PMI SAC APPLICATION FOR PMIEF COMMUNITY ADVANCEMENT AWARD

















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PMI SAC APPLICATION FOR PMIEF COMMUNITY ADVANCEMENT AWARD CUPS & PMI SAC 1|Pag e
PMI SAC APPLICATION FOR PMIEF COMMUNITY ADVANCEMENT AWARD TABLE OF CONTENTS Section A Applicant Information Section B Project Name Section C Nonprofit /Nongovernmental Organization (NGO) Section D Essay Section E Appendix List Appendix 1 - CUPS Letter of Reference Appendix 2 - Photograph of February 11, 2017 Workshop Appendix 3 - Photographs of April 1, 2017 Workshop Appendix 4 - CUPS Training List Attendants / Five Project Overviews Appendix 5 - Survey Results of February 11, 2017 Workshop Appendix 6 - Survey Results of April 1, 2017 Workshop Appendix 7 - Five Year Plan Canvas Models - Three Strategic Initiatives Appendix 8 - PMIEF / PMP /PMI-SAC Training Material Used Appendix 9 - Tweet Video Features ( Video 1, 2 & 4) Appendix 10 - PMIEF Newsletter Publication Recognition 2|Pag e
PMI SAC APPLICATION FOR PMIEF COMMUNITY ADVANCEMENT AWARD SECTION A Applicant Information Section PMI Chapter Name Contact Names – President Contact Names – VP Professional Development Contact Names – VP Volunteer Management Southern Alberta Chapter (PMI SAC) Randy George - PMP Saad Ahmed - PMP Seyi Odewale - PMP Contact Volunteer Title (Paulo Camargo) Education Foundation, Professional Development & Outreach Program – PMISAC Education Foundation, Professional Development & Outreach Program - PMISAC Contact Volunteer Title (Jerry Crawford) Contact Volunteer Title (Shelley Pinder) Address Type Address City Province Country Postal Code Chapter Web Address Email Address (Applicants) Jerry Crawford: Telephone Number (Applicant) Education Foundation, Professional Development & Outreach Program - PMISAC International 900 – 6 Avenue SW (Suite 600) Calgary Alberta Canada T 2 P 3 K 2 www. pmisac. com jcrawford 9232@shaw. ca 403 -612 -9232 3|Pag e
PMI SAC APPLICATION FOR PMIEF COMMUNITY ADVANCEMENT AWARD SECTION B - Project Name Type of Project (s) (IT, Financing, Fundraising, Planning, Training) The training was open to all staff managing and supporting projects. Several project types of projects within CUPS benefited: (See Appendix 4 – “Current Projects”) (See Appendix 7 – “Future Projects”) Date Project Completed Feb 11, 2017 April 1, 2017, Number of PMI Chapter volunteer hours involved Training Hours PC (10 Hours) + JC (10 Hours) + SP (5 Hour) = 25 Hours Follow Up (Surveys, Interviews, Data Collection, Grant Prep Work) = 25 Hours Combined Total Volunteer Hours = 50 Hours Name of the nonprofit/nongovernmental organization (NGO) to which your PMI Chapter provided pro bono project management guidance CUPS – Calgary Urban Project Society Address Type Address International 1001 10 th Avenue SW City Calgary Province Alberta Postal Code T 2 R 0 B 7 Province Alberta Country Canada Postal Code T 2 R 0 B 7 4|Pag e
PMI SAC APPLICATION FOR PMIEF COMMUNITY ADVANCEMENT AWARD Section C - Nonprofit/Nongovernmental Organization (NGO) Section Primary Areas: Health – Education – Welfare CUPS History/ Mission/ Purpose: CUPS was established in 1989 with the aim of helping people overcome the challenges of poverty and attain brighter future. Since then, our work has evolved an expanded to include services in Health, Education and Housing that are delivered to thousands of adults and families each year. The ultimate impact we aim to influence through our work is reflected in our Vision: Calgarians overcome adversity, reach their potential and end the cycle of poverty and trauma for themselves and their families. Our Missions: Through integrated health care, education and housing, CUPS and it s partners will assist adults and families in Calgary living with adversity of poverty and traumatic events to become self-sufficient. We will know we are successful when, as the result of our work and that of our partners, “by 2021, adults and families in Calgary living with the adversity of poverty and traumatic events are selfsufficient” This strategic plan will guide our work in implementing our theory of change and continuing to strengthen our organization through 2016 -21. Our strategic priorities and initiatives have been created in light of the most influential changes we anticipate in our external context, and the key organizational strengths upon which we will build going forward. CUPS Staffing / Funding & Operational Structure: CUPS operates out of two locations in Calgary: With a combined staff of 182 individuals comprising 96 part-time and 96 full time employees it delivers programs and services to just over 10, 000 clients in and around the Calgary region on an annual basis. CUPS also has approximately 200 volunteers contributing time and support annually to various efforts and initiatives. With an annual operating budget of $15, 000 Canadian Dollars [emphasis added] from a variety of funding sources including Alberta, Health and Wellness, Palix Foundation, Alberta Child and Family Services, FCSS, Calgary Foundations. Central Location Site: 1001 10 th Avenue SW, Calgary Alberta In the Central location CUPs delivers multiple services, programs and projects through Front Line Staff, Health Administrators, Social Workers, Teachers, Mental Health Counselors, Physicians, Nurse Practitioners, RN and LPN. 5|Pag e
PMI SAC APPLICATION FOR PMIEF COMMUNITY ADVANCEMENT AWARD Pre-School “One Child Development” Location Site: 622 – 11 Ave SW Calgary, Alberta CUPS Provides a Variety of Education Services out of the Pre-School Centre. This education program has been in existence for over 20 years and continues to evolve as the gaps in community social services provided are identified and addressed. 1. Pre-Natal to Three Child Development Centre & Parent Education The Centre provides parents of children (prenatal-35 months old) with support, education services and training related to parenting and child development. The program integrates family-centred care principles with current research in infant brain development so that families can lay the best possible foundations for their child’s lifelong development. Learn more… 2. One World Child Development Centre The CUPS One World Child Development Centre is an early intervention education centre that operates with the philosophy of providing a nurturing, caring, educational environment to help lowincome children and families reach their full potential. Children between ages 3 to 6 years who have early educational challenges and come from low income families can use our services. Learn more… 3. Family Development Centre The CUPS Family Development Centre provides a warm and welcoming environment to families who are struggling with issues related to poverty. The Centre gives parents access to a wide range services. 4. Parent Education The CUPS Parent Education program provides educational and recreational opportunities to parents and their children to positively change and improve parent/child relationships Key Performance Indicator Stats: April 1 2015 to March 31 2016, we helped: · 325 parents in parenting programs · 339 children involved in child education programs · 39 adults assisted through the Lorraine Melchior Bursary Fund. 6|Pag e
PMI SAC APPLICATION FOR PMIEF COMMUNITY ADVANCEMENT AWARD Primary Areas: Health – Education – Welfare CUPS Community Impact The Calgary community relies on each other and we all have a stake in ensuring the wellbeing of others. Just as building a strong house requires certain materials, building wellbeing requires community resources, social relationships and opportunities to thrive. When the structure of our systems and policies prevent specific populations from accessing these materials, people and communities may have difficulty weathering life’s storms. Change in Mind is a two-year joint initiative between the Alliance for Strong Families and Communities and the Alberta Family Wellness Initiative. The initiative seeks to demonstrate the impactful role of the non-profit sector to infuse the latest brain science into program practices as well as affect larger system and policy change. Along with four other Albertan and ten American NGO’s, CUPS is taking this opportunity to improve outcomes for children, families, and individuals and increase the overall wellbeing of the Calgary community Ready 4 Routines A pilot project of Harvard’s Center on the Developing Child, Ready 4 Routines is designed to build executive functioning skills in both the parent and child through the use of routines. Executive functioning skills are the cognitive skills we use to manage multiple demands, similar to air traffic control managing arrivals and departures of dozens of planes on multiple runways. Recovery Services Task Force CUPS is an active participant on this committee of over 25 homeless serving agencies and interested stakeholders – including Alberta Health Services, Human Services and the Calgary Police Service – making recommendations for addressing the gaps in service for the most vulnerable of Calgary’s homeless. The committee is seeking holistic solutions to meet the longterm needs of homeless individuals struggling with addictions and mental health issues. Health Services CUPS Primary Care Medical Clinic and Women’s Health Clinic offer medical and mental health care for low income adults and families living in Calgary. The clinics take a multi-disciplinary, holistic and collaborative approach to patients’ wellness. 7|Pag e
PMI SAC APPLICATION FOR PMIEF COMMUNITY ADVANCEMENT AWARD Primary Care & Women’s Health Clinic Services 1. General health care for low-income adults and children living in Calgary 2. Blood tests, immunizations and EKGs 3. Pre-natal and post-natal care 4. Pediatric care 5. Mental health care See Details 6. Visiting medical specialists in Psychiatry, Neurology, Chronic Pain, Rheumatology, Cardiology, Dermatology, Gastroenterology, Gynecology, Internal Medicine, Optometry and Infectious Disease. 7. Hepatitis C testing, treatment and support. 8. Diabetes Group Education Program 9. Outreach medical care provided at: Calgary Alpha House, Calgary Drop In Centre, The Mustard Seed, Calgary Women’s Emergency Shelter, Brenda’s House and Awo Taan Healing Lodge. 10. Addictions specialist from Alberta Health Services Addictions Services (formerly AADAC) at the Women’s Health Clinic Pre-Natal Program one afternoon each week. 11. Dental Extraction Services – Friday 1: 00 PM to 4: 00 PM Mental Health Care CUPS Shared Care Mental Program is offered to adults receiving health care at CUPS or low income adults (must be referred by a CUPS’ doctor) while on the waitlist for Access Mental Health services. The program offers: emotionally supportive counselling; psychiatric assessment and follow-up; medication support and prescriptions; referrals for addictions counselling, supported mental health housing, OT assessments, financial support, and to other mental health support agencies and programs; and consultations with and referrals to other agencies, hospitals and hospital programs (includes treatment programs and hospital discharge planning). Website www. cupscalgary. com Is the organization you are volunteering with in the U. S NO 501(c)(3) nonprofit or an organization deemed as a charity in your country? YES Contact Name/Title Contact Phone Number Contact Email Address Dean M Schroeder (Senior Director – Development Strategies) o) 403 -221 -8786 c) 403 -714 -0025 deans@cupscalgary. com 8|Pag e
PMI SAC APPLICATION FOR PMIEF COMMUNITY ADVANCEMENT AWARD Nonprofit/Nongovernmental Organization (NGO) Section Continued Section D - Essay Section 1. Please provide a brief overview of the project, including how it was identified, planned and executed: The Early PMI – SAC Volunteer History: The origin of providing Project Management Best Practices training and support sessions to the Non-Profit sector and organizations was first delivered by the PMI SAC Chapter starting on November 19 th 2013 in a partnership with Propellus (https: //propellus. org) a non for profit organization from Calgary that provides training and support for various non for profit charity organizations. Since 2013 PMI SAC Chapter has delivered more than 5 sessions and trained more than 100 staff members from over 50 Non -Profit organizations in Calgary and the surrounding region. From these original 5 training sessions a definite need for providing outreach support to various Non-Profits was identified as an operational gap that PMISAC could help improve for delivering projects and project services in many aspects. The CUPS Connection: The initial connection with CUPS started in November 2016 during the Professional Development Conference held in Calgary Alberta. Mr. Paulo Camargo was first introduced to Mr. Mina Demian, CUPS representative in attendance at the PDC conference to receive a donation check. Mr. Mina Demian holds the position of Fundraiser with CUPS and is tasked with raising considerable donation and grant money. Mr. Mina Demian was able to understand appreciated immediately how the CUPS organization would benefit from project management training available through PMI for the staff and other affiliated partners organizations to better deliver a range of projects, programs and services to the community in a much more strategic, organized discipline approach. Mr. Dean Schroder the Operational Director then approached the management and front line staff to consider giving up a dedicated Saturday to undertake the training program being offered by Mr. Paulo Camargo and Mr. Jerry Crawford. The Project Selection Identification: The three initial projects were selected by 3 key management staff members within CUPS. Further description of the projects is described in Appendix 4. The next steps were to organize the initial training Feb 11, 2017 training session with CUPS and identify and engage the participants of the training. The first training session was delivered on a Saturday, February 11 th 2017 for 12 staff members. Staff members were fully engaged according to the survey results included and provided in Appendix 5. The PMP applied best practices learned from the PMI – SAC volunteer training representative were applied within CUPS on all project going forward the following week. Mr. Dean M Schroder and the all the staff members in attendance were duly impressed by the outcome as a result of the training provided. It was then agreed another training date for other staff members tasked with other projects would benefit if given the exposure to PMIEF tools. This second training date of April 1, 2017 was organized and again the CUPS management and staff selected the projects identified in Appendix 4. 9|Pag e
PMI SAC APPLICATION FOR PMIEF COMMUNITY ADVANCEMENT AWARD 2. As a result of your PMI Chapter support, how did the nonprofit/NGO incorporate the use of project management skills in the service they provide. The realization and use of the project management skills acquired through the training provided to the initial 12 staff members as shown on the photo Appendix 1. Three teams were formed on the February Training and two teams in the April 2017 training as shown in photo Appendix 3 to work through a combined total of five real projects. Team 1: - CUPS – Project Overview Planning / Execution / Use of PM Skill in Service Delivery Team Members: (See Appendix 4 – For Full Description) Project Overview: “The Hiring for a Medical Office Assistant Position” Team 2: - CUPS – Project Overview Planning / Execution / Use of PM Skill in Service Delivery Team Members: (See Appendix 4 – For Full Description) Project Overview: “Evaluation and Enhancement of Developing Better Central Intake Processing” Team 3: - CUPS – Project Overview Planning / Execution / Use of PM Skill in Service Delivery Team Members: (See Appendix 4 – For Full Description) Project Overview: “Streaming Lining the Workload/Client Impact of the Trauma Informed Committee” Team 4: - CUPS – Project Overview Planning / Execution / Use of PM Skill in Service Delivery Team Members: (See Appendix 4 – For Full Description) Project Overview: “Enhanced Revenue/Generation for Annual Golf Tournament” Team 5: - CUPS – Project Overview Planning / Execution / Use of PM Skill in Service Delivery Team Members: (See Appendix 4 – For Full Description) Project Overview: “Connect to Care Program” Application Use & Benefit of Project Management Skills in Services Provided: Given the provincial funding sources and interdependency, the use of capturing better expanded KPI annual reporting meta data now enhanced. Reporting to Stakeholders listed under Section C above “CUPS Staffing / Funding & Operational Structure” is vastly improved linking targets and results. Operating non-profits in North America is big business that requires strategies, techniques, practices and accountability standards on the same scale as private commercial enterprises. * Special Note: Additionally, the incorporation and use of project management skills was a huge game changer in identifying future projects for consideration. Three future projects are listed and shown in the early stage canvas model templates identified in Appendix 7. CUPS has now moved to adopt a ongoing sustainable internal process standard for any all of their project planning [emphasis added] 10 | P a g e
PMI SAC APPLICATION FOR PMIEF COMMUNITY ADVANCEMENT AWARD 3. From a project management perspective, what is your PMI Chapter’s most significant contribution to increasing the nonprofit/NGO’s capacities? Significant Contribution #1: The general awareness with the CUPS attendees of appreciating and developing an enhanced awareness of how project undertakings can be approached and planned more strategically from beginning to the end. Spending the time at the beginning of both trainings sessions going through the PMIEF Skills for Life Slide Deck PPT content proved to be of significant value to developing an expanded understanding. Significant Contribution #2: Use of the template chart to strategically plan, organize actual projects that must be delivered. The awareness factor that some projects due to constraints or challenges do not make sense to proceed and should be abandoned. CUPS willingness to embrace change Significant Contribution #3: (Team #1) – February 11, 2017 Training Team Participation/Awareness Outcome Benefit Capacity - See Appendix 4 Significant Contribution #4: (Team #2) – February 11, 2017 Training Team Participation Awareness Outcome Benefit Capacity - See Appendix 4 Evidence of Ongoing Use of Canvas Model – Appendix 2 (Amanda Rae Storteboom – far left) * “Important Note” See Survey Results (Appendix 5) by Amanda Rae Storteboom Significant Contribution #5: (Team #3) – February 11, 2017 Training Team Participation/Awareness Outcome Benefit Capacity - See Appendix 4 Significant Contribution #6: (Team #4) – April 1, 2017 Training Team Participation/Awareness Outcome Benefit Capacity - See Appendix 4 Evidence of Use of Canvas Model in Training Session – Appendix 3. 1 Significant Contribution #7: (Team #5) – April 1, 2017 Training Team Awareness Outcome Benefit Capacity - See Appendix 4 Evidence of Use of Canvas Model in Training Session – Appendix 3. 2 Significant Contribution #8: PMP Training combined with ADKAR Model for Change In 2016 CUPS also investigated how best to adapt and cope with change and undertook involvement using the Prosci ADKAR Model. The ADKAR philosophy is a goal-oriented change management model to guide individual and organizational change. Created by Prosci founder Jeff Hiatt, ADKAR is an acronym that represents the five outcomes an individual must achieve for change to be successful: awareness, desire, knowledge, ability, reinforcement®. The PMI-SAC training was an additional enhancement to not only moving in the direction of undertaking current and future projects better. The PMI-SAC training by the PMIEF tools available complimented the confidence and culture within CUPS in direction and vision through next 5 year growth stage in the community. 11 | P a g e
PMI SAC APPLICATION FOR PMIEF COMMUNITY ADVANCEMENT AWARD Significant Contribution #9: The biggest windfall resulting from the pre and post training on the PMI SAC training included the following benefit to increasing the nonprofit/NGO capacities and capabilities by the re-attendance of Ms. Rebecca Chermishnuk. Her active participation on the second round on PMP training on April 11, 2017 is shown in Appendix Ms. Rebecca Chermishnuk as “Operations Assistant” is tasked with being responsible for maintenance and development of office systems and practices within the entire organization. This role will work in coordinating with an additional “Operational Assistant” counterpart and report to the Operations Manager. The Operations Assistants, collectively, will be responsible for facilitating communication and information flow across the organization, fostering teamwork, overseeing office management, and driving operation excellence by constantly seeking better and more efficient ways to get things down. Rebecca and her determined commitment to acquire the training program to attain her CAPM as a personal goal and has enrolled in the Mount Royal University May 2017 academic program to obtain her certificate. More importantly after the initial February 11, 2017 training Ms. Rebecca Chermishnuk as well as her colleagues have now adopted the formal processes of using the canvas model templates in future project planning. Evidence of the recent project planning by CUPS associated with their 5 year plans undertaken in March 2017, is captured and evidenced by (Appendix 7). Significant Contribution #10: In conclusion, the ability of CUPS now to undertake future projects using the skills acquired through the training process is embedded and instilled in the culture. This had a profound effect within the organization from better staffing plans to re-launching previous projects that were abandoned previously without having the benefit of employed good planning techniques. The boost in morale while hard to quantify has been a massive intangible benefit. Significant Contribution #11: CUPS has a strategic pivotal leadership position in the non-profit community in Calgary. Working with a number of Partner Organizations in Calgary CUPS has and will be moving to initiate and implement the PMP skill training tools, techniques, practices and standards accordingly with other Partner Organizations. Therefore, the training session has moved 12 | P a g e
PMI SAC APPLICATION FOR PMIEF COMMUNITY ADVANCEMENT AWARD 4. Describe how your PMI Chapter encouraged innovative thinking and creativity in your work with volunteers and/or staff of the nonprofit/NGO. The training day started with a 13 slide deck PPT overview awareness of PMI Global context, size and reach along with & PMI SAC context and statistics stimulated some interesting questions. Various metrics and scope to illustrate the capability of how PMI and PMIEF can support grass roots community efforts. More importantly the moderator training provided by Mr. Paulo Camargo and Mr. Jerry Crawford going through the PMIEF “Skills for Life” PPT PMIEF material was a very effective educational tool reinforcing in graphic detail to the participants how to develop and enhance their analytical structured approach to collective group problem solving innovative thinking and creativity. The appreciation for the big picture thinking of defining some basics issues in the PPT material was a real help in raising and expanding the challenges of undertaking project. What is project? What is a project manager? What is a Stakeholder? What is a Sponsor? What is a Team Member? “The Project Team Discussion” slide in particular regarding the “Discussion of Team Rules” surrounding the use of engaging in more initial verbal dialog communication first between team members on emerging new problems to be discussed was emphasized. The alternative traditional method of immediately resorting to email first to communicate or confront and deal with other team members could create defensive unanticipated unintentional controversial frustrating email. The Stakeholder Plan and Communication Plan” also stimulated much in the way the CUPS attendees viewed how many people can be impacted by seemingly small steps and procedures. Just by creating the list of stakeholders and how they should be kept informed through the project. Some more healthy dialog around the use of email and the use of bcc on email sometimes is preferable to keep some stakeholders informed in the background as an effective time management too. The best tool for developing innovative thinking was the Project Planning Chart (Appendix 7). and the SMART Goals section in particular. In Appendix 3 we can see evidence of Ms. Rebecca Chermishnuk using the ‘post-it-note’ approach to capturing the planning around the annual signature golf tournament. This tournament nets in excess of $150, 000 Canadian Dollars after expenses. 13 | P a g e
PMI SAC APPLICATION FOR PMIEF COMMUNITY ADVANCEMENT AWARD 5. Did the nonprofit/NGO experience any quantifiable results/outcomes as a result of your PMI Chapter’s support? If so, please describe them (e. g. under budget, ahead of schedule, operation costs reduced or revenue increased, etc. ) Some of the best responses to Question 5 are contained in the Survey results conducted in May of 2017 ( See Appendix 5 & 6 – for responses to questions ). Budget – This is great area for study and evaluation in the future PMI-SAC cannot report tangible progress in this area at the moment – but will follow up and be asking for feed-back through the 2017 – 2018 cycle. Schedule – Definitely a better response time on the Central Intake processing. Team #2. The initial 11 different entry points for new incoming clients created duplication and redundancy on the debriefing of their story situation. The Canvas flushed out a way to structure the project to create 1 entry level point of contact for the organization. Operation – The biggest result was for CUPS now developing their (6) new strategic initiatives around the canvas templates. The buy in from multiple staff and managers to collaborate better and think through the processes and constraints is greatly enhanced. Everybody in CUPS is now better aligned with the strategic 5 year plan linked to the Canvas template. Morale – Improved morale and less staff turnover. Team #2 found that asking clients to retell their story on several occasions was counter-productive to the client and the staff. Expose staff members to troubling hardships and trauma experiences is not conducive to morale. Best Practices/Organic Growth – The CUPS organization is now adopting the practices and tools available within PMI and PMIEF to enhance and grow their services. This new standard of tackling projects is best demonstrated by Team 2. The Central Intake Workload when originally launched in 2016 did not succeed due to the overwhelmed task assignment placed on the position. It was relaunched in May 1 of 2017 and is achieving a better success rate. Partner Organizations Interface – The CUPS organization was so impressed with the two training sessions they now have other strategic partners that are wanting and willing to undertake the PM training the PMI-SAC will offer to them later in 2016. 14 | P a g e
PMI SAC APPLICATION FOR PMIEF COMMUNITY ADVANCEMENT AWARD Letter of Recommendation Section & Social Media Letter from the nonprofit/nongovernmental agency partner that received PM guidance in this application. It should describe the value of the project to the organization and, as a result, how project management skills have been incorporated for use by the NGO. Are you submitting a project overview video? Attached as Per April 2017 Included. (See Appendix 1) Yes Twitter Feeds: Yes Linked In Feeds: Yes If yes, please submit the link to your video on You. Tube, Vimeo, or other video hosting website. Tweet Feed/You Tube Video Content Posted to PMI - SAC 15 | P a g e
PMI SAC APPLICATION FOR PMIEF COMMUNITY ADVANCEMENT AWARD Electronic Signature(s) We certify that the information provided in this application is, to the best of my knowledge, true and correct. We have not knowingly withheld any facts or circumstances that could otherwise jeopardize consideration of this nomination. Signatures: Dean M Schroeder (Senior Director Development Strategy) CUPS deans@cupscalgary. com Rebecca Chermishnuk (Operations Assistant) CUPS rebeccac@cupscalgary. com Paulo Camargo – PMP (PMI-SAC; Education Foundation Liaison, Professional Development and Outreach Program) Jerry Crawford – PMP (PMI-SAC; Education Foundation Liaison, Professional Development and Outreach Program Jerry Crawford 16 | P a g e
PMI SAC APPLICATION FOR PMIEF COMMUNITY ADVANCEMENT AWARD APPENDIX LIST Appendix 1 - CUPS Letter of Reference Appendix 2 - Photograph of February 11, 2017 Workshop Appendix 3 - Photographs of April 1, 2017 Workshop Appendix 4 - CUPS Training List Attendants / Five Project Overviews Appendix 5 - Survey Results of February 11, 2017 Workshop Appendix 6 - Survey Results of April 1, 2017 Workshop Appendix 7 - Five Year Plan Canvas Models - Three Strategic Initiatives Appendix 8 - PMIEF / PMP /PMI-SAC Training Material Used Appendix 9 - Tweet Fed and You Tube Video Features ( Video 1, 2 & 3) Appendix 10 - PMIEF Newsletter Publication Recognition 17 | P a g e

















