Human Resource Management Final Exam Paper The paper

Human Resource Management – Final Exam Paper • • • The paper is worth 50% of your final marks Your continuous assessment was worth 50%. 3 hour paper 6 questions to choose from Answer 4 questions No compulsory questions

SIX topics on the exam paper 1. 2. 3. 4. 5. 6. HR Planning Recruitment & Selection Performance Management Training & Development Employee Reward Employee Relations

HR Planning – Chapter 5 1. Define HR planning and explain its purpose 2. Describe the HR Planning process namely; Stocktaking, Forecasting, Planning and Implementing 3. Define and calculate labour turnover and explain its relevance to HR planning 4. Define and calculate absenteeism and explain its relevance to HR planning Human Resource Management 3

Recruitment and Selection – Chapter 5 1. 2. 3. 4. 5. 6. 7. Describe the steps in the recruitment & selection process; namely job analysis, recruitment, selection, induction Distinguish between recruitment and selection Describe the elements of and compile a job description Describe the elements of and compile a person specification Describe and evaluate 3 internal and 3 external recruitment methods Describe and evaluate 3 selection methods, one of which will be the selection interview Explain the implications of equality legislation for recruitment and selection.

Training and Development – Chapter 10 1. 2. 3. 4. 5. 6. 7. 8. 9. Describe and distinguish between learning, education, training, development, human resource development, competencies and learning organisations. Describe the reasons why organisations need to invest in training and the benefits of training Describe what is meant by an organisations training policy and the factors that may influence it Describe 6 models of employee development Discuss the key stages in the training process Describe how to identify training needs in an organisation Discuss the process of implementing training Evaluate different methods for training and development Discuss how to evaluate training and development in organisations and why it is important.

Performance Management – Chapter 8 1. 2. 3. 4. 5. 6. Explain what is meant by performance management and describe the characteristics of good and bad performance management systems Describe the process of performance management Explain what is meant by an appraisal interview and describe it’s benefits to the organisation, the manager and the employee Critically evaluate 3 performance appraisal techniques Describe the key actions required to conduct an effective appraisal interview Describe 5 key errors associated with the appraisal process

Employee Relations – Chapter 11 & 13 1. 2. 3. 4. 5. 6. Explain what is meant by employee relations (ER) in both an organisational and an Irish context Identify and describe the role of the main institutions and actors involved in ER, in particular employee representatives and the State Discuss the role of trade unions Discuss the role of the state as the provider of disputes resolution machinery Explain what is meant by a grievance procedure and a disciplinary procedure and why they are important to an organisation Describe the key actions required to conduct an effective disciplinary interview or grievance interview

Reward Management – Chapter 7 1. Discuss reward management in modern organisations 2. Describe the core objectives and components of the reward package 3. Describe the characteristics of an effective reward system 4. Discuss the factors that influence an organisations reward system 5. Discuss what makes an effective reward system? 6. Explain how organisations determine the relative value of jobs 7. Describe different types of payment systems, fringe benefits etc 8. Discuss the arguments for and against pay as a motivator?

Doing the Exam - Please, please • • Read the question Draft a plan for the answer Answer the question that is being asked To do this keep referring back in your answer to what is being asked • Have an introduction which tells me what you are going to say or argue • Have a middle which goes through each point, paragraph by paragraph • Have a conclusion which tells me what you have told me (summarises) and clearly states your position in relation to the question being asked

And Please, please • Try to write clearly • Make it clear which question and which part of the question you are answering by numbering it e. g. 1 a) or 3 c) • Leave a good half page or page between the end of one answer and the start of the next • Watch the time – manage your time • If you have time read over your answers • Remember precise practical examples are always very powerful • And finally if all else fails just tell me everything you know on the topic…………. .

Marking Scheme: Each question is marked out of 100% 100 90 80 70 60 50 45 40 30 20 10 Outstanding answer: shows much independent reading and thinking; good use of several relevant studies; cross-fertilisation of ideas. Outstanding answer: shows independent reading and thinking; some relevant studies; cross-fertilisation of ideas. Outstanding answer: shows independent reading and thinking. Best possible organisation of all expected material. Well organised use of most major points. Sensible us of some major points. Clear signs of understanding but material thin. Some relevant material but incomplete grasp. Not an answer to the question set, but shows some understanding of the general field. Very muddled, but shows some understanding of the general field. Poorly organised and almost completely lacking in relevance.