1 Our Team Experience 10 years of Experience

1 Our Team & Experience 10+ years of Experience in IT, ITES 120+ Workforce 200+ Man Years of Expertise 15+ Projects Multiple Domains

Partner Cloud Analytics Enterprise Services Digital Solutions Our Salesforce Practice drives value across the transformation lifecycle… 9+ Years 120+ 250+ 15+ 70+ 9. 6/10 Certifications CSAT Remote end user helpdesk support

Salesforce Solutions and Accelerators Key Account Planning • Salesforce platform to segment key accounts, publish account plans and review progress at different milestones. Unified view of the customer profile, relationship maps, win/ loss analysis, etc. Journey Planner • Enables you to track the field force productivity, verify customer visits and collect call/meeting details and also allows you to locate clients near your area and planned visits. API Pharma • Transforms the Pharma (API) sales process – unifies global sales on a single platform, consolidates sales information and provides teams with a consistent set of sales processes and data. University Program Tracking • Enables institutions to increase outreach, streamline program delivery, enhance collaboration between faculty, students and companies that sponsor them, and design program. Workforce Productivity • Salesforce Solution that helps you track the efficiency of your workforce with rotational, breaks etc. and maintain peak performance levels at all times.

Our Salesforce Accelerators Industry Specific Accelerators – Plug and Play Applications with Global Best Practices API (Active Pharma Ingredients) Salesforce Automation covering complex minutes of meeting capturing and CPQ process. CTI Integration for Customer Service Representative work flow and Promotional website Connectivity for Data flow and analytics Pharma Real Estate Sales & Distribution e-Commerce Complete back end system with Omni Channel integration with configurable workflows. Hospitality End to end Hospitality Sales Automation App & Proven Integration with PMS (Property Management System) for Revenue Analytics. Geo Mapping Solution with in Salesforce. com & Community portal development for manufacturing industries such as Cement, Seed, FMCG sectors to manage distribution channels. Hospital End to end patient driven care on salesforce Health Cloud.

Our Salesforce Expertise ü Sales Process end to end mapping, tracking and implementation ü Expertise in Sales, Service, Marketing clouds and Lightning Apps ü Migration or Integration to Salesforce from older/legacy platforms ü Online Lead Generation through webforms ü Applications interfacing with Salesforce ü Campaign Management & Analytics ü Customized workflow development ü Custom Reports & dashboards 5

What we bring to table Salesforce Review & Advisory Services

Case Studies

Mylan (Bulk Drugs Accelerator built on Salesforce Cloud) Case -1 Solution Company profile • It is a publicly traded company on the NASDAQ Global Select Market • One of the world’s leading generics and specialty pharmaceutical companies, with sales in approximately 165 countries and territories. • They manufacture and market more than 1, 400 different medicines to retail, wholesale, government and institutional customers. Business challenges & drivers • Create standard approach for API (Active Pharmaceutical Ingredient) business spread across various geographic locations • Unify sales operations and deliver increased visibility into performance and operational metrics • Maintain pace, flexibility and strong customer relationship management for growing business • Skye. ITs transitioned Mylan’s API sales business to Salesforce CRM in just 60 days • Salesforce. com’s strong integration capabilities leveraged to synchronize with SAP ERP system delivering Real time Order information and Product/Plant information provided to all six lines of business • Implementation saving of 70% compared with SAP CRM (in use prior to salesforce. com) • Plans underway for an additional 50 salesforce. com licenses across India, US, Europe and APAC Key Technologies / Assets • Salesforce CRM • SAP ERP • SAP CRM • Data Migration • Microsoft Integration • Email Services Benefits • Key deal alerts , end-to-end sales cycle tracking and sales funnel analysis eliminate bottle necks within the sales cycle • Escalation rules and workflow-led approval processes resulted in high productivity gains • Customer discussions captured in offline to allow users to create opportunities, sample request and tasks even when there is no internet connectivity • Revenues increased by more than $10 k USD within the first quarter of Salesforce CRM usage and are projected to continue to increase

Green park Hotels (Hospitality Accelerator built on Salesforce) Case -2 Solution • Keeping track of daily Calls/visits in the CRM Company profile One of the most popular names in the Hotel industry, Hotel Green. Park establishes itself branching out in Hyderabad, Vizag and Chennai. • Online Inventory Management for the Hotel, helping sales team to manage room, banquets etc bookings easily checking availability of the same through the CRM • Easy accommodation to prepare and send Contracts/Quotes through the CRM • Integration of CRM solution with existing IDS PMS system Key Technologies / Assets • Salesforce CRM • Standardized data • Integration Benefits §Managing daily activities of each sales executive Business challenges & drivers §Tracking new sales/business through Rooms/Banquets reservations or bookings § The process of delivering consistent pricing information to prospects was not smooth §Analysis of Business promotion investments- ROI calculation of Closed Won/Lost opportunities § Sales unable to track all the deals (be it corporate or personal) §Corporate Rate contract /discount approval mechanism in place § No real-time access to historical sales reports § Unable to track high enquiries , blocking rooms, fetching quotations that have been already sent out § Complaint Management §Automatic reminders for calls/visits/birthdays/anniversaries §Having different Contract templates viz. room specific, banquet specific, combination of both §Revenue schedule –reminders for part payment §Tracking ‘No Shows’ -did not turn up & Early departures from Opportunities

CPQ Practice

Skyeits CPQ Capabilities Skyeits Has configuration capability in below CPQ features. • Product configurator • Audit trail of quotes • Automatically generate renewal quotes • Create proposals & contracts • Cross-sell and up-sell recommendations • Customizable quote templates • Electronic signature integrations • Generate quotes • Guided selling • Multiple pricing options • Multiple quote lines item editing • Pre-defined descriptions and subtotaling • Pricing and discounting rules • Product search capability • Reports and dashboards • Salesforce Product Catalog sync • Supports product bundles, dependencies and exclusions • Unlimited tier volume • discount schedules

CPQ Customer • Skyeits has successfully implemented Sales cloud and Salesforce CPQ for Biocon • Prior to working with Skyeits , Biocon was using standard Salesforce CPQ functionality to create customer quotes that were taking sales reps several hours to complete. • Because of the complexity of their product, the sales team was often confused about which product and options needed to be added to a quote. • The quote approval process required different people to be involved based upon the size of a deal adding additional delays as the quote was manually sent throughout the company for the required signoffs. • The end result was a quote based on one of several templates that often-created confusion among customers with lost sales due to an unclear and difficult to understand format. • Biocon create quotes, contracts, and invoices quickly and easily so that they spend less time on administration and more time growing their businesses. Salesforce automates the entire Quote-to-Cash process, saving customers time and money. • Read on to see how Salesforce Quote-to-Cash helps our customers succeed.

• Skyeits has successfully implemented Sales cloud and Salesforce CPQ for Biocon – Benefits with Implementation CPQ Customer • • Legal • • Clinical Improve Contract Compliance and Eliminate Contract Disputes Drive operational efficiency across the entire contract life cycle Support sales, procurement, and clinical teams in bids, tenders, and contracts Improve Compliance and Visibility Across Multiple Stakeholders Link contract obligations to R&D project milestones Standardize preferred terms and clauses Minimize delays and adhere to trial timelines Sales Accelerate Contract Lifecycles and Keep Your Sales Teams Ahead Of The Competition • Accelerate contract cycle times • Minimize unapproved discounting and deal terms • Enforce contract compliance with Distributors, GPOs, hospitals, and customers

Case -3 Skyeits CPQ Customer Story CUSTOMER COMPANY PROFILE CUSTOMER OVERVIEW Biocon is Asia’s premier biopharmaceutical company that is driven by the vision to make a difference to global healthcare through improved access to high quality, life-saving biotherapeutics by making them affordable for patients across the world. LOCATION: Bangalore, India EMPLOYEES: # 10000 + INDUSTRY: Pharma & Life Sciences Solution(s): Sales Cloud & CPQ GO LIVE DATE: 10 -11 -2019 Challenge Solution Results • Simplify quoting and manage discounting practices • Create a more profitable and efficient sales machine • Closure rate of opportunity at highest due to approval delay • Complicated Contract Management for Projects. • Implemented a proven CPQ Solution. • Guide sales reps to optimal pricing, control rogue discounting, and manage approvals. • Salesforce CPQ recommends products, price deals, and assembles quotes and proposals so your sellers can focus on what they do best — providing a quick, personalized, and omnichannel customer experience. • Salesforce CPQ provided many benefits to Biocon, including the ones described below: • Sales team found Salesforce CPQ to be very intuitive, just like Salesforce. Built on the Salesforce Platform, Salesforce CPQ provided a truly native experience that allowed salespeople to take advantage of important Salesforce functionality like multicurrency support.

CPQ Customer Story Challenge • • Non presence of effective Contract Life Cycle Management System Hard to manage Accounts & Contacts Management Solution • • • Advanced Approvals for CPQ Conga Composer & Conga Contracts Docu. Sign for CPQ Results • Seamlessly generate orders from quotes to quickly get products and services delivered to your customers. • Split quotes into multiple orders, manage future dated orders, and modify with point- and-click. • Quickly generate contracts with all contract term, pricing, asset, and subscription details. • Reps are making appropriate commitments via advanced approvals • There are no surprises down the line for Legal or Service teams. • E-Signature of the quote to mark opp. as closed won and create orders and contracts automatically.

Pharma Expertise Accelerators for Pharma and Life Sciences Industry Delivering value to global pharma companies

Our Services to Pharma CRM Practice Cloud, Open Source, Data Analytics, Enterprise Mobility (CODEM) 01 02 CLOUD Drive innovation and lower cost with agile cloud solutions – right mix of clouds for your requirements. OPEN SOURCE Reduce cost with scalable open source and open standard technologies 03 04 DATA ANALYTICS Actionable and relevant insights into your business to achieve a competitive edge ENTERPRISE MOBILITY Harness the power of mobile first journey with enterprise grade mobile technologies

Accelerators developed for Pharma Industry needs Active Pharmaceutical Ingredient (API) business flow automation Automated API sales processes for seamless flow of information within the organization for major pharma clients across the globe Our solutions helped the client’s business teams where they can spend less time in preparing • • • Experience in serving Fortune 500 Pharma clients CRM solutions for global sales teams, happy customers across 8 countries pipeline data for manager Deliver consistent pricing information to prospect Streamline API Sales Process Lead, Account, Contact, Opportunity, Project and Quote Management

Accelerators developed for Pharma Industry needs Salesforce Certified Professionals Industry Expertise: Domain knowledge of API, bulk drugs and Pharma Sales processes Multi-tier Salesforce solution with Hybrid Mobile Application Developed multi-tiered Salesforce solution which automated their sales processes within India, Europe and Emerging markets. Our accelerator has served as alternative to their inbuilt CRM solutions. Key objectives of this solution are: • Drive future state of Sales Excellence/Operations • Alignment to global Sales KPIs • Enable data-driven decision making for senior commercial leaders

Global Marquee Customers