Time Management BY HUMAN RESOURCES Introduction Employers are

Time Management BY HUMAN RESOURCES

Introduction Employers are striving to increase productivity: § increasing competition § rising health care costs § labor shortages Best ways to increase productivity: § make sure that employees are effectively managing their time. § Training all employees in the principles & techniques of effective time management is essential. This presentation provides that training and will help you make the most of that most precious commodity – your time. BUSINESS ACUMEN © 2016 SHRM. All rights reserved. 2

Agenda 1. The Importance of Managing Time Effectively 2. The Ways We Waste Time 3. Tips for Effective Time Management 4. In Just Two Minutes 5. Final Message BUSINESS ACUMEN © 2016 SHRM. All rights reserved. 3

The Importance of Managing Time Effectively “By labor we can find food and water, but all of our labor will not find for us another hour. ” Kenneth Patton, Author In other words, time is finite – there’s only so much of it. By effectively managing our time, we can avoid a stressed and less productive workplace and avoid cramming work and family and other personal needs into finite hours. Just as we spend so much effort managing money, we need to spend equivalent effort managing time. BUSINESS ACUMEN © 2016 SHRM. All rights reserved. 4

Did You Know… The average person gets one interruption every eight minutes, or approximately seven an hour, or 50 -60 per day. The average interruption takes five minutes, totaling about four hours, or 50% of the average workday. 80% of those interruptions are typically rated as "little value" or "no value" creating approximately three (3) hours of wasted time per day. BUSINESS ACUMEN © 2016 SHRM. All rights reserved.

Prioritize The first step is to list all the activities and projects you feel you have to do. Assign importance to each of the activities Once you have assigned importance to each activity, evaluate the urgency of each activity. BUSINESS ACUMEN © 2016 SHRM. All rights reserved.

Time Management Quad 1 2 You will spend most of your time on these items as they are viewed as “red hot” Don’t overlook these items or they will become “ 1’s” very quickly 3 4 Important & Urgent Important & Non-Urgent & Non-Important Often times we focus on these items and neglect 1’s & 2’s BUSINESS ACUMEN Check this list carefully. Are there items here that could be handed off to someone else? © 2016 SHRM. All rights reserved.

Strategies for Different Quadrants of the Matrix 1 - Urgent and Important There are two distinct types of urgent and important activities: Ones that you could not foresee, and others that you have left to the last minute. 2 - Not Urgent, but Important These are the activities that help you achieve your personal and professional goals, and complete important work. Make sure that you have plenty of time to do these things properly, so that they do not become urgent. And remember to leave enough time in your schedule to deal with unforeseen problems. This will maximize your chances of keeping on schedule, and help you avoid the stress of work becoming more urgent than necessary. BUSINESS ACUMEN © 2016 SHRM. All rights reserved.

Strategies for Different Quadrants of the Matrix 3 - Urgent and Not Important Urgent but not important activities are things that stop you from achieving your goals, and prevent you from completing your work. Ask yourself whether these tasks can be rescheduled, or whether someone else could do them. A common source of such interruptions is from other people in your office. 4 - Not Urgent and Not Important These activities are just a distraction, and should be avoided if possible. Some can simply be ignored. Others are activities that other people may want you to do, but they do not contribute to your own desired outcomes. Again, say "No" politely and firmly if you can. BUSINESS ACUMEN © 2016 SHRM. All rights reserved.

Activity The Ways We Waste Time We waste time due to factors beyond our control but also due to factors within our control. • What are some of the factors beyond our control that result in our wasting time? • What are some of the factors within our control that result in our wasting time? BUSINESS ACUMEN © 2016 SHRM. All rights reserved. 10

The Ways We Waste Time: Factors Beyond Our Control • Interruptions – phone calls, questions from coworkers and customers • Computer and other equipment problems • Attending unnecessary and unproductive meetings • Staffing shortages – covering for absent coworkers • Unplanned work and changed priorities/Emergencies BUSINESS ACUMEN © 2016 SHRM. All rights reserved. 11

The Ways We Waste Time: Factors Within Our Control § Lack of good planning and organization – jumping from project to project without completing any § Holding unnecessary and unproductive meetings § Spending too much time on phone calls, e-mails and the internet § Procrastinating until a project becomes urgent § Inability to say “No” when appropriate – taking on too much § Failure to delegate when possible § Socializing too much BUSINESS ACUMEN © 2016 SHRM. All rights reserved. 12

Tips for Effective Time Management To manage your time effectively: • Plan and organize your day and week • Manage and control interruptions. Above all, planning is the most important activity in managing your time effectively. As the old quote goes, “Failing to plan is planning to fail” BUSINESS ACUMEN © 2016 SHRM. All rights reserved. 13

10 Common Time Management Mistakes 1. Failing to keep a To-Do List 6. Taking on too Much 2. Not setting Personal Goals 7. Thriving on “Busy” 3. Not Prioritizing 8. Multitasking 4. Failing to Managing Distractions 9. Not Taking Breaks 5. Procrastination 10. Ineffectively Scheduling Tasks BUSINESS ACUMEN © 2016 SHRM. All rights reserved.

Mistakes cont. q Are you usually late to meetings? q Late to work? q Always apologizing or making excuses? q Asking for more time? Think about this, why? Look back at your list of what you checked. Are there things we are talking about today that you can work on? BUSINESS ACUMEN © 2016 SHRM. All rights reserved.

Tips for Effective Time Management Plan each day in as much detail as possible. o Ideally at the end of the preceding day or the first thing at the beginning of your day. o Plan your week on a “big picture” basis making notes in your calendar/planner or app. Make a daily to-do list of your objectives in order of priority. o Use whatever system you prefer to record this list – sticky note, calendar/planner, or app on your phone. § Cross out items as they are completed. § Move items that cannot be done that day to another day in the week. BUSINESS ACUMEN © 2016 SHRM. All rights reserved. 16

Tips for Effective Time Management § Record ideas and reminders using your smart phone. § Create a “to read” file. § Make an appointment with yourself to complete a task & block off time. § Save up trivial matters for a three-hour session once a month. § Group phone calls together. § List what you want to say before placing the call. § Batch routine tasks together – separate from your high priority tasks § Break any large task or project into smaller pieces BUSINESS ACUMEN © 2016 SHRM. All rights reserved.

Tips for Effective Time Management § Give yourself a break or several breaks during the day. § Get up and stretch, leave your desk for lunch. § Last but Not Least -- Maintain your work/life balance. § Put family and other social activities on your daily and weekly lists. Avoid the habit of ignoring these for work! BUSINESS ACUMEN © 2016 SHRM. All rights reserved. 18

Just Two Minutes

Scheduling § Understand what you can realistically achieve with your time. § Plan to make the best use of the time available. § Leave enough time for things you absolutely must do. § Preserve contingency time to handle “the unexpected. ” BUSINESS ACUMEN © 2016 SHRM. All rights reserved.

Scheduling § Scheduling is best done on a regular basis, for example at the start of every week or month. § Start by identifying the time you want to make available for your work. § Next, block in the actions you absolutely must take to do a good job. These will often be things you are assessed against. BUSINESS ACUMEN © 2016 SHRM. All rights reserved.

Scheduling If you manage people, then you must make time available for dealing with issues that arise, coaching, and supervision. You must allow time to communicate with your boss and key people around you. Set aside time for those who are important in your life. Review your To Do List, and schedule in the high-priority urgent activities, as well as the essential maintenance tasks that cannot be delegated and cannot be avoided. BUSINESS ACUMEN © 2016 SHRM. All rights reserved.

Scheduling Block in appropriate contingency time. You will learn how much of this you need by experience. The reality of many people's work is of constant interruption: Studies show some managers getting an average of as little as six minutes uninterrupted work done at a time. What you now have left is your "discretionary time": the time available to deliver your priorities and achieve your goals. Make it a priority and protect your time! BUSINESS ACUMEN © 2016 SHRM. All rights reserved.

Action Activity - Let’s Brainstorm Remember to…. § List actions you can take to help manage your time! § Select three reminders from the list that have the most relevance to you. § Place them on a card to be posted in your workspace. BUSINESS ACUMEN © 2016 SHRM. All rights reserved. 24

Summary Time is finite – there is only so much of it. That is why it is so important for us to manage our time effectively at work. By effectively managing our time, we can avoid a stressed and less productive workplace and avoid cramming work and family and other personal needs into finite hours. BUSINESS ACUMEN © 2016 SHRM. All rights reserved. 25

Summary (cont’d) There are ways in which we all waste time. Some are beyond our control. But many are within our control and these are the ones we need to work on. To manage your time effectively plan and organize your day and week. Do our best to manage and control interruptions. BUSINESS ACUMEN © 2016 SHRM. All rights reserved. 26

Final Message: Time management is not doing the wrong things quicker. That just gets us nowhere faster. Time management is doing the right things. The average person today receives more information on a daily basis, than the average person received in a lifetime in 1900. One hour of planning will save 10 hours of doing. BUSINESS ACUMEN © 2016 SHRM. All rights reserved. 27

Thank You! BY HUMAN RESOURCES