Maximize Efficiency Duane Schau Director Client Services and

Maximize Efficiency Duane Schau Director Client Services and Emerging Technologies – Indiana University Pete Bucklin Manager Leveraged Services – Indiana University November 6, 2012 Mobilize Virtualize Optimize

Maximize Your Efficiency: The New Leveraged Services Model Indiana University Live Demo Mobilize Virtualize Optimize Strategic Vision New Era Computing History Establishing the Value Proposition Emerging Technologies Interactive Session

What Are Your Summary Tiles? Mobilize Virtualize Optimize

Indiana University • Founded in 1820 • Over 110, 000 students • Over 25, 000 FTE faculty and staff • 7 Campuses Mobilize Virtualize Optimize

Engine for Economic Growth Fast Facts Economic Impact $11. 5 B Jobs 100, 031 Tax Revenues $1. 11 for every $1. 00 State Revenue Mobilize Virtualize Optimize State Appropriations $24. 91 return per State Dollar Alumni 570, 000

Economic Impact: Jobs Fast Facts Graduate Workforce 19, 000 yearly Indiana Graduates 1 out of 30 Teachers 35% Dentists 90% Mobilize Virtualize Optimize Physicians 50% Attorneys 75%

Decentralized (Pete) Centralized (Duane) Mobilize Virtualize Optimize

IU History of Personal Computing Period of Decentralization Period of Convergence Mobilize Virtualize Optimize Zones of Redundancy Workplace Services Arrives

Evolution of Cultural Standards 30 Years? Zones of Redundancy Mobilize Virtualize Optimize

Evolution of Cultural Standards 2020 2010 2000 1990 1980 Mobilize Virtualize Optimize Innovation Zones of Redundancy

Evolution of Cultural Standards 2020 2010 2000 1990 1980 Mobilize Virtualize Optimize Innovation Zones of Redundancy

? Mobilize Virtualize Optimize Zones of Redundancy

Edge, Leverage, and Trust: Strategic Vision for the New Era Financial Research Mobilize Virtualize Optimize Teaching

BREAK Mobilize Virtualize Optimize

Collaborative Workplace Solutions Storage Solutions Deployment and Device Management Mobilize Virtualize Optimize Automation and Document Management

Automation and Document Management Virtualization Solutions Server Solutions Print Solutions Collaborative Workplace Solutions Profile Management, AD Policies MSI APP-V Xen. APP SCCM AD Integration, Patch Management, User Interface, Reporting, Packaging Hypervisor (v. Sphere, Hyper-V, Xen. Server) Mobilize Virtualize Optimize

Project Development Lifecycle Phase 1: Project Kickoff Mobilize Phase 2: Phase 3: Design Phase 6: Pilot Rollout Phase 5: Testing Phase 4: Build Phase 7: Finetune Rollout Plan Phase 8: Production Rollout Phase 9: Ongoing Support Virtualize Optimize Exploration

Server Solutions Administration SQL Hypervisors (v. Sphere, Hyper-V, Xen. Server) Intelligent Infrastructure Mobilize Virtualize Optimize

Storage Solutions RFS IU Storage Mobilize Virtualize Optimize Share. Point Alfresco (e. PHI)

Print Solutions Pharos vs. Go. Print Software Hardware Project Development Life Cycle Mobilize Virtualize Optimize

Universal Printing Roadmap Internal Security Review Web Jetadmin Management Tool Print Cost BL Swipe Card & Touchscreen Q 4 2012 SOP Framework Reporting Mobile Printing Pharos Upgrade from xx => xy (BL, IN) The Universal Printing Roadmap provides a mechanism to help forecast, plan and coordinate technology developments. Mobilize Virtualize Optimize

Universal Printing Roadmap Steering Comittee Design Architecture Development Testing (Early Adopters) Q 1 2013 Q 4 2012 Determine Vendor Build Out Infrastructure Implementation Strategy Q 1 2013 Q 2 2013 Production/ “Go Live” The Universal Printing Roadmap provides a mechanism to help forecast, plan and coordinate technology developments. Mobilize Virtualize Optimize

Deployment and Device Management Mobilize Virtualize SCCM In. Tune Hyper-V Project Development Life Cycle App-V MSI Optimize

SCCM Roadmap Microsoft In. Tune POC – Phase VII TAP Acceptance Fine Tune Rollout Plan POC – All New Builds Phase II POC - Stabalization Deploy from 2012 Exploration POC – R/S Migration Q 4 2012 POC – AIT Full Migration Identify Team SCCM 2007 2012 Phase I Project Kickoff Phase III Design POC – Athletics Migration 2007 2012 The SCCM Roadmap provides a mechanism to help forecast, plan and coordinate technology developments. Mobilize Virtualize Optimize

SCCM Roadmap POC – Phase VIII Production Rollout IU ADS CA PCI/DSS Merger Phase VI 2007 environments Pilot Rollout Q 2 2013 Q 1 2013 IU ADS Schema Extension DR Submission Phase V Testing Security Review Phase IV Build The SCCM Roadmap provides a mechanism to help forecast, plan and coordinate technology developments. Mobilize Virtualize Optimize Phase VII Improve Master Rollout

Virtualization IUany. Ware Architecture Mobilize Virtualize Optimize Cloud. Storage Applications On-Demand Anytime Anywhere Any Device

Schematic Design (IU-Citrix) Mobilize Virtualize Optimize

Mobilize Virtualize Optimize

IUany. Ware Roadmap Storage Configurator IUany. Ware releases a cloud configuration tool for data storage of your choice Beta Production Stat/Math Software IUany. Ware releases Stat/Math Software, pending license approval IUany. Ware moves from Beta to Production. University Technology KIOSKS IUany. Ware begins to replace technology KIOSKS – available University-wide Q 3 2012 Campus Technology Innovators Presentation IUany. Ware presents at campus technology innovators conference Adobe CS 6 IUany. Ware releases Adobe CS 6 Fall Classes Begin August 20 th IU Recreational Sports Pilot IUany. Ware integrates into Recreational Sports Statewide IT Presentation IUany. Ware presents mobile lab at Statewide IT Conference The IUany. Ware Roadmap provides a mechanism to help forecast, plan and coordinate technology developments. Mobilize Virtualize Optimize

IUany. Ware Roadmap IU School of Dentistry Pilot IUany. Ware provides applicatons for mobile devices at the IU Dental School Café EDUCAUSE IUany. Ware augments labs and collaboration spaces across all Indiana University Campuses IUany. Ware presents at Educause national conference Q 4 2012 ACUTA Presentation Office 2013 IUany. Ware presents at ACUTA national conference IUany. Ware releases Microsoft Office 13 IUPUI Finance/Administration Pilot Xen. App 6. 5 IUany. Ware upgrade to Xen. App version 6. 5 IUany. Ware moves into the worklife of administration on the IUPUI campus The IUany. Ware Roadmap provides a mechanism to help forecast, plan and coordinate technology developments. Mobilize Virtualize Optimize

IUany. Ware Roadmap IUany. Ware Partnerships IUany. Ware looks for new ways to integrate with Academic Units and Departments STOREFRONT Citrix Synergy IUany. Ware overhauls interface to application management IUany. Ware presents at Citrix national conference Q 1 2013 Xen. Desktop 6. 5 Upgrade IUany. Ware steps into the future with Xen. Desktop 6. 5 Q 1 2013 Q 2 2013 Cloud. Stack IUany. Ware looks at ways to leverage cloud hypervisors The IUany. Ware Roadmap provides a mechanism to help forecast, plan and coordinate technology developments. Mobilize Virtualize Optimize

Automation and Document Management Knowledgelake On. Base Project Development Life Cycle Mobilize Virtualize Optimize Share. Point Nintex Workflow

Adapting to Personal Ecosystems Device & OS Independence Apple Ecosystem SCCM, Xen. App & App-V Application Collections • i. OS • Mac OS Linux Ecosystem • Ubuntu 12. X Indiana University Workplace Services Google Ecosystem • Android 4. 0 Mobilize Virtualize Optimize Windows Ecosystem • Windows 8 • Windows 7

What Are You Doing to Integrate Ecosystems? Apple Ecosystem • i. OS • Mac OS Linux Ecosystem • Ubuntu 12. X Student Faculty Staff Google Ecosystem • Android 4. 0 Mobilize Virtualize Optimize Windows Ecosystem • Windows 8 • Windows 7

Teaching Mission Mobilize Virtualize Optimize Online Courses Anytime Anywhere Accessibility Anytime Anywhere Student Labs Pedagogy Advancement

Academic Year 2012 -2013 Today’s Mobile Student Computing Lab Printing BYOD Storage Collaboration Centers Mobilize Virtualize Optimize

Research Security Privacy Compliance Mobilize Virtualize Optimize

Financial Energy SSI Mobilize Virtualize Optimize Data Center Student Labs Space

Virtual Datacenter Costs IUany. Ware Mobilize Virtualize Optimize

V Mobilize Virtualize Optimize A L U E

Student Lab Scenarios Scenario 1 FY 13 FY 14 FY 15 Scenario 2 FY 13 FY 14 FY 15 Scenario 3 FY 14 FY 15 Mobilize Virtualize Optimize BL/IN combined cost $ 99, 400 $ 95, 928 $ 86, 335 $ 191, 290 $ 236, 975 $ 213, 278 $ 148, 240 $ 131, 940 $ 118, 746 Comparison to standard desktop, $800, 4 yr lifecycle $ 497, 000. 00 $ 479, 640. 00 $ 431, 676. 00 Savings $ 397, 600. 00 $ 383, 712. 00 $ 345, 340. 80 $ 305, 710. 00 $ 242, 665. 00 $ 218, 398. 50 $ 348, 760. 00 $ 347, 700. 00 $ 312, 930. 00

Do we have something to take back to make a difference in our institutions? Mobilize Virtualize Optimize

ROI Workplace Solutions Thin Clients Under $300 Mobilize Virtualize Optimize Emerging Technologies PC Minis Under $400 Mini PC-Sticks Under $ 70

Q&A + Delta DEMO Mobilize Virtualize Optimize