Psychological Services of the Czech Police Mgr Aneta

Psychological Services of the Czech Police Mgr. Aneta Langrová Head of the Crisis Intervention Group Police Presidium of the Czech Republic Prague 20 th October 2017

Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 2 20/10/2017

Police Presidium Department of Head Psychologist 14 Regional Police Directorates Departments of Psychological Services Psychologists of Units with republic-wide competence Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 3 20/10/2017

2 3 2 1 5+10+8 5 2 2 2 3 2 5 Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 4 20/10/2017

Structure: Basic activities: Ø Appellate body in personality capability assessment (handling requests for review of conclusion) Ø Methodical guidance for police psychologists and control activities Ø Organizing educational and training activities for psychologists Ø Methodical guidance and organising of Assessment centre Ø Methodical guidance and coordination of system of crisis intervention and peer support Ø Operation of non-stop helpline 1 Chief Psychologist 1 1 1 Assistant of the Chief Psychologist Head of Crisis Intervention Group Methodical worker for Assessment Centre 5+ 2 Psychodiagnostic worker Crisis Intervention Group Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 5 20/10/2017

60 psychologists 250 crisis intervents (trained police officers) hundreds peers (trained police officers and staff) Crisis Intervention System (system of help to victims) Peer Support I K S 6 members of the Crisis Intervention Group System (posttraumatic intervention care for police officers) Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 6 20/10/2017

Psychological care Individual Group 2108 2243 1954 1302 831 1807 1992 2052 2271 2348 102 158 1632 1172 238 2009 2421 2010 2011 2012 2013 2014 Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 2015 2016 7 20/10/2017

according type of client according gender Mail 39. 10% 60. 90% 10. 40% 7. 80% Femail 81. 80% Police officers and staff Relatives Others Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 8 20/10/2017

Problems related to. . . 726 individual group 492 457 354 205 53 20 Family and partnership Job related problems 32 Personal problems 46 Leadership 87 2 Personal development Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 26 Others 9 20/10/2017

v For crime victims and police officers by event v Voluntarily v Paid v Non-stop system v Statistics v Basic 3 day long First psychological Aid course v Special education twice per year v Intervision + supervision Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 10 20/10/2017

2010 2011 2012 2013 2014 2015 2016 6 month 12 month 12 month Contacts 526 2524 2997 2974 2967 2728 2938 Intervented persons 516 2157 2729 2621 2478 2481 2658 Rides 263 1270 1434 1366 1190 1259 1315 Events 248 1013 1212 1079 974 997 1081 Summary Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 11 20/10/2017

suicide car accident death (other) rape murder accident (other) attack abuse accident (drowning) crime (other) robbery accident (job) sexual abuse missing adult stalking fire restricting freedom house breaking other missing kids 342 204 182 70 43 59 27 24 22 19 17 22 11 8 8 12 3 3 2 6 Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 12 20/10/2017

v For police officers not only related to some traumatic event v Voluntarily v Not paid v No statistics v Basic 3 day long Peer support course v Special education twice per year nonobligatory v Intervision Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 13 20/10/2017

PIP clients in 2003 - 2014 564 578 492 440 400 387 421 339 2003 2004 288 294 297 283 2005 2006 2007 2008 In 2014: 367 individual interventions 22 group interventions (211 persons) 2009 2010 2011 Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 2012 2013 2014 14 20/10/2017

Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 15 20/10/2017

Ø Ø Ø Since 2002 24 / 7, anonymous Phone, Skype, E-mail Operated by Crisis intervention group Consulting and counselling, crisis intervention Ø The service for the police officers, employees and their nears; also for officers of Fire Rescue Service, Army, Prison Service, General Inspection of Protective Service and Custom Administration of the Czech Republic Ø In the case of disasters or mass traffic accident - coordination of crisis intervention teams; psychological support for affected; Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 16 20/10/2017

pomoc. ski@pcr. cz linkapomoci 974 834 688 Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 17 20/10/2017

CONTACTS 2003 - 2016 1508 1017 925 1056 740 427 357 410 383 281 368 338 359 463 2004 2005 2006 2007 2008 2009 2010 2011 2012 2013 2014 2015 2016 Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 18 20/10/2017

• Talking about what we experienced and make us upset, is the most fundamental human nature. Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 19 20/10/2017

20 Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology 20/10/2017

Mgr. Aneta Langrová psychologist Head of Crisis Intervention Group The Police Presidium of the Czech Republic Phone: +420 974 834 081 Mobile: +420 733 676 891 Email: aneta. langrova@pcr. cz Psychological Services of the Czech Police Prague Symposium on Crisis, Disaster and Trauma Psychology Aneta Langrová / EFPA / Prague 21 20/10/2017