The act of increasing the knowledge and skills

� The act of increasing the knowledge and skills of an employee for doing a particular Job. � Process that tries to improve skills or add to the existing level of knowledge so that the employee is better equipped to do his present job, or to mould him to be fit for a higher job involving higher responsibilities.

� All employees have training needs at different stages in their career. � Four Basic needs : 1. Company & product induction for new recruits. 2. Acquisition of basic job skills 3. Development of new or further upgrading knowledge, skills & attitudes. 4. Assistance in adjusting to retirement or redundancy.

1. Training Need Analysis (TNA) : Gap between what is currently in place and what is needed at present and in future �Organisational �Task Analysis �Man / Individual Analysis

� Environmental impact � State of economy & impact on operating cost � Changing workforce demographics & need to address cultural or language barriers � Changing technology & automation � Increasing global market places � Political trends � Organisational goals, resource availability � Climate & support for training, employee willingness to participate

� Job description � KSA Analysis � Performance standards

� Performance evaluation � Performance problems � Observation � Questionnaires � Attitude Survey � Checklist or training progress charts

� 2. Setting Training Objectives : �To impart induction to new employees the basic knowledge and skills required for efficient performance of the particular task �To help the employees function more effectively in their present positions by updating them the latest concepts information, techniques and developing the skills they would require in their particular field of activity. �To prepare second line of personnel �To develop competency among employees in newer areas like creativity, innovativeness etc.

�On the job Training �Off the job Training

� Job Instruction Training (JIT) � Coaching � Mentoring � Job Rotation � Apprenticeship Training � Committee Assignments

� Case Study Method � In Basket Exercise � Management Games � Vestibule training. � Role Playing. � Lecture Method. � Conference / Discussion approach � Programmed instructions.

� Training Content � Training Location � Trainer � Training Budget / Detailed costing � Lead Time

� Evaluation of Training Aspects � Assessment of Training Utility � Reaction of participants � Learning � Behaviour � Result

� Infosys plans to increase its training budget by 24% next year to $230 million and has already hiked training time from 10 weeks to 29 weeks. The head HR & Director Mr. Mohandas Pai said that Infosys plans to reward employees by offering more leadership positions.

� Indian organizations on average spent US $331 per employee on training and development in 2011, according to a study on learning and development trends in India, by the American Society for Training & Development (ASTD) and Harvard Business Publishing (HBP).

� Consulting companies like Deloitte and Pw. C say that currently, Indian IT and ITe. S companies spend between 3 -3. 5 per cent of their payroll costs in training talent.