ATLANTA CITY COUNCIL CITY UTILITIES COMMITTEE QUARTERLY REPORT

ATLANTA CITY COUNCIL | CITY UTILITIES COMMITTEE QUARTERLY REPORT City Utilities Council | October 24, 2017

ATLANTA CITY COUNCIL | CITY UTILITIES COMMITTEE QUARTERLY REPORT TABLE OF CONTENTS Fiscal Management 3 -7 Solid Waste Services 8 -16 Safety 17 -20 Fleet Services 21 -23 Capital Projects 24 -26 Human Resources 27 -28 2

ATLANTA CITY COUNCIL | CITY UTILITIES COMMITTEE QUARTERLY REPORT FISCAL MANAGEMENT 3

ATLANTA CITY COUNCIL | CITY UTILITIES COMMITTEE QUARTERLY REPORT FISCAL MANAGEMENT FY 18 BUDGET DEPARTMENT 1 Q BUDGET 1 Q ACTUALS % (OVER)/ UNDER BUDGET General Fund $ 11, 520, 946. 00 $ 7, 956, 985. 32 31% Solid Waste Revenue Fund $ 12, 782, 529. 25 $ 13, 162, 105. 75 -3% Fleet Services Fund $ 8, 350, 147. 00 $ 7, 539, 945. 34 10% TOTAL $ 32, 653, 622. 25 $ 28, 659, 036. 41 12% 4

ATLANTA CITY COUNCIL | CITY UTILITIES COMMITTEE QUARTERLY REPORT FISCAL MANAGEMENT General Fund GENERAL FUND BUDGET ALLOCATION FY 18 Millions GENERAL FUND $ 18, 00 $ 16, 00 4% $ 14, 00 4% Axis Title $ 12, 00 $ 10, 00 30% 26% $ 8, 00 $ 6, 00 $ 4, 00 $ 2, 00 Salaries & Benefits Contracted Services Supplies Fuel & Repair Other 37% $- Salaries & Contracted Supplies Fuel & Repair Other Benefits Services BUDGET $ 13 728 908, 00 $ 16 911 903, 00 $ 11 809 718, 00 $ 1 688 176, 00 $ 1 945 079, 00 ACTUALS $ 4 573 404, 80 $ 546 251, 60 $ 2 391 131, 84 $ 401 980, 43 $ 44 216, 65 5

ATLANTA CITY COUNCIL | CITY UTILITIES COMMITTEE QUARTERLY REPORT FISCAL MANAGEMENT Solid Waste Revenue Fund SOLID WASTE REVENUE FUND Allocation of Funds $30 000, 00 $25 000, 00 6% Axis Title $20 000, 00 12% $15 000, 00 16% $10 000, 00 53% Salaries & Benefits Operating & Maintenance Fuel & Repair Indirect & Non-Departmental Other City Departments 14% $5 000, 00 $0, 00 Salaries & Operating & Fuel & Repair Benefits Maintenance Budget $26 928 345, 00 $7 401 301, 00 $8 071 077, 00 Actuals $6 020 014, 30 $1 080 332, 95 $1 848 865, 66 Indirect & Non- Other City Departmental Departments $5 910 719, 00 $2 818 675, 00 $3 719 695, 85 $493 196, 99 6

ATLANTA CITY COUNCIL | CITY UTILITIES COMMITTEE QUARTERLY REPORT FISCAL MANAGEMENT Fleet Services Fund FLEET SERVICES FUND ALLOCATION OF FUNDS $40 000, 00 $35 000, 00 2% Axis Title $30 000, 00 9% $25 000, 00 37% $20 000, 00 $15 000, 00 $10 000, 00 39% Salaries & Benefits Contracted Services Supplies Non-Departmental Other 13% $5 000, 00 $0, 00 Salaries & Contracted Non. Supplies Other TOTAL Benefits Services Departmental Budget$12 233 675, 00 $4 258 675, 00 $13 176 676, 00 $3 035 857, 00$695 705, 00$33 400 588, 00 Actuals $2 903 990, 25$868 540, 30$2 767 860, 11$866 625, 12 $128 300, 68$7 535 316, 46 7

ATLANTA CITY COUNCIL | CITY UTILITIES COMMITTEE QUARTERLY REPORT SOLID WASTE SERVICES 8

ATLANTA CITY COUNCIL | CITY UTILITIES COMMITTEE QUARTERLY REPORT SOLID WASTE Performance Metrics Performance Measure The Office of Solid Waste Services consists of Education & Enforcement, Right-of-way Maintenance, Residential Street Sweeping, and weekly pick-up of household garbage, recycling, and yard trimmings. Initiative 2018 Target FY 17 Q 2 FY 17 Q 3 FY 17 Q 4 FY 18 Q 1 Merit and Excellence 99. 9% 99. 80% 99. 89% 99. 94% Percentage of Bulk Rubbish Pickups Merit and Collected As Excellence Requested/Scheduled 99. 9% 99. 97% 99. 95% 99. 97% 99. 91% Percentage of Yard Trimmings Pickups Collected On Scheduled Day Merit and Excellence 99. 9% 67. 55% 99. 83% 99. 91% 99. 88% Percentage Recycling Merit and Pickups Collected On Excellence Scheduled Day 99. 9% 96. 69% 99. 84% 99. 93% 99. 92% Percentage of Single Family Garbage Pickups Collected On Scheduled Day 9

ATLANTA CITY COUNCIL | CITY UTILITIES COMMITTEE QUARTERLY REPORT SWS SERVICE REQUESTS BY SERVICE DELIVERY TYPE Service Delivery Report FY 18 1 st Qtr. (Includes Hansen & ATL 311 Service Requests) Number of Closed SWS Requests Number Past Due Percentage of SWS Service Requests Contamination: Improper use of a recycling cart 166 0 0. 00% 1. 29% Dead Animal Removal 281 1 0. 36% 2. 19% Illegal Dumping 533 5 0. 90% 4. 15% Missed Bulk Collections 1610 4 0. 25% 12. 53% Missed Collections Day of Service 665 11 1. 65% 5. 18% Missed Collections Residential Garbage 1397 50 3. 58% 10. 87% Missed Recycling 1102 33 2. 99% 8. 58% Missed Residential Yard Trimmings 1414 74 5. 23% 11. 00% Bin Request/Pick-up 4582 410 8. 94% 35. 66% Right of Way Maintenance 1100 14 1. 27% 8. 56% Problem Description 4 Q FY 17 10

ATLANTA CITY COUNCIL | CITY UTILITIES COMMITTEE QUARTERLY REPORT SOLID WASTE Operating Highlights – Recycling and Sustainability § Recycling Initiative • Recycling Partnership Grant “Feet on the Street” o 4 Recycling Routes – Ansley Park/Midtown, Grant Park, West End & Collier Heights o Participation Rate o Over Entire Pilot – 70% o Total Houses on Route – 4, 384 o Total Houses that had Recycling Bin out at least 1 time (4 week period) – 2, 796 Contamination Do Not Bag Recyclables No Plastic Bags No Food Or Liquid No Tanks, Wood, Plastic, Furniture or Metal No Tanglers, Cords, Hoses or Chains Textiles Styrofoam No Electronics Grand Total % of Total 58% 26% 8% 4% 2% 1% 1% 0% 100% Count 1265 561 172 78 40 19 16 9 2160 11

ATLANTA CITY COUNCIL | CITY UTILITIES COMMITTEE QUARTERLY REPORT SOLID WASTE Operating Highlights – Recycling and Sustainability § Recycling Initiative • • Recycling Partnership Grant “Feet on the Street” o Eight-week educational outreach program started July 24 th o Roughly 4, 000 homes along 4 routes – Ansley Park/Midtown, Grant Park, West End & Collier Heights o Goal – Understand how various educational messages affect recycling behavior to increase participation & decrease contamination o Rubicon Global App utilized to document information gathered during pilot Industry Recognition o COA received The Georgia Recycling Coalition “Outstanding Local Government Program” Award for the “Feet on the Street” pilot program 12

ATLANTA CITY COUNCIL | CITY UTILITIES COMMITTEE QUARTERLY REPORT SOLID WASTE Honor Farm Illegal Dumping Abatement § 4, 362 tires removed; 124 tons of debris removed § Pending GA EPD Scrap Tire Abatement Reimbursement Grant Security § Gate posts installed at each property entrance § Installation of perimeter fence, surveillance cameras, and gated entrances Intergovernmental Partnerships § Mayor’s Office, DPW, GA Environmental Protection Division, De. Kalb County Fire Marshal & Code Enforcement, and GA Dept. of Natural Resources 13

ATLANTA CITY COUNCIL | CITY UTILITIES COMMITTEE QUARTERLY REPORT SOLID WASTE Outreach Initiatives § 6 week Community Garden Youth Summer Program with District 12, Department of Parks and Recreation & Captain Planet Foundation § Atlanta Public Schools Back-to-School Bash § APS “Recycle Right” Project with distribution of 4, 000 Classroom Recycling Bins § Schoolwide Recycling Kick-off Assembly at M. Agnes Jones Elementary School with Mayor’s Office of Resilience and Atlanta Public Schools § Ongoing outreach with NPUs, Neighborhood & Community Organizations, and Merchant Associations 14

ATLANTA CITY COUNCIL | CITY UTILITIES COMMITTEE QUARTERLY REPORT SOLID WASTE Solid Waste Education & Enforcement Team (SWEET) SWEET Service Request: Citations, Courtesy Tickets and Fines $41 753 1600 1400 1000 $35 000 1137 $30 000 978 800 600 $40 000 1416 1366 1200 $19 237 $25 000 $18 680 $20 000 $14 846 $15 000 400 200 $45 000 $10 000 191 226 260 194 0 $5 000 $0 2 nd Quarter FY 17 3 rd Quarter FY 17 Courtesy Tickets 4 th Quarter FY 17 Citations Issued 1 st Quarter FY 18 Quarter Courtesy Tickets Citations Issued Percent Compliance Fines Collected 2 nd Quarter FY 17 978 191 80. 5% $14, 846 3 rd Quarter FY 17 1366 226 83. 5% $19, 237 4 th Quarter FY 17 1137 194 82. 9% $18, 680 1 st Quarter FY 18 1416 260 81. 6% $41, 753 Average 1224. 25 217. 75 82. 21% $23, 628. 88 Total 4897 871 82. 21% $94, 516 Fines Collected During Q 1, FY 18, the SWEET team continued their enhanced inspections resulting in 1, 416 courtesy tickets and 260 citations. 15

ATLANTA CITY COUNCIL | CITY UTILITIES COMMITTEE QUARTERLY REPORT SOLID WASTE MANAGEMENT PLAN § § § § Residential rates will be comparable to other cities Eliminate Front Footage Fee Purchase new equipment to control and reduce operating and maintenance costs Expand collections to include multi-family and commercial Fund the Council approved wages for City waste collectors Implement a sustained public education campaign Long-term disposal contract with diversion performance standards Substantially increase enforcement activities ü NPU Meetings: 12 of 25 NPUs visited ü Public Hearing: Tuesday, November 14 at 9: 30 a. m. ü Vote: December 4, 2017 16

ATLANTA CITY COUNCIL | CITY UTILITIES COMMITTEE QUARTERLY REPORT SAFETY 17

ATLANTA CITY COUNCIL | CITY UTILITIES COMMITTEE QUARTERLY REPORT SAFETY Performance Metrics § Initiatives • Training o Filled 97% of available training seats o Conducted 237 safety activities to promote safety § CDL, New hire, Refresher, Drivecam, Worker’s comp, Emergency Preparedness, Flagger, Defensive Driving, CPR, Supervisors, Facility inspections and Shelter in place o Conducted 5, 809 hours of training • Drivecam o 1370 events coached o 5% reduction from baseline in coachable events 18

ATLANTA CITY COUNCIL | CITY UTILITIES COMMITTEE QUARTERLY REPORT SAFETY Performance Metrics Incidents, Accidents and Injury by Quarter 60 No. of Occurrences 50 46 52 48 40 44 37 36 30 20 43 30 19 14 14 FY 2017 - 2 nd Qtr 14 46 44 FY 2017 - 3 rd Qtr 14 36 43 16 10 0 Column Labels Incident Accident Injury FY 2017 - 4 th Qtr 19 30 52 FY 2018 - 1 st Qtr 16 37 48 19

ATLANTA CITY COUNCIL | CITY UTILITIES COMMITTEE QUARTERLY REPORT SAFETY Performance Metrics Preventable and Non Preventables 80 71 70 62 No. of Occurences 57 56 60 50 44 42 37 40 30 30 20 10 0 Column Labels NP P FY 2017 - 2 nd Qtr 62 42 FY 2017 - 3 rd Qtr 56 37 FY 2017 - 4 th Qtr 57 44 FY 2018 - 1 st Qtr 71 30 20

ATLANTA CITY COUNCIL | CITY UTILITIES COMMITTEE QUARTERLY REPORT FLEET SERVICES 21

ATLANTA CITY COUNCIL | CITY UTILITIES COMMITTEE QUARTERLY REPORT FLEET SERVICES Availability The Office of Fleet Services is responsible for maintaining nearly 5, 600 pieces of rolling equipment, including critical services for Fire and Police. PERFORMANCE MEASURE INITIATIVE FY 2017 TARGET FY 18 – Q 1 ACTUAL Patrol Cars Motorcycles Aerial Buckets Pothole Trucks Ladders Pumpers Rear Loaders Sewer Cleaners Paint Trucks Platform Sign Trucks Asphalt Planner Public Safety Public Safety City Infrastructure City Infrastructure 100% 100% 100% 85% 100% 100% 88% 92% 100% 98% 100% 22

ATLANTA CITY COUNCIL | CITY UTILITIES COMMITTEE QUARTERLY REPORT FLEET SERVICES PM Compliance Department Q 1 Airport Fire & Rescue 99% Airport Police 100% Corrections 94% DPW - Solid Waste Services 93% DPW - Transportation 93% Fire Rescue 96% Parks & Recreation 93% Police Department 95% Watershed - Drinking Water 90% Watershed - Waste Water Summary Average 91% Q 1 90% 23

ATLANTA CITY COUNCIL | CITY UTILITIES COMMITTEE QUARTERLY REPORT CAPITAL PROJECTS 24

ATLANTA CITY COUNCIL | CITY UTILITIES COMMITTEE QUARTERLY REPORT CAPITAL PROJECTS Capital Projects Program Overview Department of Public Works Bicycle & Pedestrian Projects include: Bicycle Lanes Multi-use Paths Trails Multimodal Improvements: Access to Transit Connectivity via multiple transit modes Signal Improvements Include: Hawk Signals School Flashers Traffic & Pedestrian Signals Streetscapes include: Sidewalk & Curb Enhancements Landscaping Pedestrian Lighting Bridges: Repair Replacement Current Program Estimates 5 -YR Total: $175. 07 M; 36 Projects $28. 28 M Bicycle & Pedestrian Projects: 11 $29. 21 M Multimodal Projects: 8 $2. 15 M Signals Projects: 3 $81. 90 M Streetscape Projects: 12 $33. 53 M Bridge Replacement Projects: 2 25

ATLANTA CITY COUNCIL | CITY UTILITIES COMMITTEE QUARTERLY REPORT CAPITAL PROJECTS Look Ahead Key Accomplishments § Lynhurst resurfacing by Renew completed § § § GA Power utility relocation agreement signed. GA Power mobilized to site on Oct. 9, 2017 § § Environmental approval by FTA for MLK Innovation Corridor Project and Right-of-Way acquisitions initiated by Real Estate Division § § Award construction contract for MLK in November 2017 Bid package for Spring Street Bridge expected on the street October 2017 Design for Gateway Priority Projects pending GDOT approval – October 2017 Striping for Lynhurst by Renew Program – October 2017 Continue to identify funding sources for Gateway Project $3. 5 M Shortfall 3. Cost Details $175. 07 M $158. 73 $16. 34 M $1. 58 M 0 $40. 86 M Program Budget Commitments Funding gap Spent To date Closed projects Under construction Contract Snapshot EBO Snapshot 31. 6% 50. 9% 37. 9% 66. 7% 18 36 EBO Design Goal EBO Design Actual EBO Construction Goal EBO Construction Actual Contracts Awarded Active Projects 26

ATLANTA CITY COUNCIL | CITY UTILITIES COMMITTEE QUARTERLY REPORT HUMAN RESOURCES 27

ATLANTA CITY COUNCIL | CITY UTILITIES COMMITTEE QUARTERLY REPORT HUMAN RESOURCES Offices New Hires Promotions Fleet Services 11 4 Office of the Commissioner 1 2 Safety 0 1 Solid Waste Services 42 3 Streetcar Services 6 1 Transportation 17 5 Total 77 14 Trainings Conducted Hours DPW New Employee Orientation 231 City-wide New Employee Orientation 500. 5 ICMA Effective Supervisory Skill Building (9 -week course) 288 Cyber Security Training (Phase I & II) 692 Managing Leave for Fleet Leadership 40. 5 Developing & Managing PIPS 48 Solid Waste Field De-escalation Practices (3 Phases) 2076 Communicating in Leadership (Phase I) 45 Interview Training for Supervisors 63 Employee Handbook Refresher for Solid Waste Supervisors 16 Total 4, 000 Total Positions: 990 Vacant: 145 (14. 7% vacancy rate) *Vacant positions (includes recommended candidates or in process and positions on hold)/ Total Positions Filled: 845 Percentage Filled: 85. 3% (filled/total positions) 28

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