CAPC Waiver SemiAnnual Stakeholder Engagement April 2018 Agenda

Agenda • Welcome • CAP/C – Year 1 − Program Milestones − Administrative structure

Milestones 407 Reviewed SRF/Approved 393 229 Approved New Participants 209 Disenrolled Participants CAP/C STAKEHOLDER

Milestones (cont. ) • Currently serving 2602 beneficiaries: − 2268 Traditional Services − 334

Milestones (cont. ) Waiver-specific Collaborative service provision training modules for Providers Enhanced functionality in

Administrative Structure DMA CME HCBS Providers Team of consultants Direct liaison for beneficiary Service

Stakeholder Engagement Group dialogue CAP/C STAKEHOLDER ENGAGEMENT | APRIL 2018 Topics & reasons selected

Group Dialogue • 5 topic areas facilitated by DMA • 10 minutes to discuss

Topic 1: HCBS CAP/C STAKEHOLDER ENGAGEMENT | APRIL 2018 Services that are working well

Topic 2: HCBS CAP/C STAKEHOLDER ENGAGEMENT | APRIL 2018 Consumerdirection 10

Topic 3: HCBS CAP/C STAKEHOLDER ENGAGEMENT | APRIL 2018 Coverage Limitations 11

Topic 4: HCBS CAP/C STAKEHOLDER ENGAGEMENT | APRIL 2018 Coordination of care 12

Topic 5: HCBS CAP/C STAKEHOLDER ENGAGEMENT | APRIL 2018 Innovative ways to decrease barriers

Q&A CAP/C STAKEHOLDER ENGAGEMENT | APRIL 2018 14

Future initiatives • Planning steps • What to expect • Timeline Thanks for your

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CAP/C Waiver Semi-Annual Stakeholder Engagement April 2018

Agenda • Welcome • CAP/C – Year 1 − Program Milestones − Administrative structure • Group engagement areas: − − − Services that are working well Consumer-direction Coverage limitations Coordination of care Innovative ways to decrease barriers in accessing services and care • Q&A • Future Initiatives CAP/C STAKEHOLDER ENGAGEMENT | APRIL 2018 2

Milestones 407 Reviewed SRF/Approved 393 229 Approved New Participants 209 Disenrolled Participants CAP/C STAKEHOLDER ENGAGEMENT | APRIL 2018 3

Milestones (cont. ) • Currently serving 2602 beneficiaries: − 2268 Traditional Services − 334 Consumer-Direction • Authorized: − 279 home mods − 207 vehicle mods − 76 participant goods and services − 27 training & education services − 104 assistive technology CAP/C STAKEHOLDER ENGAGEMENT | APRIL 2018 334 13% Consumer. Direction 2268 4

Milestones (cont. ) Waiver-specific Collaborative service provision training modules for Providers Enhanced functionality in e-CAP CAP/C STAKEHOLDER ENGAGEMENT | APRIL 2018 Bi-monthly collaboration with stakeholders & CAP/C Steering Committee 5

Administrative Structure DMA CME HCBS Providers Team of consultants Direct liaison for beneficiary Service provision to beneficiary Authorizer for waiver services Collaborative engagement with CME NCTracks Vie. Bridge CAP/C STAKEHOLDER ENGAGEMENT | APRIL 2018 6

Stakeholder Engagement Group dialogue CAP/C STAKEHOLDER ENGAGEMENT | APRIL 2018 Topics & reasons selected How process will work 7

Group Dialogue • 5 topic areas facilitated by DMA • 10 minutes to discuss each topic CAP/C STAKEHOLDER ENGAGEMENT | APRIL 2018 8

Topic 1: HCBS CAP/C STAKEHOLDER ENGAGEMENT | APRIL 2018 Services that are working well & need improvement 9

Topic 2: HCBS CAP/C STAKEHOLDER ENGAGEMENT | APRIL 2018 Consumerdirection 10

Topic 3: HCBS CAP/C STAKEHOLDER ENGAGEMENT | APRIL 2018 Coverage Limitations 11

Topic 4: HCBS CAP/C STAKEHOLDER ENGAGEMENT | APRIL 2018 Coordination of care 12

Topic 5: HCBS CAP/C STAKEHOLDER ENGAGEMENT | APRIL 2018 Innovative ways to decrease barriers in accessing services and care 13

Q&A CAP/C STAKEHOLDER ENGAGEMENT | APRIL 2018 14

Future initiatives • Planning steps • What to expect • Timeline Thanks for your support. CAP/C STAKEHOLDER ENGAGEMENT | APRIL 2018 15