QUESTIONS AND THEIR USES OPEN AND CLOSED QUESTION

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QUESTIONS AND THEIR USES

QUESTIONS AND THEIR USES

OPEN AND CLOSED QUESTION

OPEN AND CLOSED QUESTION

OPEN QUESTIONS • Highly Open Question • Moderately Open Questions

OPEN QUESTIONS • Highly Open Question • Moderately Open Questions

ADVANTAGES AND DISADVANTAGES Advantages Mendorong responden untuk berbicara Menentukan sifat dan jumlah informasi yang

ADVANTAGES AND DISADVANTAGES Advantages Mendorong responden untuk berbicara Menentukan sifat dan jumlah informasi yang diberikan Informasi sukarela yang mungkin tidak terpikirkan oleh si pewawancara untuk memintanya Disadvantages Jawaban tunggal dapat mengonsumsi sebagian besar waktu wawancara Jawaban panjang dan bertele-tele sulit untuk direkam dan diproses

CLOSED QUESTIONS • Moderately Closed Questions • Highly Closed Questions • Bipolar Questions

CLOSED QUESTIONS • Moderately Closed Questions • Highly Closed Questions • Bipolar Questions

ADVANTAGES AND DISADVANTAGES Advantages Disadvantages Pewawancara bisa mengontrol panjangnya jawaban dan memandu responden untuk

ADVANTAGES AND DISADVANTAGES Advantages Disadvantages Pewawancara bisa mengontrol panjangnya jawaban dan memandu responden untuk informasi yang lebih spesifik Informasi yang didapatkan sedikit Jawaban mudah dicatat, ditabulasi, dan dianalisis dari satu wawancara ke yang lain Tidak mengungkapkan adanya alasan Pertanyaan sempit, data berkurang

PRIMARY AND PROBING QUESTIONS

PRIMARY AND PROBING QUESTIONS

TYPES OF PROBING QUESTIONS • Silent Probes • Nudging Probes • Clearinghouse Probes •

TYPES OF PROBING QUESTIONS • Silent Probes • Nudging Probes • Clearinghouse Probes • Informational Probes • Restatement Probes • Reflective Probes • Mirror Probes

SKILLFUL INTERVIEWING WITH PROBING QUESTIONS

SKILLFUL INTERVIEWING WITH PROBING QUESTIONS

NEUTRAL AND LEADING QUESTIONS

NEUTRAL AND LEADING QUESTIONS

LOADED QUESTIONS

LOADED QUESTIONS

COMMON QUESTION PITFALLS • The Bipolar Trap • The Tell Me Everything • The

COMMON QUESTION PITFALLS • The Bipolar Trap • The Tell Me Everything • The Open-To-Closed-Switch • The Double-Barreled Inquisition • The Leading Push • The Guessing Game • The Yes (No) Response

 • The Curious Probe • The Quiz Show • Complexity VS Simplicity •

• The Curious Probe • The Quiz Show • Complexity VS Simplicity • The Don’t Ask, Don’t Tell