Copyright 2015 Pearson Education Inc Introduction to Information

Copyright © 2015 Pearson Education, Inc. Introduction to Information Systems Chapt er 8 - 1 Third Edition Chapter 8 Collaborating with Technology Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved

Chapt er 8 - 2 Learning objectives 1. 2. 3. 4. Collaborative technologies Web 2. 0 technologies Unified communications Online environments Copyright © 2015 Pearson Education, Inc. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved

Chapt er 8 - 3 Introduction • ICTs transform collaboration and open opportunities for interaction • Virtual environments reproduce some face-to-face aspects and add new features Copyright © 2015 Pearson Education, Inc. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved

Chapt er 8 - 4 Collaborative Technologies Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved

Email • Address book and contact management • Calendaring and time management Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved Chapter 8 -5

Chapt er 8 - 6 Discussion Forums • Share information and coordinate activities • Moderators, posters, and readers Copyright © 2015 Pearson Education, Inc. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved

Chapt er 8 - 7 Instant Messaging • Presence awareness • Text messaging Copyright © 2015 Pearson Education, Inc. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved

Group Decision Support Systems • Face-to-face group meetings • Anonymous contributions Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved Chapter 8 -8

Web Conferencing • Live meetings via the Internet • Can include real-time video, chat, and presentations Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved Chapter 8 -9

Interactive Video • Chats for collaboration • Telepresence Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved Chapter 8 - 10

Chapt er 8 11 Shared Workspaces • Shared documents, lists, and information • Document library Copyright © 2015 Pearson Education, Inc. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved

Chapt er 8 12 Blogs • Ongoing commentary, images, and links • Some blogs are personal hobbies, and others are online magazines • Organizations use blogs to build knowledge, and for marketing and communications Copyright © 2015 Pearson Education, Inc. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved

Chapt er 8 13 Wikis • Users add and edit interlinked pages • Organizations use wikis to centralize documents and store knowledge • Wikipedia Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved Copyright © 2015 Pearson Education, Inc.

Social Networking • Facebook • Nodes • Knowledge sharing Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved Chapter 8 - 14

Chapt er 8 15 Microblogging • Short posts • Users can "follow" other users • Twitter Copyright © 2015 Pearson Education, Inc. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved

Virtual Worlds • Graphical environment • Second Life • Business conferences and meetings Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved Chapter 8 - 16

Chapt er 8 17 Unified Communications • Context indicators • Universal dashboards Copyright © 2015 Pearson Education, Inc. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved

Chapt er 8 18 Psychological Characteristics Copyright © 2015 Pearson Education, Inc. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved

Chapt er 8 19 Managing Online Impressions • People form impressions using social categories • Miscalculations are common online • Social media provide photos and ability to view network Copyright © 2015 Pearson Education, Inc. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved

Chapt er 8 20 Group Dynamics • • Group norms Disinhibition Status equalization Trust Copyright © 2015 Pearson Education, Inc. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved

Chapt er 8 21 Making Virtual Teams Work Copyright © 2015 Pearson Education, Inc. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved

Chapt er 8 22 Summary 1. 2. 3. 4. Collaborative technologies Web 2. 0 technologies Unified communications Online environments Copyright © 2015 Pearson Education, Inc. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved

Telepresence Robots Case • Collaboration for remote workers • Telepresence robot • Psychological aspects Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved Chapter 8 - 23

Chapt er 8 24 Yahoo! Telecommuting Case • Open Work program • Benefits • Barriers Copyright © 2015 Pearson Education, Inc. Copyright © 2018, 2015, 2012 Pearson Education, Inc. All Rights Reserved