2 Chapter The Management Environment Pearson Education Limited
- Slides: 29
2 Chapter The Management Environment © Pearson Education Limited 2015 2 -1
Learning Outcomes • Explain what the external environment is and why it’s important. • Discuss how the external environment affects managers. • Define what organizational culture is and why it’s important. • Describe how organizational culture affects managers. © Pearson Education Limited 2015 2 -2
2. 1 Explain what the external environment is and why it’s important. © Pearson Education Limited 2015 2 -3
External Environment Factors, forces, situations, and events outside the organization that affect its performance. © Pearson Education Limited 2015 2 -4
Components of the External Environment © Pearson Education Limited 2015 2 -5
How Has the Economy Changed? • • Turmoil in mortgage markets Spread to businesses “Great Recession” Foreclosures, unemployment, public debt, and social problems © Pearson Education Limited 2015 2 -6
Economic Inequality Harris Interactive Poll: Only 10 percent of adults think economic inequality is “not a problem at all. ” © Pearson Education Limited 2015 2 -7
How Much Difference Does a Manager Make? Managers: All powerful OR helpless? © Pearson Education Limited 2015 2 -8
Demographics Demography is destiny. Age Cohorts • • Baby Boomers Gen X Gen Y Post-Millenials © Pearson Education Limited 2015 2 -9
2. 2 Discuss how the external environment affects managers. © Pearson Education Limited 2015 2 -10
How Does External Environment Affect Managers? • Jobs and employment • Assessing environmental uncertainty • Managing stakeholder relationships © Pearson Education Limited 2015 2 -11
Assessing Environmental Uncertainty © Pearson Education Limited 2015 2 -12
Managing Stakeholder Relationships Stakeholders: any constituencies in an organization’s environment that are affected by that organization’s decisions and actions. © Pearson Education Limited 2015 2 -13
Organizational Stakeholders © Pearson Education Limited 2015 2 -14
2. 3 Define what organizational culture is and explain why it’s important. © Pearson Education Limited 2015 2 -16
What is Organizational Culture? © Pearson Education Limited 2015 2 -17
Organizational Culture Shared values, principles, traditions, and ways of doing things that influence the way an organization’s members act. © Pearson Education Limited 2015 2 -18
Culture is: 1. Perceived 2. Descriptive 3. Shared © Pearson Education Limited 2015 2 -19
Dimensions of Culture © Pearson Education Limited 2015 2 -20
© Pearson Education Limited 2015 2 -21
2. 4 Describe how organizational culture affects managers. © Pearson Education Limited 2015 2 -22
How Does Organizational Culture Affect Managers • Effect on what employees do and how they behave • Effect on what managers do © Pearson Education Limited 2015 2 -23
How Does Culture Affect What Employees Do? Strong cultures: cultures in which the key values are deeply held and widely shared. © Pearson Education Limited 2015 2 -24
Strong Cultures Can: • Substitute formal rules and regulations • Create predictability, orderliness, and consistency © Pearson Education Limited 2015 2 -25
Acclimating to Corporate Culture © Pearson Education Limited 2015 2 -26
How Does Culture Affect What Managers Do? © Pearson Education Limited 2015 2 -27
Company Values Affect Managers’ Behavior “Ready-aim-fire” versus “Ready-fire-aim” © Pearson Education Limited 2015 2 -28
Managerial Decisions Influenced by Culture © Pearson Education Limited 2015 2 -29
© Pearson Education Limited 2015 2 -30
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