WORKPLACE STRESS WORKPLACE STRESS Definition A physical and

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WORKPLACE STRESS

WORKPLACE STRESS

WORKPLACE STRESS. Definition: A physical and emotional response. Fight or flight = adrenaline release

WORKPLACE STRESS. Definition: A physical and emotional response. Fight or flight = adrenaline release = pulse up, breathing deepens, muscles tense. Short term is OK, long term, continuous is not

CAUSE A conflict between…. the demands on a worker and the amount of control

CAUSE A conflict between…. the demands on a worker and the amount of control the worker has over meeting these demands.

EFFECTS The workplace can affect your physical and mental health. Illness, absenteeism Morale, values

EFFECTS The workplace can affect your physical and mental health. Illness, absenteeism Morale, values Your health will affect your productivity and efficiency. Speed Accuracy Quality Co-operation Effort Honesty

RESPONSIBILITIES Therefore, employees, employers, and workplace designers share the responsibility and an interest in

RESPONSIBILITIES Therefore, employees, employers, and workplace designers share the responsibility and an interest in creating and maintaining a safe and healthy workplace.

JOB CONDITIONS THAT CAN CREATE STRESS: The Design of Tasks Heavy workload Infrequent breaks

JOB CONDITIONS THAT CAN CREATE STRESS: The Design of Tasks Heavy workload Infrequent breaks Long working hours and shift work A hectic pace Routine tasks that have little meaning Under-utilization of skills Little sense of control

JOB CONDITIONS THAT CAN CREATE STRESS: Management style Lack of participation in decision-making Poor

JOB CONDITIONS THAT CAN CREATE STRESS: Management style Lack of participation in decision-making Poor communication in the organization Lack of family-friendly policies

JOB CONDITIONS THAT CAN CREATE STRESS: Interpersonal relationships Poor or limited social environment Lack

JOB CONDITIONS THAT CAN CREATE STRESS: Interpersonal relationships Poor or limited social environment Lack of support from co-workers Harassment or discrimination

JOB CONDITIONS THAT CAN CREATE STRESS: Work roles Conflicting or uncertain job expectations Too

JOB CONDITIONS THAT CAN CREATE STRESS: Work roles Conflicting or uncertain job expectations Too much responsibility Too many roles to fill

JOB CONDITIONS THAT CAN CREATE STRESS: Career Concerns Job insecurity Lack of opportunity for

JOB CONDITIONS THAT CAN CREATE STRESS: Career Concerns Job insecurity Lack of opportunity for growth No advancement or promotion Change without preparation or warning

JOB CONDITIONS THAT CAN CREATE STRESS: Environmental Conditions Unpleasant or hazardous physical conditions Crowding,

JOB CONDITIONS THAT CAN CREATE STRESS: Environmental Conditions Unpleasant or hazardous physical conditions Crowding, noise, air pollution, ergonomic problems.

SYMPTOMS OF STRESS Frequent anger and frustration Nail biting or teeth grinding Decreased productivity

SYMPTOMS OF STRESS Frequent anger and frustration Nail biting or teeth grinding Decreased productivity at work Absenteeism Avoidance of others Change in personal appearance Sleep disorders Depression and anxiety Tense muscles and backache Pounding or racing heart Increased perspiration Forgetfulness and lack of concentration A desire to run away or cry Loss of confidence Irritability or edginess

MANAGING STRESS. Eat properly Exercise regularly Get enough sleep Form realistic goals Learn to

MANAGING STRESS. Eat properly Exercise regularly Get enough sleep Form realistic goals Learn to relax Create or maintain a stable personal Life Manage what is controllable Modify what cannot be controlled Prioritize Avoid multitasking Develop or maintain a sense of humor