Translation Strategy and Roadmap CCNA Discovery CCNA Exploration

Translation Strategy and Roadmap CCNA Discovery CCNA Exploration ITE: PC Hardware and Software September 2008 Presentation_ID © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 1

Cisco Networking Academy Languages Criteria Category Translation Framework Presentation_ID Globally Strategic Regionally Strategic Locally Strategic Led by Cisco corporate Led by Cisco field or partner § High Networking Academy market potential § High demand for skilled people (IDC) § Alignment with cert priorities § Networking Academy global alignment § Moderate market potential § Moderate demand for skilled people § Alignment with certification priorities and partner goals § Networking Academy theater alignment § Networking Academy country alignment § Alignment with partner goals 6 UN languages: Prioritized installed base + theater priorities Examples: Arabic, English, French, Russian, Simplified Chinese, Spanish Examples: Hungarian, Slovak Br. Portuguese, German, Japanese, Polish © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 2

Globally Strategic Translations 6 United Nations Languages CCNA Discovery, CCNA Exploration, ITE PC S. Chinese Arabic English French Russian Spanish Presentation_ID © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 3

United Nations Languages on the Map Languages official or de-facto official English French Spanish Chinese Russian Arabic Presentation_ID 50% of World Population © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 4

32 UN Translated Courses Now Available Arabic IT Essentials: PC Hardware and Software v 4. 0 French CCNA Discovery 1, 2, 3, & 4 CCNA Exploration 1, 2, 3, & 4 IT Essentials: PC Hardware and Software v 4. 0 Russian CCNA Discovery 1, 2, 3, & 4 IT Essentials: PC Hardware and Software v 4. 0 Simplified Chinese CCNA Discovery 1, 2, 3, & 4 Spanish CCNA Discovery 1, 2, 3, & 4 CCNA Exploration 1, 2, 3, & 4 IT Essentials: PC Hardware and Software v 4. 0 Presentation_ID © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 5

Translation Roadmap by Course UN Languages 42 Translated Courses (5 languages) Aug ’ 07 1 – Oct 2 CCNA Discovery S Chinese D 1 v 4. 0 Released Nov 3 ’ 07 - Jan 4 ‘ 08 S Chinese D 1 v 4. 01 and D 2 v 4. 0 Released CCNA Exploration ITE PC 4. 0 7 D 1 & D 2 French Released D 1 & D 2 Spanish Released D 1 & D 2 Russian Released D 3 S Chinese Released 8 May-July 9‘ 08 10 Aug-Oct 11 ‘ 08 12 D 4 S Chinese Release D 3 & D 4 Spanish Released D 3 & D 4 French Released D 3 & D 4 Russian Released E 1 French Released E 3 & E 4 Spanish Released E 1 & E 2 Spanish Released E 2, E 3 & E 4 French Released E 1 S Chinese Released E 2, E 3 & E 4 S Chinese Released Arabic ITE PC v 3. 1 Released Corporate driven Presentation_ID 5 Feb- Apr 6 ‘ 08 ITE Arabic, French, Spanish and Russian Released CLI driven Field driven © 2008 Cisco Systems, Inc. All rights reserved. D 1 -4 Arabic TBD E 1 -4 Arabic TBD Cisco Confidential 6

Translation Roadmap by UN Languages 42 Translated Courses (5 languages) Aug – Oct ‘ 07 Nov’ 07 – Jan’ 08 Feb – Apr ’ 08 May – Jul ‘ 08 Aug – Oct ‘ 08 Arabic ITE v 3. 1 Released ITE: PC v 4. 0 Released French Discovery 1 & 2 Released Exploration 1 Released ITE: PC v 4. 0 Released Discovery 3 & 4 Released Exploration 2, 3 & 4 Released Discovery 3 Released Exploration 1 Released Discovery 4 Released Exploration 2, 3 & 4 Releases Discovery 1 & 2 Released Exploration 1 & 2 Released ITE: PC v 4. 0 Released Discovery 3 & 4 Released Exploration 3 & 4 Released Discovery 1 & 2 Released ITE: PC v 4. 0 Released Discovery 3 & 4 Released S Chinese Discovery 1 v 4. 0 & v 4. 01 Released Discovery 2 Released Spanish Russian Discovery 1 - 4 Arabic TBD Exploration 1 -4 Arabic TBD Presentation_ID © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 7

End of Life Plans for UN Translations ITE PC Hardware and Software (v 3. 0 and v 3. 1) – Arabic, French and Spanish End of Life Announcement – External May 29, 2008 End of Offering July 31, 2009 End of Support July 31, 2009 End of Availability July 31, 2009 CCNA v 3. 1 – French and Spanish only Presentation_ID End of Life Announcement – External May 29, 2008 End of Offering January 31, 2009 End of Support July 31, 2009 End of Availability July 31, 2009 © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 8

Translated Instructor Materials § The following translated documents are available on the Instructor Tools page of Academy Connection for the UN language translated courses: Scope and Sequence Instructor and Student Lab Manual Student Packet Tracer Lab Manual Lab source files Discovery Server and Exploration Server documents (Classroom Set Up Tab) Presentation_ID © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 9

Translated CLI Teaching Resources § Cisco Learning Institute (CLI) is translating the following instructor training materials for CCNA Discovery and CCNA Exploration Interactive Course Guides (ICGs) Instructor Reference Guide (IRGs) Power. Point teaching aid presentations § These resources are currently available in Spanish for ALL CCNA Discovery and CCNA Exploration courses § Simplified Chinese versions of these resources will be available in 2009 § Arabic, French, and Russian translations of these resources are currently not planned for 2009 Presentation_ID © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 10

Translation Enablement 12 Non-UN Languages – Pilots CCNA Discovery German 1 & 2 Hungarian 1 & 2 Japanese 1 & 2 Turkish 1 - 4 Trad. Chinese 1 - 4 CCNA Exploration 1 & 2 Brazilian Portuguese Korean Polish ITE PC v 4. 0 Hindi Italian Greek Romanian Presentation_ID UN and These Non-UN Languages 62% of World Population © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 11

Non-UN Translation Approach § Cisco pilot projects: 6 non-UN languages based on market priorities CCNA Discovery translations: German, Japanese, Traditional Chinese, and Turkish CCNA Exploration translation: Brazilian Portuguese ITE PC Hardware and Software translation: Hindi § Cisco Learning Institute pilot projects: 6 Non-UN languages based on market priorities CCNA Discovery translations: Hungarian CCNA Exploration translations: Korean and Polish ITE PC Hardware and Software translations: Greek, Italian, Romanian § Will be available for download on Academy Connection Presentation_ID © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 12

Pilot Project Objectives and Evaluation § Be able to provide a final recommendation on translation process and scalability for non-UN languages Ability to meet project schedule milestones Completeness of guidelines for translators and validators Feedback from translators and validators Quality, cost, time to market Enabling tools - scalability, accessibility, and usability Meeting cost estimates Develop and implement corrective actions as needed Presentation_ID © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 13

10 Non-UN Translated Courses Now Available Japanese CCNA Discovery 1 and 2 IT Essentials: PC Hardware and Software v 4. 0 Turkish IT Essentials: PC Hardware and Software v 4. 0 CCNA Discovery 1 Hungarian CCNA Discovery 1 Br. Portuguese IT Essentials: PC Hardware and Software v 4. 0 Traditional Chinese CCNA Discovery 1 and 2 Hindi IT Essentials: PC Hardware and Software v 4. 0 Presentation_ID © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 14

Translation Roadmap by Course Pilot Non-UN Languages 27 Translated Courses (12 languages) Nov’ 07 – Jan’ 08 Feb – Apr ‘ 08 Japanese D 1 Released CCNA Discovery T Chinese D 1 Released May – July ‘ 08 Japanese D 2 Released T Chinese D 2 Released Aug – Oct ‘ 08 Nov’ 08 – Jan’ 09 Hungarian D 1 Released Turkish D 4 Feb’ 09 German D 2 Feb’ 09 German D 1 Hungarian D 2 Turkish D 1 T Chinese D 3 & D 4 Released Turkish D 2 & D 3 Polish E 2 Korean E 1 & E 2 CCNA Exploration Polish E 1 Br Portuguese E 1 Br. Portuguese E 2 Italian Greek ITE PC 4. 0 Turkish Released Br. Portuguese Released Corporate driven Presentation_ID Japanese Released Hindi Released CLI driven © 2008 Cisco Systems, Inc. All rights reserved. Romanian Field driven Cisco Confidential 15

Translation Roadmap by Pilot Non-UN Languages 27 Translated Courses (12 languages) Nov’ 07 – Jan’ 08 Feb – Apr ‘ 08 May – July ‘ 08 Aug – Oct ‘ 08 Nov’ 08 – Jan’ 09 Br Portuguese Exploration 1 ITE: PC v 4. 0 Released Exploration 2 German Discovery 1 Greek Discovery 2 Feb’ 09 ITE: PC v 4. 0 Hungarian Discovery 1 Released Hindi Discovery 2 ITE: PC v 4. 0 Released Italian ITE: PC v 4. 0 Japanese ITE: PC v 4. 0 Released Discovery 1 Released Discovery 2 Released Korean Exploration 1 Exploration 2 Jan’ 09 Polish Exploration 1 Exploration 2 Jan’ 09 Romanian ITE: PC v 4. 0 Turkish ITE: PC v 4. 0 Released Aug-Oct’ 08 Tr Chinese Presentation_ID Discovery 1 Released Discovery 2, 3 Discovery 1 Released Discovery 2 Released Discovery 3 & 4 © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential Discovery 4 Feb; 09 16

Presentation_ID © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 17

Presentation_ID © 2008 Cisco Systems, Inc. All rights reserved. Cisco Confidential 18