AUSA CLASS REPRESENTATIVE TRAINING www ausa org nz

AUSA CLASS REPRESENTATIVE TRAINING www. ausa. org. nz

CLASS REPRESENTATION Thank you for joining the session. This training is designed to provide you with the information you need as a class rep. This training will only take 50 mins to complete. Sit back, enjoy and if you have any question, ask or contact: studentvoice@ausa. org. nz.

FACILITATORS I am Jessica! I am the AUSA Education Vice President You can contact me at: evp@ausa. org. nz I am Temi! I am the Student Voice Coordinator. I love to contribute to the improvement of students’ experiences. You can contact me at: studentvoice@ausa. org. nz

Objectives 1. Understand the role of Class Reps 2. Be able to carry out your role effectively 3. Understand the support in place for Reps 4. Understand why SET evaluation is useful 5. Understand Class Rep Rewards

Your responsibilities Attend required meetings and class rep trainings Ensure your class knows who you are and how to contact you Actively gather feedback and suggestions from students about the course & teaching Run the Facebook page, collaborate with students and keep them in loop Liaise with lecturers and tutors when necessary Refer students to other sources for help e. g AUSA Advocacy

Student Staff Consultative Committee (SSCC) You need to attend SSCC meetings. There will be at least 2 per semester Before the meeting, read the agenda and get feedback from your class. If you haven’t received it, email us or ask your lecturer What to talk about: Course content and structure Teaching facilities Study Materials Assessments ✘ What not to talk about: ✗ Grievances with the lecturer or staff. ✗ Harassment or bullying ✗ Non-academic issues

You get elected! Register your details and attend training Make yourself known to the class, & make Facebook page Start gathering feedback from your classmates Give relevant feedback (positive or negative) to lecturer Department and lecturer review feedback. Inform your class! Attend your first SSCC meeting Timeline…. Get your class to fill out SET review & come to volunteer celebration Get more feedback and attend second SSCC meeting

Getting Feedback How to get feedback ● Use Facebook ● Use We. Chat ● Make surveys (google forms) ● Talk to the class for 5 minutes ● Don’t just focus on the ‘bad stuff’ - if the class loves the course then tell your lecturer! What to Ask ● ● Is the course content appropriate? Are teaching methods clear and effective? ✘ Is course content clearly communicated? ✘ How useful are the format, materials, and teaching used in tutorials? ✘ How effectively does your lecturer use Canvas? ● ● How manageable is the workload? How easy is it to understand what you need to do in assessments?

Feedback Matters! Either good or bad

Use it for some ‘fun’ aspects of course too: articles, memes Inform course coordinator that you’re setting up page Try send email to class with link, or get name of students from class Get feedback from your class Post readings, test dates, and other updates for your class

What to do if a student approaches you with an issue STEP 1 - DISCUSS THE ISSUE ✘ Listen to the issue, and ask if it is an isolated issue, or if it affects the majority of your class. STEP 2 - REPORT THE ISSUE ✘ AUSA Advocacy if personal ✘ Ask for feedback from class if it affects lots of people STEP 3 - RESOLVE THE ISSUE ✘ Advise lecturer of students’ views, seek a joint solution and course of action. ✘ If no solution is found because department isn’t actively trying to resolve, raise this issue at the next Student-Staff Consultative Committee meeting.

AUSA Advocacy ✘ Class reps don’t deal with issues of a personal nature, harassment/bullying, grievances against staff or any other non-academic issues. ✘ Refer students to the Student Advice Hub: senioradvocate@ausa. org. nz Advocacy services are: ● FREE ● CONFIDENTIAL ● EXPERIENCED; and ● INDEPENDENT

AUSA STUDY GROUPS Why is forming a study group important? ✘Forming a study group is a great way to improve students’ learning and grades at the University of Auckland. ✘The study groups would be supported by AUSA but class reps would advertise the initiative through different communication channels such as Facebook, five minutes inclass introduction, course co-ordinators and also through AUSA.

STUDY GROUPS BENEFITS ✘Working in groups could help students learn faster, have clarity on difficult materials easily by sharing with group members while also developing lifelong personal skills. ✘Being part of a study group could help students develop strong communication skills, creativity and could also increase students’ confidence. ✘Working in groups effectively could help improve test and examination grades

STUDY GROUP TIPS ✘Keep the study group size small ✘Give every member’s voice a chance ✘Have a clear purpose ✘Focus!! ✘Enjoy the gathering

SET EVALUATIONS What class reps need to know about ‘SET’ evaluations NB: SET means course and teaching evaluation

Perks of being a Class Rep Great on you CV! Employers are looking for people like you Lifetime skill development: Leadership skills, team building, public speaking skills etc Uo. A contribution to service and leadership award Uo. A Volunteer Celebration; Formal Class Rep certificate Check out www. ausa. org. nz/re wards for more info

Key Contacts PROBLEM WITH A STAFF MEMBER Speak directly to the staff member or to the Course Coordinator LARGER PROBLEM WITH COURSE Speak to the Course Coordinator and/or the AUSA Education Vice President (evp@ausa. org. nz) GENERAL PROBLEMS WITHIN YOUR DEPARTMENT/FACULTY Contact Course Coordinator or wait for SSCC meeting ANY CLASS REP ISSUES AUSA Class Rep Coordinator studentvoice@ausa. org. nz UNSURE WHERE TO START AUSA Class Rep Coordinator studentvoice@ausa. org. nz STUDENT COMES TO YOU WITH PERSONAL ISSUE Refer to AUSA Advocacy senioradvocate@ausa. org. nz

A quick recap! Be visible Be approachable Be active Have Fun

Instagram: ausa. uoa Twitter: @AUSAStudents fb. com/AUSAStudents Connect with us!

Thank you for participating! AUSA www. ausa. org. nz