Employing the New Generation of Hospitality Leaders Millennials

Employing the New Generation of Hospitality Leaders: Millennials on the job.

Context Why are we here? • Consider having an intern • Bridge the gap between employees and employers • Constant conversations Who’s here? • Vets • Boomers • Xers • Millennials • Grads • New Professionals • Seasoned Professionals Objectives • Learn the benefits of having an intern at your business. • How to go about getting the best experience for employer & intern. • Identify and discuss characteristics of the next generation of professionals • How to deal with the millennial generation? • Inform professionals about current motivations, values and needs of millennials.

NSCC’s co-operative (co-op) education & internship A co-op is paid An internship can be paid or unpaid. Both must give the student meaningful work. Students usually work between 12 and 15 hours per week for a total of 120 hours. • Employer fills out an evaluation at the end of the co-op/internship. • It’s a course and work experience for the student • •

The benefits of having an intern at your business • relationship between student and employer enables a company to meet immediate employment needs with motivated and competent personnel. • Co-op Education/Internship placements also allow employers to screen and recruit students for permanent career positions. • Employer acts as a mentor. • In the end it could assist employer with finding a dedicated employee to the hospitality industry.

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How to go about getting the best experience for both you and the intern? • Before you commit, make sure you and/or your staff has the time to devote to mentor a student. • Create a job description for the intern and the college coordinator

Discover what current college freshmen are learning in college and how this may impact your business. • Critical Thinking Skills • Well-rounded student who’s studies art, music, economics, history • Sustainability • Examples of industry specifics are: Planning events & tour design, marketing, & hotel operations

Employers: How do you manage Millennials? 1. Provide Structure Paint clear pictures for them Monthly due dates Define assignments & success factors! Goals are clear 2. Provide Leadership and Guidance Establish mentor programs Spend time teaching and coaching Give feedback daily 3. Encourage Self-Esteem Grow training departments 4. Teams Add/Expand size of teams 5. 6. 7. 8. 9. 10. 11. Listen Millennials are ready for challenges and change Boring is BAD Computer, Cell Phone, Electronic Literacy Take advantage of their capabilities Millennial Networking again…teams! Life – Work Balance Overbooked, but need to have a life Fun, Employee-Centered Workplace Do not bore them Multi-Tasking …”Millennials have a high regard for themselves, not just as individuals, but also as a group. ” Heathfield, Susan M, 2007. Managing Millennials: Eleven Tips for Managing Millennials Twenge, Jean M. , 2006. Generation Me Zemke, Raines, & Filipczak, 2000. Generations at Work

What motivates millennials? • Need and want training • Guidance/mentoring • They aren’t‘ that much different than many employees before them. • Myth that they are “job hoppers”-I MAY WANT TO MOVE OR DELET THIS? ? • According to the March 26, 2015 Fortune Magazine, the top 3 millennials want in a career are: FINISH THIS AFTER READING ARTICLE

https: //hbr. org/2016/04/what-do-millennialsreally-want-at-work Copy the 1 st chart with its source in here A 2015 national study commissioned by CNBC echoes these results. Looking at the importance of six traits in a potential employer — ethics, environmental practices, work-life balance, profitability, diversity and reputation for hiring the best and brightest — CNBC found that Millennial preferences are just about the

Questions? For continuing information: http: //higheredryan. org/acpa 2008 Sonja Ardoin | Katie Lane | Ryan O’Connell ACPA Convention 2008

Work Cited • http: //www. northshore. e du/internships/employers / • https: //hbr. org/2016/04/ what-do-millennials-really -want-at-work • http: //fortune. com/2015/ 03/26/3 -thingsmillennials-want-in-acareer-hint-its-not-moremoney/