93% Percent Recycling Pickups Collected on Scheduled Day Merit and Excellence 99. 9% 99. 85% 96. 69% 99. 84% 99. 92% The Office of Solid Waste Services consists of Education & Enforcement, Right-of-way Maintenance, Residential Street Sweeping, and weekly pick-up of household garbage, recycling, and yard trimmings. DEPARTMENT OF PUBLIC WORKS Mayor Kasim Reed | William M. Johnson, Commissioner | Larry King, Deputy Commissioner

SOLID WASTE OPERATING HIGHLIGHTS FOR ATLANTA STATS Description 1 Q Percent SLA Met 2 Q Percent SLA Met 3 Q Percent SLA Met 4 Q Percent SLA Met Bin Delivery and Pick -Up 99. 95% 99. 77% 99. 96% 99. 77% Dead Animal Removal 99. 66% 100% 99. 67% Illegal Dumping 100% 99. 78% 100% 99. 80% Missed Collections 68. 89% 73. 09% 94. 09% 96. 97% New Backyard Services 100% 99. 18% 100% ROW Maintenance 99. 51% 99. 58% 99. 18% 99. 48% Solid Waste Services 86. 20% 84. 11% 97. 32% 98. 45% DEPARTMENT OF PUBLIC WORKS Mayor Kasim Reed | William M. Johnson, Commissioner | Larry King, Deputy Commissioner

SOLID WASTE OPERATING HIGHLIGHTS – RECYCLING AND SUSTAINABILITY Recycling Data Month Pounds Per Household October 28. 69 November 23. 52 December 25. 88 Average Per Month 26. 03 *Annual Household Goal: 400 lbs. per year. Equates to 26. 12 lbs per month. • Recycling Initiatives ü Novelis “Recycle for Good” Campaign Atlanta Falcons Season-Long Aluminum Collection ü Rubicon Global Pilot – Waste Data & Technology ü “Clean Streets” Cigarette Recycling Program • Recycling Outreach & Education ü Monthly Atlanta Recycle Day ü Contamination Postcards DEPARTMENT OF PUBLIC WORKS Mayor Kasim Reed | William M. Johnson, Commissioner | Larry King, Deputy Commissioner

SOLID WASTE Litter Abatement KEEP ATLANTA BEAUTIFUL COMMISSION Adopt-A-Spot Program ü 6 new groups in high litter areas ü Cleanup Supplies provided for over 30 events Neighborhood Cleanups ü Cascade Heights Cleanup – Partnership with DPW, Local Non-Profit, Area Businesses, Churches, & APD Code Enforcement § 65 Volunteers § 2, 000 Lbs. of Trash & Debris DEPARTMENT OF PUBLIC WORKS Mayor Kasim Reed | William M. Johnson, Commissioner | Larry King, Deputy Commissioner

SOLID WASTE KEEP ATLANTA BEAUTIFUL COMMISSION (Continued) Events/Projects ü Fort Mc. Pherson Fall Festival o Partnered with Councilmember Joyce Sheperd & Fort Mc. Pherson LRA o Presented DPW & Keep Atlanta Beautiful Commission Initiatives ü NPU-K Beautification o Trees Atlanta & NPU-K Tree Planting on MLK Jr. Dr. & Connecting Streets ü Litter & Recycling Story time at Northwest Library ü America Recycles Day Event with Councilmember Keisha Lance Bottoms & Mayor’s Office of Sustainability ü Liberty Tire Recycling Tour with City Council, DPW, & Keep Atlanta Beautiful Commission Stakeholders DEPARTMENT OF PUBLIC WORKS Mayor Kasim Reed | William M. Johnson, Commissioner | Larry King, Deputy Commissioner

SOLID WASTE Recycling Stakeholders DPW - Public Works Keep Atlanta Beautiful Commission Other Partners Recycling Perks ATL Recycles Committee City of Atlanta Hard to Recycle Items CHa. RM Scrap Tires WRAP – Environmental Protection Agency Film Plastic Data Management Rubicon Regrig GA Tech DEPARTMENT OF PUBLIC WORKS Mayor Kasim Reed | William M. Johnson, Commissioner | Larry King, Deputy Commissioner

SOLID WASTE Scrap Tire Abatement Partnership with the Code Enforcement Commission ü City-Wide Scrap Tire Generator Workshop ü Scrap Tire Education & Enforcement Training Scrap Tire Amnesty Events – Partnership with Atlanta City Council & Liberty Tire Recycling ü Semi-annual Residential Scrap Tire Drive – Approx. 5, 000 tires ü 1 st Annual Business Amnesty Event – Approx. 2, 000 tires Before Local Government Scrap Tire Abatement Grant, Georgia Environmental Protection Division ü Reimbursed for abatement of over 2, 000 scrap tires located in Northwest Atlanta. ü Awarded funding to assist with the cleanup of 4, 000 scrap tires located in Southeast Atlanta DPW Scrap Tire Collections & Costs Year Annual Collection Annual Cost Avg. Monthly Collection Avg. Monthly Cost 2014 21, 209 $159, 067. 50 1, 767 $13, 255. 63 2015 21, 467 $161, 002. 50 1, 789 $13, 416. 88 2016 23, 580 $176, 850. 00 2, 620 $19, 650. 00 After DEPARTMENT OF PUBLIC WORKS Mayor Kasim Reed | William M. Johnson, Commissioner | Larry King, Deputy Commissioner

SOLID WASTE EDUCATION & ENFORCEMENT TEAM Quarter Courtesy Tickets Citations Issued Percent Compliance Fines Collected 2 Q 1, 263 282 77. 7% $5, 215 3 Q 892 364 59. 2% $20, 773 4 Q 978 191 80. 5% $14, 846 Average 104, 433 279 73. 28% $13, 611. 33 Total 3, 133 837 73. 28% $40, 834 During the 4 th quarter the SWEET team enhanced their inspections resulting in an increase in the number of courtesy tickets given from 892 to 978 tickets. This is a percent increase of 9. 64% from 3 rd quarter. The increase in courtesy tickets resulted in a percent compliance increase of 35. 95%. This also precipitated a decrease of 47. 53% in citations written. DEPARTMENT OF PUBLIC WORKS Mayor Kasim Reed | William M. Johnson, Commissioner | Larry King, Deputy Commissioner

FLEET SERVICES OPERATING HIGHLIGHTS The Office of Fleet Services utilizes Public Surplus. com to conduct online auctions for the surplus of equipment. 2016 Fleet Operations $700, 000 250 $600, 000 $560, 410 $554, 708 $577, 029 200 $500, 000 150 $400, 000 $300, 000 203 201 100 $227, 253 $200, 000 81 76 Q 3 Q 4 $100, 000 $0 50 0 Q 1 Q 2 Units Revenue DEPARTMENT OF PUBLIC WORKS Mayor Kasim Reed | William M. Johnson, Commissioner | Larry King, Deputy Commissioner

FLEET SERVICES AVAILABILITY AVERAGE VEHICLE AVAILABILITY The Office of Fleet Services is responsible for maintaining nearly 5600 pieces of rolling equipment including critical services for Fire and Police. DEPARTMENT OF PUBLIC WORKS Mayor Kasim Reed | William M. Johnson, Commissioner | Larry King, Deputy Commissioner

FLEET SERVICES PM COMPLIANCE Department Q 1 Q 2 Q 3 Q 4 Airport Fire & Rescue Airport Police Aviation Department Corrections AIM DPW - Commissioner's Office DPW - Office Of Fleet Services 100% 99% 93% 100% 70% 99% 98% 100% 94% 100% 98% 99% 88% 100% 98% 99% 71% 100% 92% 95% 97% 99% DPW - Solid Waste Services 91% 92% 90% 94% DPW - Transportation 90% 89% 94% Finance 100% 90% Fire Rescue 92% 92% 100% Human Resources 75% 100% 68% 100% Mayor's Office 87% 88% 87% 80% Parks & Recreation 89% 94% 92% Planning 96% 94% 96% Police Department 94% 95% 97% Solicitor, Courts, Law 95% 90% 84% Watershed - Drinking Water 68% 84% 88% 87% Watershed - Waste Water 78% 84% 86% 84% DEPARTMENT OF PUBLIC WORKS Mayor Kasim Reed | William M. Johnson, Commissioner | Larry King, Deputy Commissioner Total 87% 92% 93%

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