Powell Division Meeting Recruitment Turnover is increasing Turnover

Powell Division Meeting - Recruitment

Turnover is increasing

Turnover is Increasing

Powell Hourly Turnover /Company as of P 9 Hourly Turnover RVP Barry Powell Don Dalton Jeff Melnick Mike Dunmire Roger Byers TBD Total Company Trailing 3 Trailing 13 P 07 -2014 P 08 -2014 P 09 -2014 6. 6% 7. 6% 6. 5% 84. 3% 87. 3% 89. 7% 83. 8% 84. 1% 83. 5% 7. 6% 7. 0% 96. 8% 93. 6% 102. 2% 89. 7% 88. 4% 6. 5% 6. 8% 5. 6% 78. 7% 83. 0% 81. 7% 74. 9% 76. 0% 75. 6% 8. 6% 7. 9% 5. 4% 97. 6% 101. 6% 95. 0% 90. 8% 90. 1% 6. 9% 8. 2% 6. 3% 90. 7% 94. 9% 92. 8% 86. 6% 87. 6% 86. 7% 8. 0% 8. 4% 6. 1% 97. 5% 101. 2% 97. 6% 92. 2% 93. 4% 92. 0% 7. 3% 7. 6% 6. 3% 89. 5% 92. 8% 91. 6% 85. 0% 85. 7% 85. 0%

Powell Hourly Turnover /Company as of P 9

Employment Pressures Mount

Employment Pressures Mount Restaurant & hotel positions are in second place, the first time these jobs have been part of the Top 10 since 2010. Manpower 2014 Talent Shortage Survey published July ’ 14. Over 37, 000 employers in 42 countries and territories participated in Manpower. Group’s ninth annual Talent Shortage Survey. Thirty six percent of employers report difficulty filling jobs – the highest proportion since 2007. The above image represents the results for the United States.

Employment Pressures Mount Note the average of new hires in 2013 was just 22… with the RR floor being 18.

Employment Pressures Mount Note that younger age demographics are working less. This significantly affects the pool of potential applicants in a negative way.

Employment Pressures Mount Year over year employment growth in the majority of the country, others are hiring as well and decreasing overall unemployment Data provided by Snag A Job.

Millennials (your hourly TM’s) are harder to find Latino millennials are less likely than their peers to use job search tools in the marketplace.

Team Member Hiring Only represents those who passed the assessment and applied after 1/1/14. If someone applied 12/31 and was hired 1/1 they would not show on this as a hire.

TMP Resource Portal – Let’s use it! One stop shop for hourly recruitment resources

Flyers, Hiring Cards and Bonuses On the TMP Resource Portal, you will see all of the current collateral pieces that are available for your teams to use. If you need any of these, please contact Transworld and they will produce them for you. Flyers and cards are a great resource to get the word out via your TM’s. They are branded to current brand standards and present a professional image to your guests (and potential TM’s). 14

There’s more than just Craigs. List In conjunction with Transworld, I can work with you to develop strategies for specific markets and or locations tor drive traffic to the stores. Craigs. List is the overall #1 option for hourly (we’ll get to this later) but sometimes, just isn’t enough on its own. As a result, we’ve negotiated discounted pricing that you can use to supplement TM recruiting resources. Options include (average price): Indeed - $175 per workgroup, We pay per “click” so the budget can increase as you add workgroups and duration of run Career. Builder - $140 per workgroup per month Monster - $140 per workgroup per month Simply Hired - $175 per workgroup, We pay per “click” so the budget can increase as you add workgroups and duration of run Local Niche Boards College Job Postings These are viable but traffic has, historically, been very slow from these

Team Member Advertising Costs By Job Board and Division 2014 - January 1 2014 to August 31 2013 - January 1 to December 31 2014 2013 TOTAL Career. Builder $2, 240. 00 $3, 214. 54 $5, 454. 54 Craigslist $36, 513. 00 $31, 754. 00 $68, 267. 00 Indeed $12, 620. 00 $7, 280. 04 $19, 900. 04 Monster $3, 679. 00 $3, 043. 00 $6, 722. 00 Snag A Job $5, 475. 84 $3, 120. 60 $8, 596. 44 Grand Total $60, 527. 84 $48, 412. 18 $108, 940. 02 Hourly Advertising Cost Per Hire & Source Effectiveness January 1 2014 to August 31 2014 Source Career. Builder Craigslist Indeed. com Jobs on the Menu Monster. com Snag. AJob Grand Total 16 Apps 260 7061 2533 25 162 2277 12318 Total Hires 16 346 127 1 12 92 594 Cost $2, 240. 00 $36, 513. 00 $12, 620. 00 part of CB $3, 679. 00 $5, 475. 84 $60, 527. 84 Cost per Hire 131. 76 $105. 53 $99. 37 n/a $306. 58 $59. 52 $101. 90 Ads 11 197 55 part of CB 21 n/a 284 Hires Per Ad 1. 55 1. 76 2. 31 n/a 0. 57 n/a 2. 09 Only represents those who passed the assessment and applied after 1/1/14. If someone applied 12/31 and was hired 1/1 they would not show on this as a hire.

Applicant flow 1/1/14 to 8/31/14 Source Employee Referral Craigslist Walk In Indeed. com Redrobin. jobs Red. Robin. jobs Mobile Site Snag. AJob Previously Was a Red Robin Employee Google Career. Builder Hiring Card Monster. com Facebook Hcareers Simply. Hired. com Jobs on the Menu Linked. In Twitter Other Ju. Ju NRN jobplate glassdoor. com Newspaper Ad Jobs 2 Careers Four. Square Total Applicants 1999 7061 2502 2533 1417 673 2277 139 669 260 137 162 142 215 90 25 21 28 106 13 1 14 6 1 1 20492 Hired 467 346 244 127 109 99 92 62 44 16 13 12 8 8 7 1 1 0 0 0 1658 Apps per Hire 4 20 10 20 13 7 25 2 15 16 11 14 18 27 13 25 21 28 106 n/a n/a n/a 12. 36 % of Hires 28. 2% 20. 9% 14. 7% 7. 7% 6. 6% 6. 0% 5. 5% 3. 7% 2. 7% 1. 0% 0. 8% 0. 7% 0. 5% 0. 4% 0. 1% n/a n/a n/a % of Apps 9. 8% 34. 5% 12. 2% 12. 4% 6. 9% 3. 3% 11. 1% 0. 7% 3. 3% 1. 3% 0. 7% 0. 8% 0. 7% 1. 0% 0. 4% 0. 1% 0. 5% 0. 1% 0. 0% Only represents those who passed the assessment and applied after 1/1/14. If someone applied 12/31 and was hired 1/1 they would not show on this as a hire.

1/1/14 to 8/31/14 Traffic by Restaurant Location Barry Powell Chad Hart 097 Milford 121 West Chester 486 Brownsboro 487 Brannon Crossing 488 Mall St Matthews 489 Florence 600 Kenwood Mall 612 Mason Dave Fletcher 409 Webster 453 Greece 457 Horseheads 480 Amherst 481 Henrietta 482 Orchard Park Jeff Kowal 216 Trinity Point 307 Waterfront 441 Monroeville Mall 443 South Hills 460 Cranberry 461 Greensburg 470 Pittsburgh Mills 472 Settlers Ridge Jeremy Sheffield 098 Avon 104 North Olmsted 199 Chagrin Highlands 217 Rockside 601 Canton 604 Willoughby 18 Total BOH Apps Hires Apps 19207 1658 5976 2320 233 751 200 19 63 276 14 66 161 24 52 225 33 62 178 25 87 243 46 121 703 32 265 334 40 35 2868 168 816 420 31 135 858 31 180 340 0 106 323 35 92 548 41 223 379 30 80 2845 294 1114 168 33 38 244 26 81 672 35 276 303 32 130 307 56 119 440 43 206 103 18 30 608 51 234 2648 175 1004 96 14 20 148 28 61 344 37 92 1290 34 553 473 34 208 297 28 70 BOH Hires 545 66 5 2 12 7 6 15 11 8 74 15 11 0 15 22 11 113 7 9 12 15 23 24 4 19 64 4 7 8 18 14 13 FOH Apps Hires 13231 1113 1569 167 137 14 210 12 109 12 163 26 91 19 122 31 438 21 299 32 2052 94 285 16 678 20 234 0 231 20 325 19 299 19 1731 181 130 26 163 17 396 23 17 188 33 234 19 73 14 374 32 1644 111 76 10 87 21 252 29 737 16 265 20 227 15 Location Mark Majors 352 Glenbrook 436 Metropolis 680 Clay Terrace 681 West Carmel 682 Noblesville Rob Ellis 295 Des Peres 520 Springfield IL 615 Chesterfield 617 Dardenne Prairie 619 Fenton 651 Evansville Ron Pyrz 073 Mid Rivers 435 Edwardsville 476 Fairview Heights 614 O'Fallon 616 Springfield TBD 198 Beavercreek 234 Rome/Hilliard 299 Grove City 318 Halfmoon Crossings 319 Latham 320 Fayetteville TC 321 Oakwood Commons 431 Easton 603 Polaris Total Apps 1177 215 240 189 188 345 2151 280 458 222 142 480 569 2014 201 740 380 187 506 3184 255 475 466 237 238 176 473 475 389 Total Hires 160 24 30 34 23 49 195 41 27 34 28 34 31 151 28 34 28 17 44 282 32 27 27 31 27 36 30 27 45 BOH FOH Apps Hires Apps 296 40 881 36 5 179 100 13 140 32 7 157 37 2 151 91 13 254 634 50 1517 72 9 208 179 12 279 62 8 160 24 5 118 95 6 385 202 10 367 545 51 1469 33 3 168 145 9 595 137 16 243 40 4 147 190 19 316 87 2368 56 6 199 105 7 370 109 4 357 42 7 195 89 12 149 46 9 130 120 13 353 144 11 331 105 18 284 FOH Hires 120 19 17 27 21 36 145 32 15 26 23 28 21 100 25 25 12 13 25 195 26 20 23 24 15 27 17 16 27 Only represents those who passed the assessment and applied after 1/1/14. If someone applied 12/31 and was hired 1/1 they would not show on this as a hire.

Unviewed Applicants by Restaurant Barry Powell Chad Hart 121 West Chester 486 Brownsboro 487 Brannon Crossing 488 Mall St Matthews 489 Florence 600 Kenwood Mall 612 Mason Dave Fletcher 409 Webster 453 Greece 457 Horseheads 480 Amherst 481 Henrietta Jeff Kowal 441 Monroeville Mall 443 South Hills 461 Greensburg 470 Pittsburgh Mills 472 Settlers Ridge Jeremy Sheffield 098 Avon 104 North Olmsted 199 Chagrin Highlands 217 Rockside 601 Canton 604 Willoughby 19 1285 128 30 4 12 2 63 13 4 413 31 104 4 25 249 84 25 9 20 4 26 82 1 2 3 28 30 18 Barry Powell Mark Majors 352 Glenbrook 436 Metropolis 680 Clay Terrace 681 West Carmel 682 Noblesville Rob Ellis 520 Springfield IL 619 Fenton 651 Evansville Ron Pyrz 073 Mid Rivers 435 Edwardsville 476 Fairview Heights 614 O'Fallon 616 Springfield TBD 198 Beavercreek 234 Rome/Hilliard 299 Grove City 318 Halfmoon Crossings 319 Latham 320 Fayetteville Towne Centre 321 Oakwood Commons 431 Easton 603 Polaris 1285 32 1 15 9 2 5 117 61 3 53 36 1 8 13 1 13 393 43 80 2 36 78 113 12 13 16 Only represents those who passed the assessment and applied after 1/1/14. If someone applied 12/31 and was hired 1/1 they would not show on this as a hire.

Advertising 2014 through 8 -31 Location Career. Builder Craigs. List Indeed Monster Grand Total IN 3 28 15 4 50 Clay Terrace 5 4 9 Evansville 1 8 3 1 13 Metropolis 3 3 Noblesville 1 7 5 2 15 West Carmel 1 5 3 1 10 KY 16 2 1 19 Brannon Crossing 4 1 5 Brownsboro Crossing 5 1 1 7 Florence 4 4 Mall St Mathews 3 3 MO 1 13 7 21 Chesterfield 1 1 2 Dardenne Prairie 1 1 2 Des Peres 2 1 3 Fenton 2 1 3 Mid Rivers 1 1 2 O'Fallon 1 1 2 Springfield 1 5 1 7 NY 5 32 11 5 53 Amherst 1 4 1 1 7 Fayetteville TC 1 1 Greece 4 4 Henrietta 4 1 5 Horseheads 1 1 4 Latham 3 3 Oakwood Commons 2 3 2 2 9 Orchard Park 1 4 1 6 The Crossings 4 1 1 6 Webster, NY 4 4 8 Location Career. Builder Craigs. List Indeed Monster Grand Total Barry Powell 11 197 55 21 284 IL 7 2 9 Edwardsville 4 1 5 Fairview Heights 2 1 3 White Oak Plaza 1 1 OH 67 4 1 72 Beavercreek 1 1 Canton 5 2 1 8 Chagrin Highlands 3 3 Easton Market 6 1 7 Grove City 6 6 Kenwood 6 6 Mason Montgomery 2 2 Mason Montgomery 6 6 Milford 1 1 North Olmsted 1 1 Polaris 6 6 Rockside 8 8 Rome/Hilliard 9 1 10 West Chester, OH 6 6 Willoughby 1 1 PA 2 34 14 10 60 Cranberry Township 1 9 3 2 15 Greensburg 7 4 11 Monroeville Mall 1 5 2 2 10 Settlers Ridge 8 3 3 14 South Hills 4 2 2 8 Trinity Point 1 1 2

TMP Hiring Compliance Division Mike Dunmire Al Hansen Don Dalton Tim Mei Roger Byers Barry Powell Daniel Lett Amy Jones Burger. Works Amanda Busby Closed Total Missing 264 219 211 189 240 198 142 89 8 94 0 1654 % Missing 17. 89% 13. 34% 13. 30% 12. 45% 11. 14% 10. 52% 9. 65% 7. 57% 6. 61% 5. 60% 0. 00% 11. 24% In Hire. Bridge 1212 1423 1375 1329 1914 1684 1329 1086 113 1584 8 13057 % in Hirebridge 82. 11% 86. 66% 86. 70% 87. 55% 88. 86% 89. 48% 90. 35% 92. 43% 93. 39% 94. 40% 100. 00% 88. 76% # Hires 1476 1642 1586 1518 2154 1882 1471 1175 121 1678 8 14711 Properly marked hires are key to advising on the RIGHT strategy to help recruit in a market. TM’s should be hired in Hirebridge as they are put into HR Manager. The average Tax Credit cost to RR of a non-hired TM is $204 ($1, 200 is the average credit & 17% of RR hires are eligible) 21

TMP Hiring Compliance Restaurant Barry Powell Chad Hart Florence West Chester Milford Brannon Crossing Kenwood Mason-Montgomery Brownsboro Crossing Mall St. Matthews Mark Majors Metropolis Clay Terrace Noblesville West Carmel Marketplace Glenbrook Mall Rob Ellis Dardenne Prairie Evansville Fenton Des Peres White Oak Plaza Chesterfield Commons Jeremy Sheffield Avon Commons Canton Chagrin Highlands Willoughby Rockside North Olmsted 22 Missing 198 10. 52% 48 19. 67% 10 21. 28% 9 42. 86% 3 15. 00% 4 11. 76% 4 14. 29% 8 18. 18% 3 15. 79% 7 22. 58% 26 16. 35% 4 12. 50% 5 13. 89% 12 26. 09% 3 13. 04% 2 9. 09% 8 4. 17% 0 0. 00% 1 3. 03% 0 0. 00% 2 4. 88% 2 6. 90% 3 10. 00% 6 3. 28% 1 5. 26% 0 0. 00% 3 7. 32% 2 6. 45% 0 0. 00% In Hire. Bridge 1684 89. 48% 196 80. 33% 37 78. 72% 12 57. 14% 17 85. 00% 30 88. 24% 24 85. 71% 36 81. 82% 16 84. 21% 24 77. 42% 133 83. 65% 28 87. 50% 31 86. 11% 34 73. 91% 20 86. 96% 20 90. 91% 184 95. 83% 25 100. 00% 32 96. 97% 34 100. 00% 39 95. 12% 27 93. 10% 27 90. 00% 177 96. 72% 18 94. 74% 33 100. 00% 38 92. 68% 29 93. 55% 36 100. 00% 23 100. 00% # Hires 1882 244 47 21 20 34 28 44 19 31 159 32 36 46 23 22 192 25 33 34 41 29 30 183 19 33 41 31 36 23 Restaurant Barry Powell Jeff Kowal Greensburg Settlers Ridge South Hills Pittsburgh Mills Monroeville Cranberry Twp Trinity Pt Waterfront (Homestead) Ron Pyrz Springfield O'Fallon Edwardsville Fairview Heights Mid Rivers Mall TBD Grove City Polaris Beavercreek Fayetteville TC The Crossings Latham Rome, Hilliard Easton Market Oakwood Commons Dave Fletcher Orchard Park Webster Amherst Henrietta Greece Missing 198 10. 52% 34 11. 68% 0 0. 00% 9 18. 00% 6 19. 35% 6 24. 00% 2 5. 56% 5 9. 09% 3 9. 68% 3 11. 11% 10 6. 85% 6 12. 24% 0 0. 00% 3 8. 57% 0 0. 00% 1 4. 76% 52 10. 38% 2 7. 69% 0 0. 00% 5 14. 29% 16 17. 20% 2 2. 67% 7 8. 24% 10 31. 25% 5 15. 63% 5 5. 68% 14 8. 43% 2 6. 90% 2 5. 88% 1 2. 78% 4 11. 76% 5 15. 15% In Hire. Bridge 1684 89. 48% 257 88. 32% 36 100. 00% 41 82. 00% 25 80. 65% 19 76. 00% 34 94. 44% 50 90. 91% 28 90. 32% 24 88. 89% 136 93. 15% 43 87. 76% 15 100. 00% 32 91. 43% 26 100. 00% 20 95. 24% 449 89. 62% 24 92. 31% 35 100. 00% 30 85. 71% 77 82. 80% 73 97. 33% 78 91. 76% 22 68. 75% 27 84. 38% 83 94. 32% 152 91. 57% 27 93. 10% 32 94. 12% 35 97. 22% 30 88. 24% 28 84. 85% # Hires 1882 291 36 50 31 25 36 55 31 27 146 49 15 35 26 21 501 26 35 35 93 75 85 32 32 88 166 29 34 36 34 33